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Hotel Polanco

Traveller (24)
Room & Suite (23)


Property amenities
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Good to know


Full view
12Room tips
Traveller rating
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  • 24
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Popular mentions
Me and some colleagues stayed for a few days in this hotel. I believe that for more than 30 years traveling I have never seen such poorly trained front desk service. The feeling is that the presence of the guests there is bothering the front desk staff. All my co-workers had
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Stayed in the Hotel Polanco nearly two weeks. First room had nearly no WiFi and the bathroom seemed to be an afterthought as there was a toilet behind one door and shower another. Never seen anything like it. Second room the bathroom I had to step up one step to get to which
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Employees are unfriendly and treat you as a piece of trash. The bell man insulted me because i did not have change to tip him. Location is very good as well as the air conditioning. Room view. ???!? Im not the obly one conplaining about the service. Read other reviews
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Do not expect anything special from this place . Good location and stop counting . Nobody will help you with your luggage as you arrive and the human reception is pretty cold . There are two managers at different schedules who are know-it-all and if they don't correct you they
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The room I got was ok, but nothing out of the extraordinary. WIFI was not very good. Definitely, their reception staff is the worst I have ever seen working in a hotel, it seems they hate people. They have no breakfast, they charged me to store my luggage for one night, even
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Album Categories
All photosTravellerRoom & Suite
spacious bedroom
Room view 2
Room view
Te prestan plancha para ropa?
El hotel cuenta con servicio de estacionamiento?
Yo no lo he usado, pero según el recepcionista sí existe. Lo mejor es llamar al hotel para garantizar que lo tenga.
0 votes
La remodelación debe haber sido reciente, pues hace unos pocos años no estaba así. El año de inauguración del hotel no lo sé. Pero es más o menos antiguo. Yo me hospedé ahí la primera vez en 1989
0 votes
l'hotel è provvisto di Wi-Fi?
"Avoid rooms facing interior"
"i stayed in the corner room on the 5th floor, it was ok"
"Look another option"
"Keep looking for another hotel"
"Some rooms are bigger than others, specify if you need a big room. Mine was very small but cozy and good enough for me."
US$76 - US$103 (Based on Average Rates for a Standard Room)
polanco hotel mexico city
MexicoCentral Mexico and Gulf CoastMexico CityMiguel HidalgoPolanco
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