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Grand Fiesta Americana Chapultepec

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690 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Netherfield
Reviewed 8 August 2013

Nice hotel. Very good staff. Bar was small and lonely, but the business centre on the 16th floor has fantastic views. A surprisingly green and verdant city. The room I had was huge and very comfortable. The bed great. Certainly worth the upgrade option to the better room, breakfast and wifi

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Helpful?
Thank Alan S
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Stockholm, Sweden
Reviewed 1 August 2013

The first impression that you get from the hotel is not that impressive. The entrance is situated in a corner of two streets. One of the street is very busy. On the other side of that street you will find the Chapultepec forest. I have no idea how safe it is to visit this forest (but it looks nice from...

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Thank stefanh207
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Whistler, Canada
Reviewed 9 June 2013 via mobile

I spent four nights at this hotel and I can only rave about my stay. From the moment you check in you are greeted by friendly and courteous staff, nothing over the top. The room was amazing and clean, with every amenity in place. A few minutes after arrival, a bell boy came with a complimentary bottle of wine and...

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Thank Pablo_Contreras_R
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Rio de Janeiro, RJ
Reviewed 7 June 2013

I admit, I did judge the Hotel as soon as I arrived. When I walked in, I kept looking around and found myself in a rather small reception entrance, and thought: "Oh boy this is soooo very different from Hyatt where I stayed last". I was greeted by a very nice staff, and as I walked in the elevator and...

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Thank Adriana R
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Los Angeles, California
Reviewed 3 June 2013

I was fortunate enough to stay at the Fiesta Americana in Mexico City on a recent business trip. While the conference was located down the street at the Camino Real hotel (it was sold out) I was recommended to stay at this hotel. I was quite pleased with the location and when I opened my door I was pleasantly surprised...

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1Thank JayGoldman
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
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Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Coconut Creek, Florida
Reviewed 1 June 2013 via mobile

First time in this place and I liked it. Excellent service From doorman to bellboy to reception desk room service etc Nice breakfast buffet and overall a god experience. Near by many restaurants and places to walk etc

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1Thank Alex B
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Del Mar, California
Reviewed 28 May 2013

We were surprised when they upgraded our room to a view of Chapultepec Park and the Castle. The room was comfortable. The VIP lounge around the corner was great for breakfast or appetizers before dinner. The hotel got us a driver to take us to see the pyramids. It was better for us being able to see as much as...

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Thank Nancy H
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

San Antonio, Texas
Reviewed 10 May 2013

The hotel is small and is in good condition. The Staff is friendly and good attitude. Polanco is an area that is very well located, if there is no traffic for about 20 minutes by taxi from the international airport. The hotel has easy access. The restaurant is not visually beautiful but the food is good and reasonably priced. The...

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Thank agustin e
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Pound Ridge, New York
Reviewed 8 April 2013

My husband, daughter and I enjoyed our four night stay at the Fiesta Americana Grand Chapultepec. We very much enjoyed our quick and easy access to various museums in the area. The room was comfortable, large, well-appointed (although my 6'2" husband found the bed a bit short for his stature) and had a spectacular view of Chapultepec Park and much...

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Thank luna24
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

North Eastham, Massachusetts
Reviewed 20 March 2013

Just returned from a week in Mexico and two days in this hotel. There was a reservation mix-up upon check-in and it took a VERY long time to get it straightened out. We waited in the lobby for quite a long time, then left and visited a museum and were subjected to another LONG check-in before our rooms were ready....

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1Thank WorldTravel1962
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity. If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbo, where an innovative ambiance combines with an exquisite range of contemporary international cuisine. To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail. Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa. ... more   less 

Additional Information about Grand Fiesta Americana Chapultepec

Address: Avenida Calzada General Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €121 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Fiesta Americana Chapultepec 4.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Grand Fiesta Americana Chapultepec Mexico City
Hotel Style:
#6 Green Hotel in Mexico City
#9 Spa Hotel in Mexico City
#15 Luxury Hotel in Mexico City
#16 Romantic Hotel in Mexico City
#25 Business Hotel in Mexico City
#29 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Fiesta Americana Chapultepec staff and other travellers.
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Sutton Coldfield, United Kingdom
over a year ago

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Questions? Get answers from Grand Fiesta Americana Chapultepec staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“with a view to the "castillo de chapultepec"”
 of 5 bubbles silpro, 1 Nov 2016 | Read review
“lots of traffic on all sides. get higher to lose some sound.”
 of 5 bubbles geomos, 28 Sep 2016 | Read review
“View of the castle offers a welcome reprieve from the cityscape”
  • Chair and ottoman comfortable seating option
  • Looking the other direction view is not as relaxing
  • Castle view provides a visual respite from cityscape
  • A bit gaudy but a welcome departure from hotel monotony
  • Enough space between bed and television to park a SUV
  • Barren white walls could use an infusion of (a) color
 of 5 bubbles scl44, 17 Jun 2016 | Read review
“Rooms looking at Chapultepec park are more expensive but the ones looking to the street on the back are quieter.”
 of 5 bubbles AJABALO, 22 Apr 2016 | Read review
“Executive floor, request view to the Castle”
 of 5 bubbles MiguelOtero, 12 Apr 2016 | Read review
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