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Alteza Polanco

Traveller (19)
Room & Suite (74)
Traveller (19)
Room & Suite (74)
Dining (4)
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Property amenities
Room Service
Public Wifi
Free High Speed Internet (WiFi)
Dry Cleaning
Fitness Centre with Gym / Workout Room
Laundry Service
Banquet Room
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
Full view
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
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Reviews (96)
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1 - 5 of 25 reviews
Reviewed 29 May 2018

Stayed here twice during past 6 months. First time it was awful due to the bad smell in the room and the missing heating. Second time it was better as the weather got warmer. Although the rooms are very large, I wouldn't say it's a...More

Thank ViatoremRF
Response from Condesahotel, Director General at Alteza PolancoResponded 30 May 2018

Dear Viatorem, Than you for your comment. Could you help me out with the comment of our staff ? and what areas ? We are working in having the best experience for our guests. Best regards Alfredo

Reviewed 24 January 2018

I am almost at the end of a 16 day stay, during a work trip. For me, it is super convenient, as my company's office is just 1 block away. The hotel is super clean, the bed is very comfortable, the sheets are high quality...More

Thank girlUK
Response from Condesahotel, General Manager at Alteza PolancoResponded 5 March 2018

Dear girlUK, I m very pleased to hear you had a good time in our hotel. Hope to see you back soon. Did you try our spa ? Best regards Alfredo

Reviewed 13 November 2017 via mobile

First of all, the stuff at this hotel was great!!! super friendly, very attentive, smiley and helpful! may it be at the reception or at restaurant. the room was big and clean and the bed and infrastructure ok. however, there are no signs to find...More

Thank TeresaG3467
Response from Freddy M, Manager at Alteza PolancoResponded 15 November 2017

Dear Teresa, Thank you for your comments. I am glad to hear that our service was to your satisfaction We have a red H near the handles indicating which of the handles is hot, will tell the bellman to indicate upon check in. The design...More

Reviewed 20 October 2017

Super clean comfortable rooms. We had 2. Very nice helpful front desk staff. Not sure of location. Was a little difficult to find even by taxi. Tried to eat at hotel restaurant. Dinner, Breakfast And one room service. Food was poorly prepared and cold. Not...More

Thank John C
Response from Condesahotel, Manager at Alteza PolancoResponded 7 November 2017

Dear John Thank you for your comments. Will look into the food and beverage dep. Hope to see you back soon.

Reviewed 19 August 2017

First time staying at this hotel. It is clean, comfortable and a very reasonable price. Nice ample rooms with good mattresses and pillows. Restroom very practical. No luxuries but everything you need. Has a small gym and a cafeteria. Located in Polanco. Do recommend whenever...More

1  Thank Koquena
Response from Condesahotel, Gerente at Alteza PolancoResponded 24 August 2017

Dear Guest: Thank you for Choosing Alteza Polanco in your recent visit to Mexico City and thank you very much for your comments. We work every day in order to improve our facilities and service and exceed our guest's expectatios. We hope to see you...More

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Questions & Answers
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Paulina V
20 July 2016|
AnswerShow all 3 answers
Response from Condesahotel | Property representative |
Hello, Yes there is a Gym.
Google Translation
Diana B
17 September 2015|
Response from Georgina A | Property representative |
Yes; all of our rooms have AC.
Google Translation
Room Tips
"Ask room facing the street"
29 May 2018
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"I stayed on the 5th floor and it was quiet."
24 Jan 2018
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"Rooms facing the front are a little more sunnier with large windows."
13 Aug 2016
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"Interior rooms or rooms higher up will be quieter. Overall, noise is not an issue here."
15 Dec 2015
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US$130 - US$203 (Based on Average Rates for a Standard Room)
MexicoCentral Mexico and Gulf CoastMexico CityPolanco
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