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    Crowne Plaza Hotel de Mexico

    Calle Dakota # 95 | Col. Napoles, Mexico City 03810, Mexico
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    1/10/2017 2/10/2017
    Savings alert: 25% below average rate

    The price you found is 25% lower than this hotel's average rate of US$124/night.

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    Traveller (145)
    Room & Suite (135)
    Dining (36)
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    Overview
    • Excellent32%
    • Very good38%
    • Average18%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (581)
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    11 - 15 of 217 reviews

    Reviewed 27 June 2017 via mobile

    We visited this hotel in 2016, almost 12 months before our most recent visit. We had pleasant memories and therefore decided to stop by again. Although the outside appearance looked the same as the prior year, it took us very little time to understand we...More

    Thank Leonardo Sergio d
    Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 4 July 2017

    Dear Mr Leonardo, Thank you for taking the time to share your comments with us. I offer my sincere apologies for the general dissatisfaction of your stay as our staff and facilities did not meet your expectations. This is definitely not the image we would...More

    Reviewed 26 June 2017 via mobile

    We have been travelling to Mexico quite often last year. This is an ideal place to stay: great location with restaurants and shops, very friendly and helpful staff, nice hotel restaurant. There are some things though that could be improved: - very few towels for...More

    1  Thank Elena J
    Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 4 July 2017

    Dear Miss Elena, Thank you for bringing your concern to my attention and choosing to stay at our hotel. We also want to make you aware that our facilities are being remodeled to provide a great service to our guests. Thank you again for sharing...More

    Reviewed 22 June 2017 via mobile

    This is my second time in Toluca in the past 18 months and both visits i have had top notch service from the front desk to the wait staff at this hotel. Santos was my bartender/waiter both visits and a better host I've never had....More

    Thank jfranz36
    Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 23 June 2017

    Dear Franz, so happy to read that you enjoyed your stay with us. Thank you for selecting our hotel. We look forward to seeing you soon.

    Reviewed 29 May 2017 via mobile

    Comfy, hot shower, nice bed,. Only thing was no power outlet at desk...or one that I could find. Good coffee right out front and lots of good restaurants. Over the road from world trade centre. Felt very safe in the area.

    Thank Lesley B
    Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 5 June 2017

    Dear Lesley B, happy to read that you found our service, product and location convenient for your stay. Thank you again for sharing your experience. We look forward to seeing you soon.

    Reviewed 16 May 2017

    I didn't like the smell of the 2nd floor corridor and the smell of the bathroom. It was clean, but there was something that smell bad. the towels were grimacing. people in the restaurant, front desk and room service were very nice.More

    Thank Jessica P
    Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 19 May 2017

    Dear Miss Jessica, please accept my personal apology for being unable to provide you with the expected service and product. Our concern is especially focused on the uneven guest room cleaning level and has been shared with the appropriate department. Thank you again for sharing...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$108 - US$202 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Spa Hotel in Mexico City
    • #33 Luxury Hotel in Mexico City
    • #65 Business Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Cheap Tickets, Hotels.com, Priceline, Cancelon, Travelocity, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel de Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City
    • Also Known As
    • Crowne Plaza Mexico City ,
    • Crowne Plaza Hotel De Mexico Mexico City
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    Traveller (145)
    Room & Suite (135)
    Dining (36)
    Hotel & Grounds (175)
    Bathroom (13)
    Business Centre & Event Rooms (7)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    Jessica S
    9 April 2017|
    AnswerShow all 5 answers
    Response from Calos S | Property representative |
    Dear Miss Jessica. We don´t have balcony rooms
    0
    Votes
    Google Translation
    Room Tips
    "I stayed at Floor #3 and it was very relax."
    Read review
    "Mine was on first floor and was quiet enough. Maybe a high floor with a view"
    Read review
    "Top rooms better"
    Read review
    "Backside of hotel likely quieter"
    Read review
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