We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Fiesta Americana Chapultepec

Show Prices
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Fiesta Americana Chapultepec
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

754 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 218: English reviews
Start your review of Grand Fiesta Americana Chapultepec
 Click to rate
Coral Springs, Florida
Reviewed 2 weeks ago via mobile

In my last trip to Mexico City, I stayed at Fiesta Americana Grand Chapultepec... everything was first class with an impressive personalized attention from your arrival at the from desk to all the meals on the Executive Lounge... special mention to Omar (Front Desk) and Berenice and Patricia on the Executive Lounge... I think this will be my place to...

 Report
Helpful?
Thank Jon_Elorriaga
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Thank you for your comments, it will be our pleasure to serve you once again. We hope you return soon. Best Regards

Miami, United States
Reviewed 2 weeks ago

Centrally located, clean and safe. I stayed at the Gran Fiesta Americana Chapultepec for 3 nights in early March 2017 for a business conference. I enjoyed my stay and the room was very comfortable. If I had only one thing to say is that I ran out of plugs to connect all my devices for charging where they were easily...

 Report
Helpful?
Thank 571bernardod
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear guest Many thanks for your nice comments. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec. Best regards

Chicago, Illinois
Reviewed 4 weeks ago

This hotel is listed as a 4.5 stars on Hotwire and Priceline, and it completely lives up to it. The rooms, service, staff are all great. A very comfortable experience. But the location is the best part. You're across the street from Chapultepec Park, which has tons of museums, a zoo, and great places for a run. It's also a...

 Report
Helpful?
1Thank The_Pete_2000
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear guest Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Brooklyn, New York
Reviewed 4 weeks ago

We've stayed in this hotel two years in a row. On both visits we found the hotel to be just perfect for us. Some rooms have beautiful views of the park. The service is outstanding. They are very helpful getting taxis, etc. The rooms are clean and spacious. The location is excellent for visiting the anthropology museum and other sites...

 Report
Helpful?
Thank cgNYC66
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Dear guest Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Lisle, Illinois
Reviewed 17 February 2017 via mobile

I went with my husband on a business trip for 4 days. He chose this hotel because of its great location. It's very inviting when you walk in the door. The staff is very friendly and helpful with anything you need. There is an option to upgrade your room to a higher floor which I highly recommend. You get a...

 Report
Helpful?
1Thank Colorbyfigen
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Thank you very much for your comments. We are delighted to know that your stay in general was satisfactory and you could enjoy the wonderful view that our Grand Club Lounge offers. We look forward to returning to your Grand Fiesta Americana Chapultepec hotel soon. Best regards

Amsterdam, The Netherlands
Reviewed 9 February 2017

Good hotel, good location and great service. I was part of a larger group in the hotel attending a meeting and they were able to provide prompt service at check in/out. The staff in the Restaurant were very polite and extremely friendly. They would go out of their way to please their guests. The breakfast buffet consisted of great variety...

 Report
Helpful?
Thank Astrid S
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Reviewed 8 February 2017 via mobile

I happened to book this hotel by mere chance. My regular was fully booked and this one was the closest to my work destination. And what a discovery! Spacious and bright rooms, big bathrooms, full of amenities, in perfect state of review. Very comfortable bed. The breakfasts are simply incredible, and meals are also great. Besides, we requested a late...

 Report
Helpful?
Thank Luis G
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

newdelhi
Reviewed 5 February 2017 via mobile

Very nice hotel in a very nice part of Mexico City .. value for money. Fairly large rooms, spacious, clean.. comfortable beds and good choice of pillows. Excellent wifi and the breakfast has a large variety of food choices. Staff very courteous and pleasant and helpful. Right next door is La plancha Mexican restaurant.. superb food.. the best guacamole I've...

 Report
Helpful?
Thank T S
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Many thanks for your nice comments on Trip Advisor. It will be a pleasure to meet you again with us. We hope to see you soon back at home Grand Fiesta Americana Chapultepec Best regards

Miami, Florida
Reviewed 1 February 2017

I was in Mexico City for business. I usually stay in Santa Fe, but that week Santa Fe's hotels were all booked, so I booked this hotel instead. It wasn't too much trouble because I had to work in different offices all over DC for the 2 weeks I was there. Location wise, it is good if you need to...

 Report
Helpful?
1Thank Bett76
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

I appreciate the time invested in giving me your comments. You can rest assured that we will fully consider your feedback. We are happy to know that the staff identifies with you and above all that the food was as expected. This year 2017 we will continue with improvements and innovations of all areas of our hotel always looking for...

Orlando, Florida
Reviewed 29 January 2017

If you travel to Mexico City and want to stay in Chapultepec, you may want to consider staying in another hotel. In my opinion, the Grand Fiesta Chapultepec is overpriced compared to other hotels of their class. The hotel lacks style. No atmosphere. Also, the street where the hotel is located has a lot of traffic. Staff is very, very...

 Report
Helpful?
Thank Veronica v
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review

Thank you very much for your comments. Unfortunately the occupation of Polanco Square in general has been a factor of these price increases in all hotels. It is worth mentioning that the more time you take to make your reservations, better it will be in prices. We are currently working on the remodeling of our facilities. It is important to...

231 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (166)
Viewed
Bathroom (9)
Viewed
Room/Suite (36)
Viewed
View from Room (34)
Viewed
Dining (2)
Viewed
Hotel & Grounds (13)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (24)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (9)
Viewed
Family/Play Areas (3)
Viewed
Bathroom (2)
Viewed
View from Room (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Marquis Reforma Hotel & Spa
#14 of 305 in Mexico City
1,137 reviews
Polanco
InterContinental Presidente Mexico City
Polanco
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City
#5 of 305 in Mexico City
1,019 reviews
Show Prices
Show Prices
Show Prices
Polanco
Hyatt Regency Mexico City
Hyatt Regency Mexico City
#10 of 305 in Mexico City
1,733 reviews
Reforma / Zona Rosa
Four Seasons Mexico City
Four Seasons Mexico City
#12 of 305 in Mexico City
1,160 reviews
The St. Regis Mexico City
#6 of 305 in Mexico City
889 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity. If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbo, where an innovative ambiance combines with an exquisite range of contemporary international cuisine. To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail. Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa. ... more   less 

Additional Information about Grand Fiesta Americana Chapultepec

Address: Avenida Calzada General Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €112 - €243 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Fiesta Americana Chapultepec 4.5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Cheap Tickets, Priceline, Despegar.com and Jetsetter so you can book your Grand Fiesta Americana Chapultepec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Grand Fiesta Americana Chapultepec Mexico City
Hotel Style:
#6 Green Hotel in Mexico City
#10 Spa Hotel in Mexico City
#16 Romantic Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#24 Business Hotel in Mexico City
#29 Family Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Fiesta Americana Chapultepec staff and other travellers.
7 questions
Ask a question
Sutton Coldfield, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Grand Fiesta Americana Chapultepec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book on Priceline or Hotwire as a 4.5 star in Polanco for the best deal.”
 of 5 bubbles The_Pete_2000, 22 Feb 2017 | Read review
“Top floors has best views”
 of 5 bubbles veronicav6, 29 Jan 2017 | Read review
“Ask for park view and lounge access (worth the $$$)”
 of 5 bubbles jasonbR1649PR, 4 Jan 2017 | Read review
“Rooms facing the Park have the best view, but slightly more noise. Rooms on higher floors are quieter and have a better view.”
 of 5 bubbles LouisaRo, 2 Jan 2017 | Read review
“with a view to the "castillo de chapultepec"”
 of 5 bubbles silpro, 1 Nov 2016 | Read review
5 of 5