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Casa Roa"

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153 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Breda, The Netherlands
Reviewed 27 October 2016

We share the 'nightmare' experience of Furknap concerning the new management of Casa Roa. We had planned a 2 months stay in this B&B. 24 hours before our arrival from Europe our stay has been cancelled from Isabel Martinez Diaz, the owner without warning. We tried to discuss with her but she told us that her decision was final. This...

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Helpful?
Thank Frank C
casaroa, Owner at Casa Roa", responded to this review

Facts Casa Roa has a Certificate of Excelence form Trip Advisor for 5 years in a row. Casa Roa is on the Bed & Breakfast List of the 10 Best B&B International Award. We have 142 reviews of Excellence, in all languages, earned by the best hospitality. 4 Terrible reviews from people like you,that have never even stayed with us....

Jaco, Costa Rica
Reviewed 27 August 2016

We stayed at Casa Roa for several months from January 2016. We had few problems except occasional unexplained hostility from Sofia, the manager. After she rage-quit but then refused to leave after we found a friend who would be willing to take over her duties, things turned sour. After we had a brief conflict with a hospital they recommended, Casa...

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1Thank Furuknap
casaroa, Owner at Casa Roa", responded to this review

Mr Furuknap The facts are we have 132 reviews of excellence 5 of very good 4 of terrible of which 2 are from you and your wife. For 5 years in a row,since we open,we have won the Certificate of Excellence of Trip Advisor, plus the Bed and Breakfast International Award of the 10 Best bed and break fast World...

Novi, Michigan
Reviewed 10 July 2016

Im almost at a lost for words on how great Sophia and Casa Roa was!! But that wouldnt make for a good review lol. Casa Roa is located in a warm felt safe community. The room was more than spacious with a bed thats so comfortable? You could sleep your day away if your not careful. Sophia blessed us with...

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Helpful?
Thank Desmon P
Susan K, Owner at Casa Roa", responded to this review

Thank you for your great feedback, we care for our guests and enjoy having you here at your home away from home in Mexico City. We think a good bed is a priority to have a good night sleep when you are traveling so you can enjoy the rest of your trip. Sofia was happy to share her healthy gourmet...

Bremen, Germany
Reviewed 7 July 2016

Casa Roa is situated in a quiet region of the town. You will find the house easily by the big "8" overlooking the main-door. In our room we have had a big double-sice bed, on wich we could sleep perfectly. The big windows give you a nice look into the morning sun. Everything was clean. Sofia - the owner -...

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Helpful?
1Thank Wolfgang R
casaroa, Owner at Casa Roa", responded to this review

We are happy you enjoy the peace and confort of Casa Roa, it was our pleasure to brake home made bread with you. You visit was abreast pleasure, come back again any time ! Sofia, Isabel and Team Casa Roa

Reviewed 4 July 2016

I came from the UK on holiday to Mexico with my friends, and Isabel and Sofia who run Casa Roa really made my trip warm, friendly and inviting, it felt like staying with extended family! They were wonderful. The service was great, i was always attended to - whatever i needed - and was given great advice on what sights...

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2Thank Morgan T
casaroa, Propietario at Casa Roa", responded to this review

Dear Friend. We are looking forward to your visit next summer,it was a great pleasure to have you as a guest. Your feedback is the reason we strive to keep Casa Roa, fresh, friendly and modern. Thank you for your kind words, you are better than family to us. We love to listen of your experience in Mexico City, and...

Detroit
Reviewed 4 July 2016

Sofia is very knowledge about her city and people in general. The bed is soft and the place is clean. The fruit is great and the coffee is delicious. I recommend this place for anyone who wants to feel at home outside of where they live.

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Helpful?
1Thank rhyan_robinson
casaroa, Owner at Casa Roa", responded to this review

Thank you for your nice words ,is our pleasure to be you hosts in your adventure at México City, At Casa Roa we aim to be a relaxing, comfortable and neat place, so you will come back soon to visit....an have a delicious cup of coffee again. You are always Welcomed!

