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JW Marriott Hotel Mexico City

1,167 reviews
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Traveller (532)
Room & Suite (300)
Dining (67)
Overview
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from JW Marriott Hotel Mexico City
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,167)Write a Review
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Traveller rating
582
193
39
13
8
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582
193
39
13
8
Show reviews that mention
All reviewsthe executive loungebentley dealershipnational auditoriumchapultepec parkpolanco areagreat hotelwithin walking distanceconcierge deskbusiness tripanthropology museumbusiness hoteli highly recommend this hotelhotel is locatedlobby barspecial thanksrooms are nicesafe neighborhood
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11 - 15 of 835 reviews
Reviewed 3 weeks ago

We stayed here for a weekend for a friend's wedding. Service was excellent throughout our stay, and our room was very clean and comfortable. The views of the city from the room were impressive. The lobby was great to lounge in, and the hotel was...More

Thank rockfender
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 3 weeks ago

Dear Guest, thank you for choosing the JW Marriott Mexico City, we are glad to know that you enjoyed our service and location, we are just a few blocks from shopping centers and the best restaurants. we hope to see you again whenever you have...More

Reviewed 4 weeks ago via mobile

This is a very well situated hotel. People are very, very friendly which was important to us as a family with toddlers. The room was very nice. We had once breakfast an liked the very good service. People were very friendly and attentive. To be...More

Thank Martin D
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 3 weeks ago

Martin thank you for taking the time to share your most recent experience at the JW Marriott Mexico City, we are happy to know that you enjoyed our service and we appreciate your comments regarding the breakfast, we will take it in consideration to improve...More

Reviewed 4 weeks ago

My visit could not have been better. Superior service at an excellent property. Had the pleasure of having a casual chat with the General Manager and I could immediately tell from his demeanor that this hotel had something special with him in charge. A very...More

1  Thank modernmind
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 3 weeks ago

Dear guest thank you for choosing the JW Marriott Mexico City, we are happy to know that you enjoyed your stay with us and we hope to have the opportunity to see you in the near future. thank you for taking the time to write...More

Reviewed 4 weeks ago

Overall, this hotel has world-class premises and service, and quite an enviable location -within walking distance to prime restaurants, high-end shopping, and tourist attractions. A couple of the hotel’s drawbacks could be: 1) considering where the hotel is located and also considering its neighbouring hotels,...More

Thank Eddel
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 4 weeks ago

Eddel, Thank you for taking the time to write a comment in regards to your recent stay at the JW Marriott Hotel Mexico City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal...More

Reviewed 4 weeks ago

Loved everything about this hotel. Its location is perfect from a walking distance from several bars, stores and restaurants. Service was impeccable, from check in to check out. Rooms are spacious, clean, with good quality towels and bed linen. Shower is also good! The amenities...More

Thank Rod_Lavrador
Response from Francisco C, Manager at JW Marriott Hotel Mexico CityResponded 4 weeks ago

Dear guest thank you for taking the time to write a comment from your most recent stay at the JW Marriott Mexico City, we are glad to know that you enjoyed our hotel and our facilities, we hope to see you soon whenever you have...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$200 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
#9 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$200 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Mexico City
#5 Business Hotel in Mexico City
#6 Romantic Hotel in Mexico City
#9 Luxury Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (532)
Room & Suite (300)
Dining (67)
Pool & Beach (48)
Hotel & Grounds (351)
Bathroom (31)
Business Centre & Event Rooms (14)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
kfrazier112
26 July 2017|
AnswerShow all 9 answers
Response from eseaberg | Reviewed this property |
I re-arrange secured transportation services when traveling in the city. While perhaps a bit conservative you should consider your risk of carjacking or kidnapping when taking individuals or a group from the airport... More
1
Vote
Sheila S
15 March 2017|
Answer
Response from Joseph F | Reviewed this property |
very reasonable, under $100USD for a 90minute massage
1
Vote
sophiaperu
12 March 2017|
AnswerShow all 9 answers
Response from Marc R | Reviewed this property |
Honestly I cannot tell you. Uber was the best solution!
0
Votes
Google Translation
Room Tips
"Skip floor 23"
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"High floors facing the park have fantastic views!!! Corner suites have floor to ceiling shower/bathroom..."
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"Definitively go for a room facing Reforma Av. / Chapultepec park"
Read review
"The ones facing Chapultepec Castle if the weather is clean."
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