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Traveller (54)
Room & Suite (15)
Pool & Beach (2)
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Overview
  • Excellent21%
  • Very good40%
  • Average26%
  • Poor11%
  • Terrible2%
Travellers talk about
“the hotel staff”(2 reviews)
“linens”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (71)
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1 - 5 of 18 reviews
Reviewed 4 days ago

Our visit to San Cris was a big disappointment due to just about all the churches and the Cathedral being closed following upon earthquake September 2017. And it rained on the big market Sunday. However the plus side was this fabulous hotel, with its central...More

Thank Veronica014
Reviewed 18 June 2017 via mobile

If you want 5 star luxury, the Santa Clara might not suffice for your preferences. But if you like staying in a piece of history with great amenities, location, and comfort, then Santa Clara excels on all fronts. Historically the building dates back to the...More

Thank Justin M
Reviewed 24 March 2017

We went with a group of 30 . The location is prime but the service is terrible. In the check out they need to check and count pillows, towels, key and TV control room by room. It took more than 45 minutes to check out,even...More

Thank Karen C
Reviewed 24 September 2016 via mobile

The hotel is tight on the zocalo plaza - excellent location! The stuff were realy nice and kind. There is no breakfast included. The room was very clean but without any air conditioning or fan, but you really don't need it.

Thank Daniel T
Reviewed 28 March 2016

Location in s the best you can get.Nice staff,very very poor internet,no breakfast,the y can get you parking for free.they had every day 2 towels in a room of four people.Small room,no air condition,and it's tough when in San Cristobal it's around 40c.

Thank Perry P
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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Breakfast Available
Things to do
Restaurant
Pool
Bar/Lounge
Details
Price range
US$2 - US$5 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in San Cristobal de las Casas
Room types
Accessible rooms, Non-Smoking Rooms
Details
Price range
US$2 - US$5 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in San Cristobal de las Casas
Room types
Accessible rooms, Non-Smoking Rooms
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Traveller (54)
Room & Suite (15)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Rooms in the back eg 264 etc are less noisy as they have live music every night in the bar. WIFI does not..."
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"Ask for a room with a/c if there is one."
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"Ask for something not above or near the restaurant, and away from the street... if possible."
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"We did not choose as all is full maybe in front sunny than backside up under roofs."
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