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Hotel Polanco

Traveller (24)
Room & Suite (23)
Traveller (24)
Room & Suite (23)
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About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Public Wifi
Laundry Service
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Classic
HOTEL CLASS
Location
Full view
Neighbourhood
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
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Reviews (113)
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48 results
Traveller rating
2
10
17
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8
Traveller type
Time of year
LanguageEnglish
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1 - 5 of 48 reviews
Reviewed 4 weeks ago

Me and some colleagues stayed for a few days in this hotel. I believe that for more than 30 years traveling I have never seen such poorly trained front desk service. The feeling is that the presence of the guests there is bothering the front...More

Date of stay: November 2018
Thank Fredthetraveler
Reviewed 21 October 2018 via mobile

Stayed in the Hotel Polanco nearly two weeks. First room had nearly no WiFi and the bathroom seemed to be an afterthought as there was a toilet behind one door and shower another. Never seen anything like it. Second room the bathroom I had to...More

Date of stay: October 2018
Thank JohnMarkKucera
Reviewed 10 June 2018 via mobile

Employees are unfriendly and treat you as a piece of trash. The bell man insulted me because i did not have change to tip him. Location is very good as well as the air conditioning. Room view. ???!? Im not the obly one conplaining about...More

Date of stay: June 2018
1  Thank Alberto F
Reviewed 4 December 2017 via mobile

Do not expect anything special from this place . Good location and stop counting . Nobody will help you with your luggage as you arrive and the human reception is pretty cold . There are two managers at different schedules who are know-it-all and if...More

Date of stay: December 2017
1  Thank Ambassador672412
Reviewed 9 November 2017

The room I got was ok, but nothing out of the extraordinary. WIFI was not very good. Definitely, their reception staff is the worst I have ever seen working in a hotel, it seems they hate people. They have no breakfast, they charged me to...More

Date of stay: November 2017
2  Thank carlorg
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Questions & Answers
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Room Tips
"Avoid rooms facing interior"
Fredthetraveler
4 weeks ago
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"i stayed in the corner room on the 5th floor, it was ok"
carlorg
9 Nov 2017
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"Look another option"
U1248OPdanilom
11 Aug 2017
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"Keep looking for another hotel"
leonardot291
27 May 2017
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PRICE RANGE
US$69 - US$93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
polanco hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityPolanco
NUMBER OF ROOMS
339
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