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Hotel Casa de Guadalupe

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Hotel Casa de Guadalupe
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214 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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Reviewed 26 January 2017

Perfect boutique hotel with the most charming rooms. All the staff is super helpful! The hotel is like 6 blocks away from the zocalo so it's not as busy and noisy as I imagine hotels in the city center. However, it's not far, it's just far enough to make it quiet and nice.

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Helpful?
Thank Pablo H
CasasyHotelesdeMex, Director de Relaciones Públicas at Hotel Casa de Guadalupe, responded to this review

Dear guest, Thank you very much for taking the time to share with us this kind comment, we are pleased to know that you enjoyed your stay at Casa de Guadalupe. It was a pleasure to recieve you, we hope that soon we have the oportunity to welcome you again. Best regards,

Reviewed 1 July 2016 via mobile

Beautiful and cheap hotel on the main avenue of San Cristobal. Gorgeous bathrooms and tub, excellent designed and charming rooms. The service from the staff was efficient and impeccable and the rooms were always in perfect conditions............................

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Helpful?
Thank Dion S
CasasyHotelesdeMex, Director de Relaciones Públicas at Hotel Casa de Guadalupe, responded to this review

Dear Gues, It's such an honor to read your words. We are thankful for your comments. Every member of the staff make an effort everyday to make every experience unforgetable. Thank you for having chosen us. Thank you for taking the time to post this complete review on your stay. Best Regards,

Reviewed 18 May 2016

After hearing that the manager had brought in a English speaking worker from another hotel, was awesome! Our Angel of San Cristobal :) This 5 night stay all inclusive, and very close, walking distance to the heart of the city. For the active people, their is a church pretty much beside with a good number of stairs to jog up...

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Helpful?
Thank Adrian L
CasasyHotelesdeMex, Director de Relaciones Públicas at Hotel Casa de Guadalupe, responded to this review

Dear Adrian, Thank you for staying at Hotel Boutique Casa de Guadalupe and also for your time to let us know about your experience. I deeply hope to have more opportunities to host you and obviously attend you as you deserve. On behalf of all the Hotel Boutique Casa de Guadalupe staff we thank you for your preference. Look forward...

Chicago, Illinois
Reviewed 18 May 2016

I arrived in San Cristobal in the middle of the day when the sun burns your scalp. I decided to walk to the hotel from the downtown area of this small colonial city which was about a mile away. It was an upward climb, the entire walk to get to this hotel, but when I finally arrived tired and sweaty,...

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Helpful?
Thank Xoyeyne
CasasyHotelesdeMex, Director de Relaciones Públicas at Hotel Casa de Guadalupe, responded to this review

On behalf of all the Casa de Guadalupe Hotel Boutique´s staff we thank you for your preference. Exceeding your expectations is our main concern and we work to maintain the excellence that you deserve. It´s a pleasure to hear that you enjoyed your stay with us, and that you are plannig to come back, we will be waiting for you....

Vancouver, Canada
Reviewed 20 April 2016

What an amazing place to stay !! The hotel brought in an English speaking person from the Las Escaleras Hotel to make our stay here amazing...This small gesture on their part made us all feel very special. Angel Marcos Yoli Cristi went over and above to help us out with the Menu and anything else we needed ..Thank-you angel !!...

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Helpful?
Thank Wanda P
CasasyHotelesdeMex, Director de Relaciones Públicas at Hotel Casa de Guadalupe, responded to this review

Dear Wanda, It was an honor for us to serve you, knowing that you had a great time makes us glad, we work hard everyday to make our guests stay unforgettable. We are passing your comments to our staff, they will really appreciate them. It is always a pleasure to receive such great positive feedback. I let you know that...

Panama
Reviewed 15 April 2016

The hotel is an old house renovate with many beautiful objects. All is perfect. At the reception Yareli welcome you and is very kind in giving you the information you need. Micaela and Rosi prepare your room and you feel yourself at home. The room and the hotel are clean. In the restaurant Victor always welcome you with a smile,...

