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Casa del Alma Hotel Boutique & Spa

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Casa del Alma Hotel Boutique & Spa
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196 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Villahermosa, Mexico
Reviewed 16 February 2016 via mobile

We decided to stay here because of the Pope's visit to San Cristobal. We had stay there before and had a nice experience. We made a reservation a month prior for 3 nights and made a 50% bank deposit to the hotel. It was pretty expensive but i guess it is kind of understandable since the pope was going to...

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3Thank Pepead
Chatham, Massachusetts
Reviewed 24 January 2016

Casa del Alma Hotel & Spa is centrally located in San Cristobel de las Casas, a lovely Spanish colonial city in the highlands of Chiapas. The rooms are terrifically comfortable and spacious; the beds are fabulous, and you can get a wonderful massage at the small spa located in the hotel.

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Thank Jan C
casadelalma, General Manager at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Jan, I´m truly glad you enjoyed your stay with us. Our mission is to make your stay an unforgettable experience. We hope to see you back here at your "Casa del Alma" soon. Warm regards, Enrique.

Wellington, New Zealand
Reviewed 13 January 2016 via mobile

We stayed here while visiting San Cristobel for 2 days. Initial room they gave us had a beautiful balcony but a king sized bed for a family of 4. Alternate room with two double beds was comfortable and spacious but a bit dark. That is the only gripe we have as the service was excellent, especially when our youngest was...

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Thank Andrea K
Melbourne, Australia
Reviewed 29 December 2015

This hotel was booked by our travel operator and we were not sure what to expect. We arrived to a warm welcome and were shown to a large ground floor room with 2 queen beds. The room had opening windows which is a wonderful change from recycled air. The bathroom is huge with all the facilities on hand. There is...

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Thank Teganyssa
Vught, The Netherlands
Reviewed 28 November 2015 via mobile

Casa del Alma does not feel like a boutique, rather a business hotel. Rooms are spacious and comfortable, but without any local touch or detail. It clearly has ambitions but over sells itself. - litteraly no staff speaks english. - junior suites have a kitchenette, but there's no spoon or plate to be found. - the 'espresso machine' is a...

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Thank Globe Trotter C
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We regret that your stay was not the best, and we welcome your feedback same as they help us to improve day by day , hopefully give us the opportunity to serve you better on your next visit .

Mexico
Reviewed 24 November 2015

During the "dias de los muertos" we enjoyed a couple of nights at Casa del Alma. The rooms on the top flor are the nicest ones, since you a perfect view of the roof tops. The restaurant served nice breakfast at a reasonable price, during the evening the restaurant seemed empty, but the hotel is at walking distance to any...

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Thank Bente V
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We welcome your comments on Casa del Alma and look forward with pleasure on your next visit to Chiapas.

Broken Bow, Oklahoma
Reviewed 3 October 2015 via mobile

Was so pleasantly surprised to find this fabulous hotel in San Cristobal!! Beautiful hotel with every amenity I could hope for...spa, pillow menu, wash cloths and free wifi (which can be rare in Mexico), beautiful decor and amazing service in their restaurant!!

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1Thank GirlsGoneWine1
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review
Google Translation

Agradecemos sus comentarios sobre su experiencia en Casa del Alma Hotel Boutique & Spa y será un gusto para nosotros...

Tel Aviv District, Israel
Reviewed 22 September 2015 via mobile

This is a great hotel with very friendly staff, spacious rooms and excellent location. Safe deposit, bathrobes and l'occitane products. Here are a few things that were a bit off: The photos show great rooms with balcony overlooking the city. This applies to rooms on the third floor. First and second floors have a "balcony"- 2 doors that open to...

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1Thank ebutin
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review
Google Translation

En Casa del Alma siempre es un gusto poder atenderlos, agradecemos sus comentarios y de igual forma daremos seguimiento a...

Sydney
Reviewed 13 August 2015

This hotel ticked all the boxes. The front desk staff were genuinely welcoming. One night we were presented with an outrageously delicious dessert, even though we had not eaten there. The room was 5 star with an enormous bed and superb bathroom. The breakfasts were tasty and varied and the service overall was the best we've had in Mexico. It...

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1Thank Sydntooli
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We are glad that your experience at Casa del Alma Hotel Boutique & Spa has been pleasant and we invite you to in your next visit to San Crsitóbal allow us to return to serve you as you deserve .

London, United Kingdom
Reviewed 11 August 2015

I didn't book this hotel originally after seeing the photos online and it looked pretty dated but after having to make a last minute change to this hotel was pleasantly surprised and extended our stay to three nights. One of the negative comments we read before booking is that the hotel staff do not speak English however we found this...

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3Thank Travel B
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We welcome your comments on Casa del Alma Hotel Boutique & Spa, we are pleased that your stay has been pleasant and we invite you to in your next visit to San Crsitóbal allow us to return to serve you as you deserve.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa del Alma Hotel Boutique & Spa pays tribute to the essence of Chiapas in its every detail, representing its incredible colonial legacy, cultural identity, ethnic richness, and biological diversity in an exceptionally designed space where history and modern comfort unite. We invite you to enjoy the Casa del Alma Hotel Boutique & Spa, an exceptional environment that evokes past times in a space of striking modernity. Located in the heart of the historic center of the magical city of San Cristobal de Las Casas, Casa del Alma, Hotel Boutique & Spa offers 27 suites, each one containing unique details of Chiapanecan luxury, beauty, and quality, complemented by state of the art technology, security, and comfort. In addition, our guests can enjoy our greatest pride: El Secreto, a restaurant offering unique fusion dishes, which emphasize the delights of the many flavors of Chiapas. To make your stay an unforgettable experience, we offer specialized care in our spa, where treatments and massages will bring you great joy. We aim to please and indulge your senses in this unique space representing the spirit of Chiapas, Casa del Alma Hotel Boutique & Spa. ... more   less 

Additional Information about Casa del Alma Hotel Boutique & Spa

Address: Avenida 16 de Septiembre No. 24, San Cristobal de las Casas 29200, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: €112 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa del Alma Hotel Boutique & Spa 4*
Number of rooms: 27
Reservation Options:
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Hotel Style:
#1 Green Hotel in San Cristobal de las Casas
#2 Business Hotel in San Cristobal de las Casas
#2 Romantic Hotel in San Cristobal de las Casas
#2 Family Hotel in San Cristobal de las Casas
#3 Luxury Hotel in San Cristobal de las Casas
#3 Spa Hotel in San Cristobal de las Casas
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Questions & Answers

Questions? Get answers from Casa del Alma Hotel Boutique & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the second floor have better views than those on the first or ground level. However, the second floor rooms are a bit smaller.”
 of 5 bubbles ClubWorldTraveller, 23 Dec 2016 | Read review
“We did not stayed at this hotel, we just went to the SPA”
 of 5 bubbles Evita_1957, 4 Apr 2016 | Read review
“Next door there is noise bar, avoid the rooms that are next to it.”
 of 5 bubbles katorga, 29 Mar 2016 | Read review
“Pick room at the top flor”
 of 5 bubbles 47bentev, 24 Nov 2015 | Read review
“We were on the 3rd floor which suited us perfectly and there was a lift.”
 of 5 bubbles Sydntooli, 13 Aug 2015 | Read review
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