We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

City Express Plus Insurgentes Sur

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
City Express Plus Insurgentes Sur
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

613 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 36: English reviews
Start your review of City Express Plus Insurgentes Sur
 Click to rate
Toronto, Canada
Reviewed 1 week ago

Stayed for a wedding and was a little nervous based on the pictures and reviews online, but I was surprised by the cleanliness of the hotel. It looked like it had been renovated recently. Staff were kind as well. Only suggestion is if you are looking for combined room-they do not have any.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Anamika N
Reviewed 6 March 2017 via mobile

My business host arranged for our stay and we were generally happy with the accommodations. The hotel was very clean and very friendly, despite not much English is spoken here. Happy to have used Google translate! Rooms are simple and I found two stations on the TV in English. Beds are hard. Nothing soft about them. Can't beat a free...

 Report
Helpful?
Thank Sbueb
Washington DC, District of Columbia
Reviewed 20 February 2017

The place was pretty basic when i expected more. Breakfast was crowed and bad, the rooms were pretty basic. The gym was useable but next to a construction site so not useable. Would not stay there again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank L9661PProb
Management response:

Dear Guest, Thank you for your review, We really appreciate your opinion, we are hardly working in the renovation of the property, including changes in the breakfast, we would really thank if you contact us for more details about the breakfast, so it could be improved, please let us know, Respectfully,

Bonn, Germany
Reviewed 30 January 2017

Nothing special. It was clean and big rooms. Nice place and close to the business area. To the city (Zocalo about 1 1/2 hours by public transportation). Breakfast was nothing special but also ok. Recommended for business trips.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 782jensn
Toronto
Reviewed 11 December 2016

Beautiful hotel, modern amenities, and breakfast included. Great location for restaurants and shopping. Liverpool is a 10 minute walk. Very noisy, not good for sleeping (not a good soundproof hotel). Changed rooms but then had to listen to buses all night. After four nights of no sleep finally checked out and went next door.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 946camilal
Queretaro City, Mexico
Reviewed 4 December 2016 via mobile

Good price, terrible service. With this staff the answer to any request is "can't do". I guess that's what we paid for since the rate is affordable and really close by the insurgentes Theater which was the only reason to select it. If I can, will avoid it in the future even If i have to pay a little more.

 Report
Helpful?
Thank Gatesound
New York City, New York
Reviewed 3 December 2016 via mobile

I was here on business for 2 days and the staff is nice and so is the room. The big BUTs: wifi stops working at 7am when everyone starts connecting - it literally becomes useless; the gym has apparently been under renovation for a while and no news of when it will be ready again. They don't warn you on...

 Report
Helpful?
Thank inessagrario
New York City, New York
Reviewed 14 November 2016

This is the second time I stayed in a City Express and unfortunately it was a similar experience. First of all, most of the guys in the front desk are inexpert, therefore his service tend to be mediocre. Secondly, the Internet is terrible. I only could work from my room once, the rest of my stay was impossible. Third, the...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Gabriela A
San Diego, California
Reviewed 10 November 2016

The rooms were simple but very nice. Impressed that the bed was firm but very comfortable. The location was perfect, close to a shopping center and many restaurants within walking distance. Transportation was easy as you have the metro rail across the street and taxi service as well.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 210eugeniab
Valentine, Texas
Reviewed 2 November 2016

Very clean. Friendly and helpful staff. Lots of food, stores in walking distance. Our room was very quiet even though it faced the busy street. The restaurant was also good and priced well. Would stay here again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Z9295GUryano

30 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7)
Viewed
Dining (6)
Viewed
Hotel & Grounds (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (6)
Viewed
Other (15)

Amenities

Highlights
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities

Additional Information about City Express Plus Insurgentes Sur

Address: Avenida Insurgentes sur 1581 | Col. San Jose Insurgentes, Mexico City 03900, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Price Range: €64 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — City Express Plus Insurgentes Sur 2*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Travelocity, Hotels.com, Priceline, TripOnline SA and HotelQuickly so you can book your City Express Plus Insurgentes Sur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cityexpress Insurgentes Sur Hotel Mexico City
City Express Plus Insurgentes Sur Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from City Express Plus Insurgentes Sur staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from City Express Plus Insurgentes Sur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“cheap, but ask for a room with a window.”
2900SS, 7 Jun 2016 | Read review
“I had an inside room far from the elevator which had a view of a courtyard that was covered by some kind of canopy. While it was quiet I had no sense of what things were like outside. At one point there was a huge storm and I was completely unaware of it. Request an outside room. There may be some street noise but at least you won't feel like you're staying in a cocoon.”
jonnyf8, 1 Jan 2014 | Read review
“Rooms near the front can get street noise, so ask for a room at the back.”
Lakeside31, 2 Jun 2013 | Read review
“Should you book online, be sure to get a confirmation, though. I did not check that and when I arrived there was no more room available. So I checked into another hotel for a night and then moved to the Cityexpress.”
  • part of breakfast area and part of patio
WiP, 25 Feb 2013 | Read review
4 of 4