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Casa del Alma Hotel Boutique & Spa

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188 Reviews from our TripAdvisor Community

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There are newer reviews for Casa del Alma Hotel Boutique & Spa
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Showing 43: English reviews
Melbourne, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 December 2015

This hotel was booked by our travel operator and we were not sure what to expect. We arrived to a warm welcome and were shown to a large ground floor room with 2 queen beds. The room had opening windows which is a wonderful change from recycled air. The bathroom is huge with all the facilities on hand. There is... More 

Helpful?
Thank Teganyssa
Vught, The Netherlands
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 November 2015 via mobile

Casa del Alma does not feel like a boutique, rather a business hotel. Rooms are spacious and comfortable, but without any local touch or detail. It clearly has ambitions but over sells itself. - litteraly no staff speaks english. - junior suites have a kitchenette, but there's no spoon or plate to be found. - the 'espresso machine' is a... More 

Helpful?
Thank Globe Trotter C
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We regret that your stay was not the best, and we welcome your feedback same as they help us to improve day by day , hopefully give us the opportunity to serve you better on your next visit . More 

Mexico
Level Contributor
4 reviews
3 hotel reviews
Reviewed 24 November 2015

During the "dias de los muertos" we enjoyed a couple of nights at Casa del Alma. The rooms on the top flor are the nicest ones, since you a perfect view of the roof tops. The restaurant served nice breakfast at a reasonable price, during the evening the restaurant seemed empty, but the hotel is at walking distance to any... More 

Helpful?
Thank Bente V
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We welcome your comments on Casa del Alma and look forward with pleasure on your next visit to Chiapas. More 

Broken Bow, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2015 via mobile

Was so pleasantly surprised to find this fabulous hotel in San Cristobal!! Beautiful hotel with every amenity I could hope for...spa, pillow menu, wash cloths and free wifi (which can be rare in Mexico), beautiful decor and amazing service in their restaurant!!

Helpful?
1 Thank GirlsGoneWine1
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review
Google Translation

Agradecemos sus comentarios sobre su experiencia en Casa del Alma Hotel Boutique & Spa y será un gusto para nosotros... More 

Tel Aviv District, Israel
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 September 2015 via mobile

This is a great hotel with very friendly staff, spacious rooms and excellent location. Safe deposit, bathrobes and l'occitane products. Here are a few things that were a bit off: The photos show great rooms with balcony overlooking the city. This applies to rooms on the third floor. First and second floors have a "balcony"- 2 doors that open to... More 

Helpful?
1 Thank ebutin
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review
Google Translation

En Casa del Alma siempre es un gusto poder atenderlos, agradecemos sus comentarios y de igual forma daremos seguimiento a... More 

Sydney
Level Contributor
173 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 13 August 2015

This hotel ticked all the boxes. The front desk staff were genuinely welcoming. One night we were presented with an outrageously delicious dessert, even though we had not eaten there. The room was 5 star with an enormous bed and superb bathroom. The breakfasts were tasty and varied and the service overall was the best we've had in Mexico. It... More 

Helpful?
1 Thank Sydntooli
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We are glad that your experience at Casa del Alma Hotel Boutique & Spa has been pleasant and we invite you to in your next visit to San Crsitóbal allow us to return to serve you as you deserve . More 

London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 August 2015

I didn't book this hotel originally after seeing the photos online and it looked pretty dated but after having to make a last minute change to this hotel was pleasantly surprised and extended our stay to three nights. One of the negative comments we read before booking is that the hotel staff do not speak English however we found this... More 

Helpful?
3 Thank Travel B
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

We welcome your comments on Casa del Alma Hotel Boutique & Spa, we are pleased that your stay has been pleasant and we invite you to in your next visit to San Crsitóbal allow us to return to serve you as you deserve. More 

Brownsville Texas
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 July 2015