Cologne, Germany
Reviewed 29 June 2016

Even though we only spent one night at Sofia's place she made us feel welcome the second we arrived. The B&B is very stylish and provides everything you need. We could even use the kitchen. Sofia was very helpful, open minded and friendly. She wouldn't rest until we had all we needed. I would come back anytime and highly recommend...

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Thank chrissip184
casaroa, Propietario at Casa Roa", responded to this review

Thank you for your visit! We are very glad that in the brief time you stayed with us,we make you feel at home,and you enjoy all the confort that Casa Roa loves to offer. Sofia is a great host and understands the needs of travelers, she will be very happy to hear, you felt so welcomed . Come again any...

Oakley, Utah
Reviewed 16 June 2016

I was very impressed with Casa Roa. It has all the charm of a house with all the amenities of a hotel. My room was clean and comfortable with a full, spacious closet, a clean, well-maintained bathroom, a comfortable bed, wi-fi and TV. Sofia who runs Casa Roa, was kind, friendly, helpful and attentive to my every need. I had...

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Helpful?
1Thank mkwildatheart
casaroa, Owner at Casa Roa", responded to this review

Thank you very much for your kínd words, and taking the time to give us feedback about your stay at Casa Roa. You made our job a pleasure, your satisfaction is our priority, if we achieved that we are very pleased. Your comments help us to keep up giving the best of us! You are very welcomed any time to...

Pittsburgh, Pennsylvania
Reviewed 13 May 2016

My parents, sister, brother-in-law and yours truly were guest at Casa Roa through a friend's recommendation. We owe him! Sofia, our hostess, stayed up late (ah, delayed arrival plans) to welcome us, show us our rooms, and then was up early to accompany us to breakfast (which was included). Our rooms were modern and ample - much larger than in...

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3Thank Cathy_Civy
casaroa, Owner at Casa Roa", responded to this review

Dear Family, thank you very much for your kínd words and comments. We are very pleased to share our knowledge of Mexico City, so you can enjoy it to the maximum. Having breakfast with a beautiful family like yours is our pleasure! We love the garden and try to keep it up for your enjoyment, not always we have guests...

Canada
Reviewed 26 February 2016

We decided to do a stop in Mexico City. We found this place, and definetly we'll be back. The kindness of Sofia, the owner 's daughter, its an added value that we received. The place it's very safe, clean, and full of light.. Every guestfell like to be in home. Thanks Casa Roa, see you soon.

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Helpful?
2Thank edwingc424
casaroa, Owner at Casa Roa", responded to this review

Dear Friends. Even for a brief time we are happy to be your place to go in Mexico City,we aim to be the best service for you, your comments help us to keep striving for that goal. Hospitality is a pleasure, when we have guests like you. Thank you very much for talking the time to make this review. Come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Casa Roa...su Casa in Mexico City;*A Great Night Sleep*Generous Mexican Breakfast.*Modern, Sparkling, and Comfy Rooms.*Free WiFi*Free Parking*Free Phone Calls to All Mexico and US.*24/7 Security, Quiet Residencial Area."We are here to be of service...so you can feel at Home" ... more   less 

Additional Information about Casa Roa"

Address: Calle Fernando Gonzalez Roa # 8, Mexico City 53100, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €61 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Roa" 3*
Number of rooms: 5
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Also Known As:
Casa Roa" Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Casa Roa" staff and other travellers.
2 questions
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Questions? Get answers from Casa Roa" staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There should be at least one or two coat hooks an the wall”
 of 5 bubbles wolfgangr296, 7 Jul 2016 | Read review
“The garden suite has the best views”
 of 5 bubbles 858morgant, 4 Jul 2016 | Read review
“All rooms have their own bathroom but the one in the lower level is the most ample!”
  • My incredible ample, artistic and spotlessly clean bathroom!
  • The room in the lower level where I stayed. It has two full beds.
  • A view of the green friends along the hallway
 of 5 bubbles Cathy_Civy, 13 May 2016 | Read review
“check out their webpage which has different views of the place :)”
 of 5 bubbles victoriabI6504IC, 18 Feb 2016 | Read review
“The rooms on the upper floor in my opinon give you a better view and more light”
 of 5 bubbles josephd419, 23 Jul 2014 | Read review
5 of 5
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