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All reviewspino suarezrecently remodeled roomscomfortable king size bedgreat locationshort walkmetro stationtourist sitesopen the windowhot waterfacing the streetbellas arteshistorical centerroom servicebedscentrocitypolice
The best thing about this hotel is its location. It is also very clean and the rooms are spacious. Do not expect greta deal of knowledge from the concierge (I got a lot of wrong information) but you certainly cannot beat the service for the...More
We booked with this hotel two months in advance and they cancelled the reservation at our arrival at the airport in Mexico city. All of a sudden we had no place to stay in a city we did not know. We tried to call the...More
Response from Hotel Castropol C, Guest Relations Manager at Hotel CastropolResponded 2 weeks ago
Hello, we understand you are mad with us, and you decided to write this review, I am really sorry how things turn out to be. Your credit card was not accepted and we where told by our bank we needed to retain your card, also...More
The hotel for the price what I booked was surprisingly good, the location is downtown, few steps from the Zocalo, 15 minutos from the airport in a regular traffic, the hotel has no air conditioner but the weather in Mexico is nice, you don't really...More
Response from Hotel Castropol C, Guest Relations Manager at Hotel CastropolResponded 3 weeks ago
Thank you very much for staying with us, we are glad you had a nice time at Hotel Castropol and found our location useful. Thank yo for you kind comments, María.
Loved the location and the price. They made us pay the 3 nights in full while checking in which I have never had to do before. Not sure why, as they had my credit card information on file. The person at the desk was not...More
Thank Janice W
Response from Hotel Castropol C, Guest Relations Manager at Hotel CastropolResponded 5 April 2018
Dear guest thank you for visiting us, we are sorry you did not like our service, we will take your comments into consideration. Regards,María.
I was 7 nights at the hotel, service is very good except for the cashier at the restaurant in the morning. I asked him for change, and he gave me less of what it was, I told him, and he laughed at my face..... Didn't...More
Response from Hotel Castropol C, Guest Relations Manager at Hotel CastropolResponded 26 March 2018
Thank you very much for staying with us, we are glad your overall experience was all good, I am really sorry about the incident with pur cashier, it will not go unnoticed. Regards, María.
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any
vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Response from Hotel Castropol C | Property representative |
It really depends, Foro Sol is close to the hotel, on a normal day it should not take more than 25 minutes, however on a concert day it may take up to 40 minutes to arrive because of traffic. You can also take the... More
It really depends, Foro Sol is close to the hotel, on a normal day it should not take more than 25 minutes, however on a concert day it may take up to 40 minutes to arrive because of traffic. You can also take the metro, and that is a 20 minute trip.