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City Express EBC Reforma

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Traveller (34)
Room & Suite (33)
Dining (1)
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Overview
  • Excellent25%
  • Very good35%
  • Average24%
  • Poor9%
  • Terrible7%
3 weeks ago
“Overall good”
5 days ago
“Great location”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Fitness centre
Concierge
2 Star Hotel
All hotel details
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (443)
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11 - 15 of 22 reviews
Reviewed 27 May 2015 via mobile

I had always stayed at another hotel when I came to Mexico City, but decided to try this one. It was great! Just right in front of Reforma 222 shopping mall which was amazing. We just had to walk across the street to take the...More

1  Thank LosMeninos28
Response from marlen c, Guest Relations Manager at City Express EBC ReformaResponded 28 May 2015

Dear Guest, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for...More

Reviewed 2 December 2014

I had some problems with my reservation, and the maintenance of the hotel is not good. The room has broken stuffs and just ine elevator work in a week and the Hotel Has enough people all day and need 2 elevator working. Still I think...More

2  Thank Sascha M
Response from marlen c, Guest Relations Manager at City Express EBC ReformaResponded 4 December 2014

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service and maintenance in general as this helps us to identify our areas of opportunity and work on them to...More

Reviewed 24 June 2013

If you want a good stay in this area at an attractive price then this is the place. Just off Reforma and in front of Reforma 222 mall (good food options, movie theater, Sanborns -mini department store with pharmacy, or just a walk around). The...More

2  Thank SpanishAwakenings
Response from ControlCalidad, Guest Relations Manager at City Express EBC ReformaResponded 30 June 2013

Dear guest. Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express EBC Reforma did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Reviewed 3 June 2012 via mobile

PROS -Great location. -Steady Internet in the room (cool hotel app too!) -All basic services without the fancy extras. -"Cold" breakfast buffet included. CONS -No parking! -Slow elevator (pick a lower-floor room, there's no view anyways) -The "warm" breakfast bar is overpriced. In fact, it...More

4  Thank Fierrox
Response from CalidadyServicio, Guest Relations Manager at City Express EBC ReformaResponded 5 June 2012

Dear Guest, Thank you very much for taking the time to share your experience. We are very glad to host you at City Express EBC and that the hotel´s location was very convenient for you. I offer you an apology in case any of the...More

Reviewed 2 May 2012

I went with friends for 3 days to Mexico City and we stayed at this hotel. We have nothing to complain for, the hotel is really nice, with a modern and neat environment, the bedrooms are nice, clean and comfortable. Simply put, a nice hotel...More

Thank Francisco T
Response from CalidadyServicio, Guest Relations Manager at City Express EBC ReformaResponded 18 May 2012

Dear Guest, It is our pleasure to host you at City Express EBC. Thank you very much for taking the time to share your comments with us. We are happy to know that you had a pleasant stay and that our service standards met your...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$76 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$76 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (34)
Room & Suite (33)
Dining (1)
Business Centre & Event Rooms (1)
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Questions & Answers
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Kathy-Jo_63
29 January 2016|
Answer
Response from Cityexpress EBC G | Property representative |
Hi miss, We don´t. Sorry for the inconveniencies.
0
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Google Translation
Room Tips
"Just dont go"
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"higher floors are less noisy..."
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"No tip at all, everything was great."
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