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Hotel Downtown Mexico

Booking.comUS$167*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Downtown Mexico
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222 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Auckland Region, New Zealand
Reviewed 2 weeks ago via mobile

I have stayed at many hotels across the world and Hotel Downtown has been the worst hotel experience that I have ever had. While the location is excellent and the old building beautiful the quality of sleep was terrible. As mentioned by other quests there is a lack of lighting in the rooms and around the hotel which makes day...

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Helpful?
Thank SandyWestcoast
Brasilia, DF
Reviewed 4 weeks ago

Lotacion is perfect. The city centre is wakable till late night , so you can enjoy all the highlights easily. Clean, nice and helpful staff. Confortable bed.( I stayed a couple of nights) in a shared dorm. Ok american breakfast, although I would prefer something local. Pleasant stay, I would definetly stay there again and highly recommended it. The only...

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Helpful?
Thank Carla C
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Dear Carla, Thank you so much for choosing DOWNTOWON México, it was a pleasure have you at the hotel and glad to know that you received a good service. And about the shower we wil take care of that asap to avoid future inconviniences. Best Regards

Venice
Reviewed 9 April 2017

I spent a couple of nights with my husband at the Downtown hotel, and the experience was overall positive. the location is great, the concept behind it fantastic, the staff kind and helpful. the internal courtyard with shops run by local artisans a great idea, as well as the restaurant downstairs and all the small light hanging from the enormous...

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Helpful?
Thank marikendo
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Thank you for sharing your valuable comments regarding your recent stay. We appreciate your preference at DOWNTOWN MEXICO and look forward to welcome you again for a new great experience. Best Regards

New York City, New York
Reviewed 31 March 2017

Yes, there are areas of the hotel that are treacherously dark for us retirees, but I got used to it fairly quickly. And I had one of the rooms with no windows, although there was an inset in the door that could be opened and, when asked, the staff was happy to bring up another lamp. I found the room...

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Helpful?
Thank damselfish212
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Thank you so much for choosing DOWNTOWON México, it was a pleasure have you at the hotel and glad to know that you received a good service. And about the towles and robes we wil take care of that asap to avoid future inconviniences. Kind regards

St. Maarten-St. Martin
Reviewed 25 March 2017 via mobile

If you are looking for a hotel in a great location within walking distance to many sites, this hotel will work well for you. HOWEVER, the entire hotel including hallways, elevator and rooms are so poorly lit, as to make it almost dangerous. Others have commented on this, but the comments seem to minimize the degree of discomfort .The hotel...

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Helpful?
Thank Ejbressler
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Dear Regina, Thank you for taking the time to share your comments. The feedback we receive from our guests is very important, as it helps us continue to improve the experiences we provide. We would like to let you know thar we are working in a project to improve the lighting in the romos. Hope to see you son in...

Shanghai, China
Reviewed 23 March 2017 via mobile

Good breakfast! Nice installation for bathrooms and bedrooms! Very safe and very close to the Zocalo! It also has a terrace with a bar where people can go and chill! One of the best hostels I've been!

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Helpful?
Thank Karen G
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Dear Karen: Thank you for choosing DOWNTOWN BEDS, we are happy to know that you enjoyed the hostel, please let me know whenever you have the chance to return. Best Regards

Seattle, Washington
Reviewed 9 March 2017

The hotel has a wonderful modern style. In our room the ceilings were about 20 feet high. The rooms are ultra modern with lights that you only need touch to light up. The only drawbacks were the lack of light in the space, both using lighting and natural light. Great food, both on the second level morning breakfast and the...

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Helpful?
Thank Paul M
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Dear Paul: Thank you for sharing your valuable comments regarding your recent stay. We appreciate your preference at DOWNTOWN MEXICO and look forward to welcome you again for a new great experience Best Regards

baltmore, md
Reviewed 6 March 2017

The Downtown is in a wonderful neighborhood--the Centro. It's close to markets, restaurants, bars and museums. The hotel itself has 17 rooms and suites and shares it's quarters with two excellent (non-affiliated) restaurants and a variety of shops. It does have a lovely space for breakfast on the same floor as the rooms, and that is part of the hotel....

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Helpful?
Thank lsnyder813
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Thank you for sharing your valuable comments regarding your recent stay. We appreciate your preference at DOWNTOWN MEXICO and look forward to welcome you again for a new great experience. And make sure that we will check the mattresses in the romos to make them more comfortable. Best Regards

Conifer, Co, Usa
Reviewed 2 March 2017

The old historic building is lovely, the rooms are clean and nicely decorated, and the rooftop bar is beautiful. Lots of potential of potential to be perfect, but it's not. There is no hotel lobby. You have to walk through a restaurant and shopping area that are not associated with the hotel to get to the cubbyhole front desk in...

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Helpful?
Thank Janice O
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Dear Janice, Thank you so much for choosing DOWNTOWN Mexico, it was a pleasure to have you in the hotel, about your comments we are sorry that the hotel did not meet your expectations, I assure you that we will take them into account to avoid future inconveniences. Kind Regards

Reviewed 25 February 2017 via mobile

The worst experience I've ever had. My wife was robbed at the entrance to the hotel and for two hours I have been trying to get somebody to help but absolutely not one person in the hotel is willing to help even a little bit. There is a gross lack of respect by the entire staff including the managers (all...

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Helpful?
2Thank daniel r
IVAN C, Director General at Hotel Downtown Mexico, responded to this review

Good afternoon, We are very sorry for the situation you experienced at the entrance of Downtown Shops, as our security manager mentioned this are is totally apart from the hotel, for this reason we could not provide you more information, but please feel free to contact me if there is something else we can do for you. Best Regards

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11/06/2017 12/06/2017
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Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Room Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Downtown Mexico

Address: Isabel la Catolica 30, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: €142 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Downtown Mexico 3*
Number of rooms: 17
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Also Known As:
Hotel Downtown Mexico Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Downtown Mexico staff and other travellers.
7 questions
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Mill Bay, Canada
over a year ago
Mill Bay, Canada
over a year ago

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Questions? Get answers from Hotel Downtown Mexico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard rooms are quiet, but have no windows. I was told that rooms with windows face the street and can be very noisy.”
damselfish212, 31 Mar 2017 | Read review
“Rooms were nice on the top floor.”
Z5148QMpaulm, 9 Mar 2017 | Read review
“Stay in one of the suites if you want light since they are the only rooms that open onto the street.”
lsnyder813, 6 Mar 2017 | Read review
“As far as we could tell, there are no rooms with windows and no rooms where you can escape the noise.”
janiceo898, 2 Mar 2017 | Read review
“Ask for rooms with windows.”
gerriebu, 31 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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