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Crowne Plaza Hotel de Mexico

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Traveller (158)
Room & Suite (154)
Dining (32)
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Overview
  • Excellent33%
  • Very good38%
  • Average18%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (658)
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Traveller rating
57
88
54
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10
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57
88
54
21
10
Show reviews that mention
All reviewsthe world trade centerroom servicebreakfast buffet was excellentexecutive levelnice bedrooms are bigstayed two nightsfelt very safeenjoyed my staywtcmexicodesksuperamaconciergegyminsurgentessupermarket
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91 - 95 of 230 reviews
Reviewed 16 June 2015

I’ve stayed at the Crown Plaza Hotel de Mexico many times over the last few years. Service is always amazing. I love this hotel because it has the rare quality of giving you privacy and making you feel very comfortable, while at the same time...More

Thank XoMtz
Response from RafaelLeon, Rooms Manager at Crowne Plaza Hotel de MexicoResponded 18 June 2015

Dear guest, thank you very much for your kind comments. Feedback like yours is the biggest satisfaction we may get as hoteliers and gives sense to our work. Our goal is always to meet and exceed our guest's expectation. We are truly happy of having...More

Reviewed 29 May 2015 via mobile

Big clean rooms, comfy bed. Friendly staff. Would suggest for families or business travelers. Wish there was a pool. Nice mall down the street and pharmacy around corner. Felt very safe and visit again!

Thank Rwgaston
Response from Rosario B, Operations Division at Crowne Plaza Hotel de MexicoResponded 30 May 2015

Dear RWGaston, We hope you are very well. Thank you for choosing Crowne Plaza Hotel de Mexico for your recent stay and for sharing your opsitive comments. We hope to have the pleasure to welcome you back again soon. Best Regards, Rosario Bustamante Operations Division

Reviewed 27 May 2015

I was surprised whenI stayed las month at this hotel, being a Platinum IHG reward, I was expecting the treatment you usually get as member, but what I got was 30 min waiting to make checking, when finally i got my key, 2 out of...More

Thank Javier D
Response from Rosario B, Operations Division at Crowne Plaza Hotel de MexicoResponded 30 May 2015

Dear Javier D, We hope you are very well. Thank you for choosing Crowne Plaza Hotel de Mexico for your recent stay. We are commited with the satisfaction of all our guests, therefore we are very sorry that during your stay we did not meet...More

Reviewed 19 May 2015

I went for a 5 day stay while working in Mexico. Since the first step in their premises I felt well received. Staff really takes care of you and the location is fantastic, with a lot of great night destinations within walk distance.More

Thank Cristiano_Silverio
Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 25 May 2015

Dear Mr. Silverio, We hope you are very well. Thank you for staying at Crowne Plaza Hotel de Mexico WTC. We also want to thank you for taking a few minutes of your time to give us positive feedback from your recent stay. We hope...More

Reviewed 17 May 2015 via mobile

Very nice hotel. The location is perfect. The room is perfect anda they have one option of brazilian channel in the cable tv. Everything in the hotel is perfect but I would like to add two things. They should add cream cheese in breakfast and...More

Thank Carlos Rodrigo O
Response from Rosario B, Operations Division at Crowne Plaza Hotel de MexicoResponded 20 May 2015

Dear Carlos Rodriguo, We hope you are very well. Thank you for staying at Crowne Plaza Hotel de Mexico WTC and for taking the time to give us feedback from your recent stay. We have shared your comments with the F&B manager, you can be...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$110 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Mexico City
#37 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$110 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Mexico City
#37 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (158)
Room & Suite (154)
Dining (32)
Amenities (14)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 2 answers
Response from Alejandro A | Property representative |
Hello dear Alina, thank you for writing us. Yes we have, also we have assigned one floor for this preference. Please let us know all your questions.
1
Vote
Forrest S
26 December 2017|
AnswerShow all 4 answers
Response from Alejandro A | Property representative |
Hello dear Peter, thank you for writing us. Unfortunately we have not shuttle service but we can book a cab for you, we work with a cab agency since many year ago and they provide us an excellent service. You can arrange a... More
0
Votes
Audrey P
17 November 2017|
Answer
Response from ROD B | Reviewed this property |
I do not recall as I didn't need one. But I am sure you could get one sent to the room if necessary. The staff there were always very helpful
0
Votes
Room Tips
"Avoid this hotel"
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"I stayed at Floor #3 and it was very relax."
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"Mine was on first floor and was quiet enough. Maybe a high floor with a view"
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"Top rooms better"
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