I had the pleasure of recently spending 4 nights at this hotel. The staff is excellent and assisted me multiple times on my first visit to San Cristobal. If you are a fan of good interior design, stay here. Rooms are large with cool bathrooms. My first floor room had double entry doors. I did not hear 1 bit of... More 

Helpful?
1 Thank jfaulk
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

Thank you for choosing and your comments on Casa del Alma Hotel Boutique & Spa, we are pleased that your stay with us has been pleasant . We wait with pleasure on your next visit to San Cristobal and thank you very much for your recommendations. More 

Miguel Hidalgo, Distrito Federal, Mexico
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 July 2015

I stayed in Casa del Alma for a weekend at the beginning of July, the service was superb. From the moment we arrived the check-in was efficient, when we arrive to our room the lights did not work and the hotel repaired it in no time. The bed and pillows are really comfortable, the hotel is small and I had... More 

Helpful?
1 Thank luisbs7
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

Thank you for sharing your opinion , we are solving the air conditioning in the rooms . It will be an honor to serve you in your next visit to San Cristobal. Greetings! More 

Melbourne, Australia
Level Contributor
216 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 9 May 2015

The hotel doesn't impress from the street but the moment you walk inside it is breathtaking. Everything about this place oozes quality. The staff, their helpfulness, the rooms - large and very stylish, the restaurant and the breakfasts - superb. This is undoubtedly the best place we have stayed in 2 weeks in Mexico. 2 blocks walk from an old... More 

Helpful?
2 Thank Rob W
casadelalma, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review
Google Translation

En Casa del Alma Hotel Boutique & Spa agradecemos sus comentarios y recomendación, nos da mucho gusto que su estancia... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Casa del Alma Hotel Boutique & Spa pays tribute to the essence of Chiapas in its every detail, representing its incredible colonial legacy, cultural identity, ethnic richness, and biological diversity in an exceptionally designed space where history and modern comfort unite. We invite you to enjoy the Casa del Alma Hotel Boutique & Spa, an exceptional environment that evokes past times in a space of striking modernity. Located in the heart of the historic center of the magical city of San Cristobal de Las Casas, Casa del Alma, Hotel Boutique & Spa offers 27 suites, each one containing unique details of Chiapanecan luxury, beauty, and quality, complemented by state of the art technology, security, and comfort. In addition, our guests can enjoy our greatest pride: El Secreto, a restaurant offering unique fusion dishes, which emphasize the delights of the many flavors of Chiapas. To make your stay an unforgettable experience, we offer specialized care in our spa, where treatments and massages will bring you great joy. We aim to please and indulge your senses in this unique space representing the spirit of Chiapas, Casa del Alma Hotel Boutique & Spa. ... more   less 

Additional Information about Casa del Alma Hotel Boutique & Spa

Address: Avenida 16 de Septiembre No. 24, San Cristobal de las Casas 29200, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: €102 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa del Alma Hotel Boutique & Spa 4*
Number of rooms: 27
Reservation Options:
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Hotel Style:
#1 Green Hotel in San Cristobal de las Casas
#2 Business Hotel in San Cristobal de las Casas
#2 Romantic Hotel in San Cristobal de las Casas
#2 Family Hotel in San Cristobal de las Casas
#3 Spa Hotel in San Cristobal de las Casas
#3 Luxury Hotel in San Cristobal de las Casas
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Questions & Answers

Questions? Get answers from Casa del Alma Hotel Boutique & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not stayed at this hotel, we just went to the SPA”
 of 5 bubbles Evita_1957, 4 Apr 2016 | Read review
“Next door there is noise bar, avoid the rooms that are next to it.”
 of 5 bubbles katorga, 29 Mar 2016 | Read review
“Pick room at the top flor”
 of 5 bubbles 47bentev, 24 Nov 2015 | Read review
“We were on the 3rd floor which suited us perfectly and there was a lift.”
 of 5 bubbles Sydntooli, 13 Aug 2015 | Read review
“Top floor with balcony!”
 of 5 bubbles TravelB329, 11 Aug 2015 | Read review
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