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Novotel Mexico Santa Fe

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Novotel Mexico Santa Fe
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209 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Mexico Santa Fe
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Showing 73: English reviews
Reviewed 25 January 2014

Novotels everywhere in the world keep a Sweeedish simple practical look. Here you hace the added Latin American friendly service. Rooms are spacy, super clean, bathrooms comfortable though towels could do with some upgrading and extra plush. Breakfast is varied from a basic continental, an american offer of cereal, eggs and fruit to their buffet with a variety of Mexican...

Thank Patricia V
Bengaluru, India
Reviewed 22 December 2013 via mobile

I stayed in this hotel for 2 weeks. Hotel staff are very friendly and helpful. Breakfast spread is not so great for a vegetarian. Rooms are very neat and clean. Laundry charges are slightly on higher side, but very prompt on their services Good hotel to stay

Thank Sharad_M_R
Reviewed 1 December 2013

The hotel is about 5 years old, it has a fabulous location in a very cosmopolitan area close to fancy and fun restaurant and malls. It is not a luxury property, but is clean and reasonably comfortable for a short business trip, although I could hear everything that happened in the next room, their bathroom visits, snoring, small talk....unacceptable. The...

Thank salomon v
Westchester Co., NY
Reviewed 20 October 2013

There was no desk and chair for work, and the odd design of the sofa/settee made it quite uncomfortable to sit upright to work on a laptop. I stayed 3 nights and on the 2nd day switched on the TV and found it was not working. It had not been repaired/replaced until my departure. On the positive side, the room...

Reviewed 17 October 2013

The Novotel is located in Santa Fe, the buiness district. The hotel is of good quality, according to the standard of the Novotel chain, that is not the best, but on the other hand has a price absolutely adequate. My room was clean. The staff friendly and qualified . The WiFi line is excellent, very fast and always on. The...

2Thank Marco P
Reviewed 3 September 2013 via mobile

Good location, great breakfast buffet, quite ok pool, clean rooms, friendly staff, wi-fi could be better. One of the best hotels I stayed in the area and a good choice considering all you need when you travel.

Thank onika
New Delhi, India
Reviewed 3 September 2013

Very good middle Class and modern Novotel in Mexico City! It was our first time in that Hotel (recommeded by some of our Friends) and during this Trip, we did spend there 2 Nights. all was fully ok and we did liked this Hotel and especially their friendly Employees there. Breakfast Service was also fully ok, with good Choices of...

Thank highflyers2323
Ribeirao Pires
Reviewed 26 July 2013

Hotel lobby is nice, employees are very careful and open, room is comfortable and very clean. Breakfast is basic, not much options. Gym has equipments for aerobics and strenght training. Nice pool. Supermarket and small mall across the street. I recommend for business travel, perfect option for this kind of trip.

Thank dcastelucci
New York City, New York
Reviewed 12 July 2013

The Hotel Novotel is located in a quiet area of the Santa Fe business district. The hotel is a well-run, European style hotel. The staff is well trained, courteous and helpful. Rooms are spacious, adequately appointed and comfortable. The morning breakfast is well done and tasty. This hotel is recommended for anyone who needs to pay a business visit to...

Thank Lance B
Lexington, Kentucky
Reviewed 12 January 2013

This is one of a few hotels in the area of Santa Fe. Very nice area, but really just the corporate offices, some other hotels, the university campus, etc. But there isn't much to do here as a tourist, so only consider this hotel if you are travellng on business for the local area. Stay more in the center of...

1Thank Palooka32
Accor_Mexico, Director of Sales at Novotel Mexico Santa Fe, responded to this review

Dear Guest, we really appreciate your feedback, If we would not have this kind of comments there would be no way to improve our services and opportunity areas. I hope we can have the opportunity to welcome you back in Novotel and your experience will be better. Thanks again!

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
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  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The 4-star Novotel México Santa Fe hotel is situated in the heart of the exclusive residential and commercial area of Mexico City. It is just 10 mins from the Expo Bancomer convention center, 30 mins from Toluca airport and close to entertainment such as the Santa Fe shopping center, parks and restaurants. Ideal for business trips or family vacations, it has 148 modern, comfortable rooms, a restaurant, bar, outdoor pool, fitness center, 6 meeting rooms and free connection to the Internet. ... more   less 

Additional Information about Novotel Mexico Santa Fe

Address: Antonio Dovali Jaime 75 | Col Centro de Ciudad, Mexico City 01210, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: €63 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Mexico Santa Fe 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico City
Accor Mexico City
Mexico City Novotel
Novotel Mexico Santa Fe Mexico City
Hotel Style:
#43 Luxury Hotel in Mexico City
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Questions & Answers

Questions? Get answers from Novotel Mexico Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No special recommendation----just don't stay there !!!”
 of 5 bubbles Jenaro45, 14 Sep 2016 | Read review
“We had a dog, that was welcomed, paid a small fee, and have the rooms in a low floor.”
 of 5 bubbles Marciacbm, 15 Dec 2015 | Read review
“Make sure you get a room at the front of the hotel, otherwise you are facing the JW Marriott, behind.”
 of 5 bubbles colbox, 21 Nov 2015 | Read review
“Rooms above 4th floor have better views”
 of 5 bubbles 764taos, 3 Mar 2015 | Read review
“Shower corner (no bath) gave somewhat wet floor around the washingtable.”
 of 5 bubbles joepk126, 28 Oct 2014 | Read review
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