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NH Collection Mexico City Santa Fe

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NH Collection Mexico City Santa Fe
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389 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Richmond, Virginia
1 review
Reviewed 1 week ago

Loved this hotel, very friendly staff, clean and modern hotel. Hotel has been designed very energy efficient. Hope to return soon. The hotel offered a very nice breakfast buffet with a wide range of options.

Review collected in partnership with NH Hotels

Helpful?
Thank zip605
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear zip605. Let me show you my sincere gratitude for taking the time to sending us your review through Tripadvisor and the trust you have placed in NH Collection Mexico City Santa Fe. I assure you that comments like yours provide us the motivation to continue in our daily effort and it is our commitment to show that we can... More 

Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 weeks ago

Great Location if you are doing business in Santa fé. Good cost x benefit relation, aprox. 180 (breakfast included). Room is clean, good room service. Fitness center is tiny, but well equipped. Staff is friendly!

Helpful?
Thank Marcio C
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear Marcio C, First and foremost, let me show you my sincere gratitude for taking the time to send your review through Trip Advisor and for the trust you have placed in NH Collection Mexico City Santa Fe. I really appreciate your comments, this motivate us to continue with an excellent service to live up to your expectations. We hope... More 

Fort Myers, Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

In all my years of travel, I have never, not even once, ordered room service and not got it. Well that's one off my (not to do) bucket list. It was late when I ordered, so after an hour I called to inquire... no answer. So the next morning I approached the two men at reception on this. I was... More 

Helpful?
Thank David M
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Mr. David First and foremost, we thank you for having informed us about the inconveniences suffered during your stay with regards to the room service and F&B Service at the NH Collection Mexico City Santa Fe. Our guest's satisfaction is what we strive for on each occasion, therefore we regret to know that we have not managed to cover... More 

Guatemala City, Guatemala
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago

good hotel. comfortable, staff are friendly, beds are comfortable, curtains are dark for deep sleeping, breakfast is very good. Overall I recommend this hotel. It is far from the city center but it is good for business in the Santa Fe area.

Helpful?
Thank ECPONTAZA
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear ECPONTAZA, First of all, let me show you my sincere gratitude for taking the time to sending us your review through Tripadvisor and for the trust you have placed in our hotel. I am pleased to know that you enjoy your stay with us and we have met your expectations. I personally thank you for recommending us as the... More 

1 review
Reviewed 21 September 2016

Extensive travel requires choosing a place where you can feel right at home, and this is exactly what I found at NH Collection Mexico City Santa Fe! The attention and service is exceptional, the suite was very spacious, with different areas to work and relax. The beds, pillows and fresh linen so comfortable it was hard to get up for... More 

Helpful?
Thank Franyel Z
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Franyel Thank you very much for your kind comments!! We all at the hotel are very happy to see that you had an excellect stay at NH Collection Mexico City Santa Fe, we really love our job and we want that all our guests feel like at home and its great that you felt that!! We really hope that... More 

Lima, Peru
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 September 2016 via mobile

This hotel is worth the money. Its in the center of santa fe and really nearby to all major corporations located in santa fe in Mexico city. It has a great breakfast, it was really clean, a gym with all the basics and was specially well located. Its just next to the santa fe shopping mall for any urgent stuff... More 

Helpful?
Thank eduardoq1703
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Eduardo Thank you very much for the time you took to share your comments All the staff are very happy to hear that you had an excellent stay!!!, We love to make our guest like at home and we hope very sincerely that you felt that way We hope also that you back soon and let us be your... More 

Laguna Niguel, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 16 September 2016

First class hotel and staff are very "customer service" focused and therefore for me there is no other choice when it comes to selecting a hotel in Mexico City! I am often in Mexico City on business and pleasure (this year at least 6 visits and the service is always the same high standard and much appreciated!

Review collected in partnership with NH Hotels

Helpful?
Thank Shaff K
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Shaff First and foremost, we thank you for the trust you have placed at NH Collection Mexico City Santa Fe. Our guest's satisfaction is what we strive for on each occasion, and we are so happy that you have had an excellent stays!! For all of us, its a pleasure that we can be your host and we beg... More 

Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 August 2016 via mobile

A great location to stay, quiet and very, very comfortable! Only thing I missed was a bathtub to relax at the end of the day. The views from my side of the building were towards the business street but on the other side I could see a big shopping mall and had a few recommendations for places to eat at... More 

Helpful?
Thank AX I
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Guest First and foremost, we thank you for the trust you have placed in NH Collection Mexico City Santa Fe We appreciate very much your comments, We are so happy to see that you had an excellent stay, our guest's satisfaction is what we strive and we work very hard in order to cover your expectations the best we... More 

Level Contributor
1 review
Reviewed 14 August 2016

Good more morning and trust all is well. I am in the air flying the first leg back To my home in the Bahamas. How can I say thanks... But thank you Delores to you and your entire staff for the outstanding services offered to Team Bahamas, the United States of America.. May the good Lord bless you and keep... More 

Helpful?
Thank Alfredo F
Nassau, New Providence Island
2 reviews
Reviewed 4 July 2016

The hotel and rooms were very clean. The breakfast buffet was great. Staff was very friendly and helpful, just a little more English speaking is needed. Hotel is centrally located near shopping malls and restaurants. Overall I had a good experience. I highly recommended this hotel. Jackets or sweaters are needed because the weather is cold. Vacation recommended yes!!

Helpful?
Thank YoungJan
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Jan Thank you very much for your kind comment and for the time you took to share it We all at the NH Collection Mexico City Santa Fe are very happy to hear that you had an excellent stay, we are working very hard in order that our guest feel like at home We hope you come back soon... More 

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With its sleek facade, NH Santa Fe stands in the heart of Mexico City's newest financial district like a beacon of contemporary luxury guiding business travelers and vacationers alike through its welcoming doors. ... more   less 

Additional Information about NH Collection Mexico City Santa Fe

Address: Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: €72 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Santa Fe 4*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Travelocity, NHHotels, Odigeo and HotelTravel.com so you can book your NH Collection Mexico City Santa Fe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
NH Collection Mexico City Santa Fe
Hotel Style:
#4 Family Hotel in Mexico City
#22 Business Hotel in Mexico City
#28 Luxury Hotel in Mexico City
#34 Romantic Hotel in Mexico City
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Questions & Answers

Questions? Get answers from NH Collection Mexico City Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 8 floor and it was very quite.”
 of 5 bubbles YoungJan, 4 Jul 2016 | Read review
“Request away from elevators to avoid potential noise (colleagues comment)”
 of 5 bubbles TracyH566, 20 May 2016 | Read review
“Junior suites are spacious!”
 of 5 bubbles ShaffK, 27 Apr 2016 | Read review
“Choose another hotel!”
 of 5 bubbles Magdadiana, 17 Apr 2016 | Read review
“above the 7th floor”
 of 5 bubbles 299derekf, 24 Feb 2016 | Read review
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