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Avenida Venus 118 Col. Estrella, Oaxaca 68040 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (80)
Room & Suite (32)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 15/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Fortin Plaza
Updated 15/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 149 hotels in Oaxaca
Location
Cleanliness
Service
Value
Ponemos especial cuidado en los protocolos de higiene y seguridad para que nuestros huéspedes se sientan protegidos. Somos un hotel independiente con sus modernas y funcionales instalaciones, enmarcadas por una espectacular vista a la hermosa Ciudad de Oaxaca. Ubicado a tan solo unos minutos del centro histórico, a unos pasos del Auditorio Guelaguetza.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Highchairs available
Business Centre with Internet Access
Conference facilities
Massage
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
195Reviews5Q+A11Room tips
Traveller rating
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  • 86
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Time of year
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Popular mentions
Soer2014 wrote a review Feb 2020
Bergen, Norway40 contributions40 helpful votes
The hotel is located in the outskirts of the city some 30 min walking distance from the city center (we tested the walking distance!). The hotel was built i 1982, which was quite apparent. The lifts were probably the originals, some carpet areas was kept in place with tape, and there were lot of cracks in the bathroom tiles. Large and clean room, smallish and depressing (see above) bathroom. Breakfast was very minimalistic with no options for the non-domestic palate. One irritating detail, you had to pay in the hotel restaurant, signing the check was not an option. We had a room facing a back street. They had rooms facing the city but they were expensive.
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Date of stay: January 2020
Value
Location
Service
1 Helpful vote
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Response from RevenueFortin, Revenue at Hotel Fortin Plaza
Responded 6 May 2020
We are grateful to receive your comments about your impressions during your visit. We would like to apologize with you, we would have liked to fulfill your expectations at all. We really appreciate your message and we are taking into consideration all the details you shared with us. We hope that in your next visit to Oaxaca you could please allow this hotel to show you our improvements and compensate the last experience. We are sure that in your next visit to Oaxaca you will have a totally different and memorable voyage.
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Emilysullivan72 wrote a review Jan 2020
7 contributions2 helpful votes
terrible service and rude staff. the only staff that was kind to me was the nice man who speaks english in the restaurant. the housekeeping staff moved my friends bags around and moved her passport. also, the food is very bad. i did not enjoy my stay here. if you are a tourist, DO NOT stay in this hotel. the staff will speak spanish in front of you and laugh. also, it took 1 hour for a water bottle to get to the table.
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Date of stay: January 2020Trip type: Travelled on business
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Response from RevenueFortin, Revenue at Hotel Fortin Plaza
Responded 6 May 2020
Thank you for yours comments, we really appreciate your message and we are taking into consideration all the details you shared with us. We are sure that in your next visit to Oaxaca you will have a totally different and memorable voyage, we hoppe a new oportunity.
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Filipe wrote a review Jan 2020
Torres Vedras, Portugal3 contributions1 helpful vote
Simple rooms. Poor location (far from downtown). Horrible service. My girlfriend got trapped +30 minutes in the elevator and missed an important commitment. Lights didn't work. Alarm didn't work. She screamed until she lost her voice. Staff did nothing. Guests eventually heard her, managed to open the elevator, and helped her out. She complained to the receptionist. The receptionist gave her 3 pieces of fruit and refused to apologize. She then talked to the manager. The manager was arrogant, refused to give her a soup, and also refused to apologize. Meanwhile, another guest got trapped in the same elevator. ~24 hours later, the elevator is still defective and has no sign.
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Date of stay: January 2020
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Cheaper rooms are very simple, avoid the elevator, don't bother complaining to the...
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Response from FortinPlazaa, Revenue at Hotel Fortin Plaza
Responded 7 May 2020
Dear Filioe G: Fortin Plaza is deeply sorry to read about the unfortunate experience you had in our place. We are absolutely grateful to be able to know these observations, we are taking your message into consideration in order to focus on the necessary arrangments to improve our service. If it seemed for you that no one was willing to apologize in that moment, I beg you to receive an apology from all the administrative staff in this hotel. We bemoan having been able to fullfill your expectations. We hope that in a new visit to Oaxaca you could allow this company to mend and compensate the past events, and provide you the best voyage of your life Brenda Garcia
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VictoriousJane wrote a review Oct 2019
Burbank, California131 contributions32 helpful votes
Clean, comfortable, large rooms. The buffet breakfast was great for my picky 2 year old. The pool area looked nice but with all there is to do in the city we didn't have time to check it out. Staff was helpful and friendly and most spoke English. Would probably stay closer to Centro next time but enjoyed our time here.
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Date of stay: October 2019
Value
Cleanliness
Service
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Response from FortinPlazaa, Director de Relaciones con Clientes at Hotel Fortin Plaza
Responded 13 May 2020
Thank you for your information, we are happy to know about your nice experiences in Fortin Plaza. We hope your come back very soon.
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Sany wrote a review Mar 2019
San Diego, California498 contributions58 helpful votes
Loved this hotel! Clean, quiet and near main plaza! Friendly staff that is always available to assist. The restaurants food was really tasty. Recommend you make reservations but you don’t need to.!My family and I had a great time in the pool.
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Date of stay: August 2018Trip type: Travelled with family
1 Helpful vote
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Response from FortinPlazaa, Revenue at Hotel Fortin Plaza
Responded 13 May 2020
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you will return so that we can provide you an even superior experience.
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PRICE RANGE
US$45 - US$109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western oaxaca, oaxaca best western
LOCATION
MexicoSouthern MexicoOaxacaOaxaca
NUMBER OF ROOMS
108
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Frequently Asked Questions about Hotel Fortin Plaza
Which popular attractions are close to Hotel Fortin Plaza?
Nearby attractions include MAE Masajes Terapeuticos & Bodywork (0.4 km), Proyecto Na' (0.08 km), and Mercado Orgánico y Artesanal Pochote Progreso (0.4 km).
What are some of the property amenities at Hotel Fortin Plaza?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Fortin Plaza?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Fortin Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Fortin Plaza?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Fortin Plaza?
Conveniently located restaurants include A.M. Café, La Jicara, and Ancestral Cocina Tradicional.
Are there opportunities to exercise at Hotel Fortin Plaza?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Fortin Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Fortin Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Fortin Plaza?
The staff speaks multiple languages, including English and Spanish.