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Casa del Alma Hotel Boutique & Spa

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188 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Trevor, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

I've been living in San Cristobal for four months and my mom and godmother came to visit me here. We did not stay at this hotel but came one morning for facials at the spa. The hotel is beautiful and the staff could not be more friendly and attentive. It was a wonderful experience. We had very relaxing and wonderful... More 

Helpful?
Thank zcech
Casa del Alma H, Director General at Casa del Alma Hotel Boutique & Spa, responded to this review

Thank you very much for took the time to left your message, we truly appreciate that you have been here at Casa del Alma and let us atend you as you deserve, it's an honor to know that our mission has acompllished because yur stay at the spa has been satisfactory for you. We invite you to come back soon... More 

Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2016 via mobile

We stayed here for two nights as a luxury stop on our travels and weren't disappointed. After a disastrous bus journey we didn't end up arriving until two in the morning but this wasn't a problem as they waited for us and checked us in quickly which was greatly appreciated. The room was massive with a great selection of l'occitane... More 

Helpful?
Thank Lucy R
Casa del Alma H, Director de Recepción at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Lucy, We trhuly appreciatte the time you took for let your comment, it has been an honor to serve you, we work harder every day to be able to give you the best service that you deserve. Thank you very much for choose Casa del Alma, we hope that you can visit us soon and let us attend you... More 

Brownsville Texas
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 September 2016

I just enjoyed my second stay here. This is an excellent hotel with a great staff and comfortable rooms. Excellent beds and linens. You can not beat the location. Walking distance to everything . Housekeeping is outstanding.

Helpful?
Thank jfaulk
Casa del Alma H, Director de Recepción at Casa del Alma Hotel Boutique & Spa, responded to this review

Thank very much for your comment. we feel honored to have you here at Casa del Alma Hotel Boutique & Spa, it's a placer to attend you. We hope you can back very soon and let us serve you one more time. More 

Brownsville, Texas
1 review
Reviewed 27 June 2016

My wife and I stayed at the Casa del Alma for a week and our stay was absolutely delightful. Our room was impeccably clean and the service was 5 star. The administrative staff was very polite and couldn't of been any more helpful in orienting us to the local and surrounding sights and attractions. An added bonus was the delightful... More 

Helpful?
Thank Michael-Lety
Casa del Alma H, Director de Relaciones Públicas at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Michael an Lety, At Casa del Alma Hotel Boutique & Spa have been an honor having you here, we feel so glad that you has stayed, have you with us has been so pleasurable, we hope that you can us visit suddenly and make our best effort for attend you every time better. We really appreciate that you take... More 

Surrey
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 April 2016

We stayed at this highly recommended boutique hotel for 3 nights en route from Mexico City to Palenque. From the street you cannot imagine what a lovely hotel hides behind the ancient facade. The staff were polite and helpful, the room clean and comfortable and nothing was too much trouble. The only problem we encountered was the water temperature .... More 

Helpful?
Thank Sally P
Casa del Alma H, Gerente at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Sally P, We greatly appreciate your comments as they help us to be better every day , compared to the detail of hot water we offer an apology and hope that on your next visit to San Cristobal staying again at Casa del Alma , will be a pleasure for us to attend to again. More 

Sacramento, California
Level Contributor
128 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 April 2016

After sleeping in the hardest beds I have ever experienced, we found this small hotel and spa. It was pristine clean and the women who massaged us were very good. I have a massage every month and was hesitant, but afterwards it was worth every penny spent.

Helpful?
Thank Evita_1957
Monterrey, Mexico
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 March 2016

This is a lovely hotel, with a lot of attention to detail in the lobby, the rooms, the bathroom, very clean. The beds and bedding very good. BUT THE SERVICE, WOW! That was for us the best. We were there for a wedding and touristing, 5 women. We needed a hairdresser, done, a driver, done, bubble wrap for some ceramics,... More 

Helpful?
Thank katorga
Villahermosa, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 February 2016 via mobile

We decided to stay here because of the Pope's visit to San Cristobal. We had stay there before and had a nice experience. We made a reservation a month prior for 3 nights and made a 50% bank deposit to the hotel. It was pretty expensive but i guess it is kind of understandable since the pope was going to... More 

Helpful?
2 Thank Pepead
Chatham, Massachusetts
Level Contributor
124 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 24 January 2016

Casa del Alma Hotel & Spa is centrally located in San Cristobel de las Casas, a lovely Spanish colonial city in the highlands of Chiapas. The rooms are terrifically comfortable and spacious; the beds are fabulous, and you can get a wonderful massage at the small spa located in the hotel.

Helpful?
Thank Jan C
casadelalma, General Manager at Casa del Alma Hotel Boutique & Spa, responded to this review

Dear Jan, I´m truly glad you enjoyed your stay with us. Our mission is to make your stay an unforgettable experience. We hope to see you back here at your "Casa del Alma" soon. Warm regards, Enrique. More 

Wellington, New Zealand
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 January 2016 via mobile

We stayed here while visiting San Cristobel for 2 days. Initial room they gave us had a beautiful balcony but a king sized bed for a family of 4. Alternate room with two double beds was comfortable and spacious but a bit dark. That is the only gripe we have as the service was excellent, especially when our youngest was... More 

Helpful?
Thank Andrea K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Casa del Alma Hotel Boutique & Spa pays tribute to the essence of Chiapas in its every detail, representing its incredible colonial legacy, cultural identity, ethnic richness, and biological diversity in an exceptionally designed space where history and modern comfort unite. We invite you to enjoy the Casa del Alma Hotel Boutique & Spa, an exceptional environment that evokes past times in a space of striking modernity. Located in the heart of the historic center of the magical city of San Cristobal de Las Casas, Casa del Alma, Hotel Boutique & Spa offers 27 suites, each one containing unique details of Chiapanecan luxury, beauty, and quality, complemented by state of the art technology, security, and comfort. In addition, our guests can enjoy our greatest pride: El Secreto, a restaurant offering unique fusion dishes, which emphasize the delights of the many flavors of Chiapas. To make your stay an unforgettable experience, we offer specialized care in our spa, where treatments and massages will bring you great joy. We aim to please and indulge your senses in this unique space representing the spirit of Chiapas, Casa del Alma Hotel Boutique & Spa. ... more   less 

Additional Information about Casa del Alma Hotel Boutique & Spa

Address: Avenida 16 de Septiembre No. 24, San Cristobal de las Casas 29200, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: €102 - €283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa del Alma Hotel Boutique & Spa 4*
Number of rooms: 27
Reservation Options:
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Hotel Style:
#1 Green Hotel in San Cristobal de las Casas
#2 Business Hotel in San Cristobal de las Casas
#2 Romantic Hotel in San Cristobal de las Casas
#2 Family Hotel in San Cristobal de las Casas
#3 Luxury Hotel in San Cristobal de las Casas
#3 Spa Hotel in San Cristobal de las Casas
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Questions & Answers

Questions? Get answers from Casa del Alma Hotel Boutique & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not stayed at this hotel, we just went to the SPA”
 of 5 bubbles Evita_1957, 4 Apr 2016 | Read review
“Next door there is noise bar, avoid the rooms that are next to it.”
 of 5 bubbles katorga, 29 Mar 2016 | Read review
“Pick room at the top flor”
 of 5 bubbles 47bentev, 24 Nov 2015 | Read review
“We were on the 3rd floor which suited us perfectly and there was a lift.”
 of 5 bubbles Sydntooli, 13 Aug 2015 | Read review
“Top floor with balcony!”
 of 5 bubbles TravelB329, 11 Aug 2015 | Read review
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