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Helpful?
Thank Sanpa30
CasasyHotelesdeMex, Director de Relaciones Públicas at Hotel Casa de Guadalupe, responded to this review

Dear Guest, We are very glad to know that you had a great time, we work hard everyday to make our guests stay unforgettable. We are passing your comments to our staff, they will really appreciate them. Thank you again and we look forward to see you again soon. Dubhe Montal Dir. Public Relations CYHM

San Diego, California
Reviewed 29 March 2016

everyone at the hotel is super nice. specially yareli the front desk attended.. the room was small but cute. my friends and i had a great time at the hotel. even thought it was three blocks away from the main "downtown" but the walk was nice. we loved the free wifi.... I'm giving it four start instead of five because...

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1Thank nancy m
Tampico, Mexico
Reviewed 26 March 2016

This is an hotel boutique, so the hotel transports you to another time... The rooms are not as quite as you might want since it used to be an old house, but the rooms are quite cute! If you really want to be in a place according to the town perhaps this hotel is your choice. It is not so...

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Helpful?
Thank Eliaflo
CasasyHotelesdeMex, Gerente at Hotel Casa de Guadalupe, responded to this review

Thank you for taking the time to write and share your experience at Casa de Guadalupe Hotel Boutique, We really appreciate your comments and we are so glad to hear that you had a wonderful and relaxing time with us, also to read that right after this trip you started thinking about you next visit. Please let us know when...

Singapore, Singapore
Reviewed 31 December 2015 via mobile

We just spent three nights at Hotel Casa de Guadalupe and had a great time. The rooms are nice decorated , bathrooms with all the amenities ( except shower cap ) Every person that works their where very helpful and met all our needs. The only downside is that it is a long walking distance from the restaurants and bars...

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Helpful?
Thank minarodrigo
CasasyHotelesdeMex, Gerente at Hotel Casa de Guadalupe, responded to this review
Google Translation

Muchas gracias por compartir su experiencia, nos alegra saber que disfrutó de su estancia en Casa de Guadalupe y de...

Reviewed 14 March 2015 via mobile

We meant to book another hotel with a similar name that was Very well rated... But we arrived here and it was small but cute. Very authentic Mexican style. The reception overlooks the restaurant and bar. While my husband checked in, I went over to the bar to get a bottle of water and much needed glass of wine. Next...

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Helpful?
1Thank Laura T
casaguadalupehotel, Director Comercial at Hotel Casa de Guadalupe, responded to this review

Dear, Laura T. Thankyou for sharing your comments with us, these are very important and help us to imrprove our service. Be sure that we will take them in count and apply all measures. Thank you very much

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Travel through time and live an amazing experience staying at Hotel Boutique Casa de Guadalupe.We are a quick 10 minutes from downtown San Cristobal de las Casas on Guadalupe Avenue, right in front of Guadalupe´s Cathedral. If your plan is to fly to Chiapas, you should search flights to Tuxtla Gutierrez International Airport better know as Angel Albino Corzo or Chiapa de Corzo International Airport. . This airport is 40 km (26 miles) away from the hotel. We do offer airport transportation at a surcharge.The Hotel has colonial style, with 12 comfortable suites, tastefully decorated to create an intimate atmosphere, with beautiful Talavera playing with the warm colors, cedar and mahogany floors wrapped handcrafted details. ... more   less 

Additional Information about Hotel Casa de Guadalupe

Address: Calle Real de Guadalupe 172, San Cristobal de las Casas 29230, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: €59 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa de Guadalupe 3*
Number of rooms: 13
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Hotel Style:
#4 Spa Hotel in San Cristobal de las Casas
#5 Business Hotel in San Cristobal de las Casas
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Questions & Answers

Questions? Get answers from Hotel Casa de Guadalupe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bathtubs are beautiful!”
 of 5 bubbles pablohO4020YJ, 26 Jan 2017 | Read review
“It's a preference really, what do like to see, or hear outside! Overall you couldn't go wrong.”
 of 5 bubbles adrianl894, 18 May 2016 | Read review
“We stayed in a room on main floor I have no complaints ..The room was Beautiful”
 of 5 bubbles 306wandap, 20 Apr 2016 | Read review
“All rooms are perfect, maybe There is less noise in the higher floor”
 of 5 bubbles Sanpa30, 15 Apr 2016 | Read review
“Hotel boutique not so close to downtown but in a nice place”
 of 5 bubbles Eliaflo, 26 Mar 2016 | Read review
5 of 5