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NH Collection Mexico City Santa Fe

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NH Collection Mexico City Santa Fe
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407 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Helsinki, Finland
Reviewed 1 week ago via mobile

I'm afraid I lost the name of the person serving me in two mornings , 8th and 10th February 2017 at the breakfast restaurant, but wish the name is correct. Such service attitude doesn't take his time from other customers as he knows how to act and socialise at the same time getting the customer feel special. Thank you for...

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Helpful?
Thank UllaBK
Jesús Alberto A, Guest Relations at NH Collection Mexico City Santa Fe, responded to this review

Dear UllaBK. First of all, I want to take this opportunity of saying how grateful I am for the comments and the trust you have placed in NH Collection Mexico City Santa Fe. I really appreciate your comments and I'll share it with all the staff, recognizing Danilo´s work and effort to motivate them and give a much better service...

Kingston
Reviewed 2 weeks ago

Very clean hotel, and modern furnishings. Be sure to ask for a room away from the sun - the air conditioning does not work well on the sunny side of the building. I asked to change rooms and the staff was most willing to accommodate my request. Restaurant was good, and the service by Danilo Coello was most excellent. His...

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Helpful?
Thank Rick S
Jesús Alberto A, Guest Relations at NH Collection Mexico City Santa Fe, responded to this review

Dear Rick S, First of all, I want to take this opportunity of saying how grateful I am for the comments and the trust you have placed in NH Collection Mexico City Santa Fe. It is a matter of pride to know that you enjoyed your stay and the service that you received in our restaurant. I will send this...

Laguna Niguel, California
Reviewed 20 December 2016

As always the staff and service was FIRST CLASS.....nothing is ever too much trouble for the staff and always done with "tender loving care"!!! Frankly this hotel is my one and only choice when I travel to Mexico City which is quite often!

Review collected in partnership with NH Hotels
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Helpful?
Thank Shaff K
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear Shaff K, Thank you very much for your comment, we really appreciate so much you take your time to share your experience. We are so happy to see that you had an excellent service and enjoy each stay with us, thank you for your preference and we hope to see you soon! Have an excellent day and thanks again...

Richmond, Virginia
Reviewed 21 November 2016

Loved this hotel, very friendly staff, clean and modern hotel. Hotel has been designed very energy efficient. Hope to return soon. The hotel offered a very nice breakfast buffet with a wide range of options.

Review collected in partnership with NH Hotels
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Helpful?
Thank zip605
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear zip605. Let me show you my sincere gratitude for taking the time to sending us your review through Tripadvisor and the trust you have placed in NH Collection Mexico City Santa Fe. I assure you that comments like yours provide us the motivation to continue in our daily effort and it is our commitment to show that we can...

Sao Paulo, SP
Reviewed 15 November 2016

Great Location if you are doing business in Santa fé. Good cost x benefit relation, aprox. 180 (breakfast included). Room is clean, good room service. Fitness center is tiny, but well equipped. Staff is friendly!

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Helpful?
Thank Marcio C
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear Marcio C, First and foremost, let me show you my sincere gratitude for taking the time to send your review through Trip Advisor and for the trust you have placed in NH Collection Mexico City Santa Fe. I really appreciate your comments, this motivate us to continue with an excellent service to live up to your expectations. We hope...

Fort Myers, Florida
Reviewed 11 November 2016 via mobile

In all my years of travel, I have never, not even once, ordered room service and not got it. Well that's one off my (not to do) bucket list. It was late when I ordered, so after an hour I called to inquire... no answer. So the next morning I approached the two men at reception on this. I was...

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Helpful?
Thank David M
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Mr. David First and foremost, we thank you for having informed us about the inconveniences suffered during your stay with regards to the room service and F&B Service at the NH Collection Mexico City Santa Fe. Our guest's satisfaction is what we strive for on each occasion, therefore we regret to know that we have not managed to cover...

Guatemala City, Guatemala
Reviewed 7 November 2016

good hotel. comfortable, staff are friendly, beds are comfortable, curtains are dark for deep sleeping, breakfast is very good. Overall I recommend this hotel. It is far from the city center but it is good for business in the Santa Fe area.

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Helpful?
Thank ECPONTAZA
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear ECPONTAZA, First of all, let me show you my sincere gratitude for taking the time to sending us your review through Tripadvisor and for the trust you have placed in our hotel. I am pleased to know that you enjoy your stay with us and we have met your expectations. I personally thank you for recommending us as the...

Reviewed 21 September 2016

Extensive travel requires choosing a place where you can feel right at home, and this is exactly what I found at NH Collection Mexico City Santa Fe! The attention and service is exceptional, the suite was very spacious, with different areas to work and relax. The beds, pillows and fresh linen so comfortable it was hard to get up for...

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Helpful?
Thank Franyel Z
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Franyel Thank you very much for your kind comments!! We all at the hotel are very happy to see that you had an excellect stay at NH Collection Mexico City Santa Fe, we really love our job and we want that all our guests feel like at home and its great that you felt that!! We really hope that...

Lima, Peru
Reviewed 21 September 2016 via mobile

This hotel is worth the money. Its in the center of santa fe and really nearby to all major corporations located in santa fe in Mexico city. It has a great breakfast, it was really clean, a gym with all the basics and was specially well located. Its just next to the santa fe shopping mall for any urgent stuff...

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Helpful?
Thank eduardoq1703
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Eduardo Thank you very much for the time you took to share your comments All the staff are very happy to hear that you had an excellent stay!!!, We love to make our guest like at home and we hope very sincerely that you felt that way We hope also that you back soon and let us be your...

Laguna Niguel, California
Reviewed 16 September 2016

First class hotel and staff are very "customer service" focused and therefore for me there is no other choice when it comes to selecting a hotel in Mexico City! I am often in Mexico City on business and pleasure (this year at least 6 visits and the service is always the same high standard and much appreciated!

Review collected in partnership with NH Hotels
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Helpful?
Thank Shaff K
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Shaff First and foremost, we thank you for the trust you have placed at NH Collection Mexico City Santa Fe. Our guest's satisfaction is what we strive for on each occasion, and we are so happy that you have had an excellent stays!! For all of us, its a pleasure that we can be your host and we beg...

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With its sleek facade, NH Santa Fe stands in the heart of Mexico City's newest financial district like a beacon of contemporary luxury guiding business travelers and vacationers alike through its welcoming doors. ... more   less 

Additional Information about NH Collection Mexico City Santa Fe

Address: Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: €71 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Santa Fe 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
NH Collection Mexico City Santa Fe
Hotel Style:
#4 Family Hotel in Mexico City
#22 Business Hotel in Mexico City
#25 Luxury Hotel in Mexico City
#34 Romantic Hotel in Mexico City
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Questions & Answers

Questions? Get answers from NH Collection Mexico City Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the sun are cooler.”
 of 5 bubbles ricks489, 31 Jan 2017 | Read review
“I stayed on the 8 floor and it was very quite.”
 of 5 bubbles YoungJan, 4 Jul 2016 | Read review
“Request away from elevators to avoid potential noise (colleagues comment)”
 of 5 bubbles TracyH566, 20 May 2016 | Read review
“Junior suites are spacious!”
 of 5 bubbles ShaffK, 27 Apr 2016 | Read review
“Choose another hotel!”
 of 5 bubbles Magdadiana, 17 Apr 2016 | Read review
5 of 5