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InterContinental Presidente Santa Fe

365 reviews
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Traveller (154)
Room & Suite (270)
Dining (76)
Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“kingfish”(4 reviews)
“double upgrade”(2 reviews)
“largest mall”(2 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)Write a Review
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Traveller rating
76
38
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76
38
12
6
1
Show reviews that mention
All reviewskingfishdouble upgradelargest mallbreakfast arealarge tvhuevos rancherosfront desk and conciergedoing businessmaid servicehigh floorgreat view of the citycoffee makermini bargreat showerlatin americaearly checkrooms are spacious
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31 - 35 of 133 reviews
Reviewed 22 August 2016

I stayed here during a cold period in Mexico City and found it surprising the rooms in this property do not have heating. My room was very large and facing downslope towards the center of Mexico City, with a separate study/kitchenette area facing a huge...More

Thank SAmTrax
Response from Sandra M, Director de Recepción at InterContinental Presidente Santa FeResponded 29 December 2016

Dear SAmTrax Thank you very much for choosing us to stay with us and for sharing your review with the Trip Advisot family. Our passion is to serve you, we hope to welcome you back soon. Sandra Muesser Front Desk Manager

Reviewed 1 August 2016

This is the second time I stay at this hotel; this time round I stayed for 5 nights. Location is great for Santa Fe and Interlomas. However, if you are doing business in Mexico City itself, it is quite a trek down, as the traffic...More

Thank Paisa_on_the_go
Response from Sandra M, Guest Relations Manager at InterContinental Presidente Santa FeResponded 8 August 2016

Dear Paisa_on_the_go: Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We are walking...More

Reviewed 29 June 2016

Reception and concierge very helpful to assist on our daily needs and external activities. Rooms are very spacious, provide a decent view of the city and furniture is good. Downside is breakfast, located in a small area and with just few options.More

Thank Emerson S
Response from Sandra M, Director de Recepción at InterContinental Presidente Santa FeResponded 2 July 2016

Dear Emerson S, Thank you very much for sharing your beautiful review, you know that it is always a pleasure to welcome you as you are part of the Presidente InterContinental Santa Fe family. Please be sure I will share your comments with my colleagues....More

Reviewed 28 June 2016 via mobile

Except for the breakfast this is a great hotel if you are on business. I asked for some huevos rancheros and it took 15 minutes because the kitchen is shared with other restaurant. Location is excellent walking distance to many restaurants and Santafe mall which...More

Thank Denis A
Response from Sandra M, Director de Relaciones con Clientes at InterContinental Presidente Santa FeResponded 25 July 2016

Dear Denis A, On behalf of all the staff form the Hotel Presidente InterContinental Santa Fe I thank you for sharing your review with the TripAdvisor family. It was a pleasure to welcome you for your recent stay at Mexico City. We appreciate the feedback...More

Reviewed 6 June 2016

The hotel is a standard InterConti in a quite save area and a good hotel. The rooms are nice and clean but need some renovation. The breakfast is rich but interrupted by a noisy TV. The service is friendly and good. The rooms are noisy...More

Thank DWGermany
Response from IHGService, Guest Relations Manager at InterContinental Presidente Santa FeResponded 30 June 2016

Dear DWGermany, Thank you for taking the time to write this review for our hotel. We are grateful for your very kind review regarding our rooms nice and clean and found our to be good and friendly. On the other hand, please accept our sincere...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$108 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Mexico City
#13 Business Hotel in Mexico City
#30 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$108 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Mexico City
#13 Business Hotel in Mexico City
#30 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (154)
Room & Suite (270)
Dining (76)
Pool & Beach (4)
Amenities (43)
Business Centre & Event Rooms (7)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
Ask a question
Nutan B
31 July 2016|
AnswerShow all 2 answers
Response from Sandra M | Property representative |
Good afternoon Nutan B: We have different types of rooms, if you reserve superior or deluxe you can buy an upgrade so you can include breakfast and also we have de Club Rooms that are the category of rooms that we have with... More
0
Votes
Landry S
13 December 2015|
AnswerShow all 2 answers
Response from Sandra M | Property representative |
Dear Landry S, We can help you to organize a pick up Service at the email mexhb_concierge@grupopresidente. com Thank you very much, Sandra Muesser Guest Service sandra_muesser@grupopresidente. com
0
Votes
Google Translation
meliss_10
17 July 2015|
Answer
Response from Sandra M | Property representative |
Dear meliss_10, Thank you for your answer and for considering us as your hosts for your next visit to Mexico City. We do have cribs, please do not hesitate to contact us so we can prepare your stay. Best regards, Sandra... More
0
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123
Room Tips
"enjoy room service , is delicious"
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"If you want a bath you need to book a double bed room!"
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"higher floors better view and less noice from the city"
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"best views, quite, modern,"
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