We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Zocalo Central

TripAdvisorUS$110*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$191*
US$110*
Great Deal
US$123*
US$123*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Zocalo Central
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,336 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Zocalo Central
See the most recent reviews
Showing 736: English reviews
Santa Ana, California
Reviewed 13 May 2016

I took my adult son on a quick trip to Mexico City and from the moment we arrived at the hotel, we were treated like VIP's. The service and cleanliness of the hotel was top notch and I loved the old world feeling I got staying in such a historical building.

 Report
Helpful?
Thank eiffeltower8
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear eiffeltower8, It is a pleasure for us to receive your kind feedback, as you could see, our goal is to offer the best service centered on our guests through facilities, good service, and amenities, all of them designed to create an unforgettable experience. As you well appreciate, we maintain the old charm of the Mexican construction and combined with...

Bernalillo, New Mexico
Reviewed 11 May 2016

My Fiance and I visit Mexico City at least twice a year to visit his family, friends, and for him to do a little work. I play tourist. We have stayed at other hotels in different areas so that I can experience the tourist aspect, but still make it convenient for him to get to meetings easy. By far this...

 Report
Helpful?
Thank matachine
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Matachine, It's a pleasure to receive your kind comments; we are glad that you chose us for your trip to Mexico. Our prestigious location near major types of tourist attractions is a plus of staying at Hotel Zócalo Central. We are happy that our staff was a factor to make of your stay a really positive experience. On the...

Reviewed 9 May 2016

Great place is just a couple steps to the Zocalo. Everybody is so nice and helpful. I will love to stay here again.The rooms was small but really cute and clean.Is in the middle of everything you just walk to the cathedral and the templo Mayor.

 Report
Helpful?
Thank Elva29
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Elva29, Thank you very much for sharing your kind comments, we are pleased to read that your stay in our hotel was a great experience for you. It's also good to know that our location was so convenient for you. Indeed, the proximity of the main cultural attractions and the easy access to public transport are great benefits of...

Toronto, Canada
Reviewed 7 May 2016

My friends and I booked a room with 3 twin beds for a long weekend stay in Mexico City. The hotel was great - the room was spacious, comfortable beds, nice view of the street. It had a nice interior courtyard with a seating area and spectacular roof terrace. The staff (Eduardo Salinas and others) were exceptionally helpful and accommodating....

 Report
Helpful?
Thank jessickuh
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Jessickuh, It is a pleasure to read your extensive and detailed feedback, it gives us a lot of joy that each of the amenities you mentioned met your expectations and made your stay a better experience. It is very gratifying for us that our team, especially Eduardo Salinas, were able to contribute to make your stay an awesome experience....

Salt Lake City
Reviewed 5 May 2016

We stayed for 3 nights in May. Air Conditioning throughout hotel did not work and was never fixed the entire time we were there. Worse thing was when we checked in we were never notified or we would not have stayed there. We were promised it would be fixed but it never was. To make things worse on our third...

 Report
Helpful?
Thank Daniel M
Union City, New Jersey
Reviewed 4 May 2016

Where do I begin thanks you to Patricia Hernan at the management dep.they were always a extra milla to make my day safe and pleasant at restaurant monserat johanthan always make feel special lobby guys alejandro frenando omar all are the best this hotel is really the best at a area close to everything metro bar tours shopping and the...

 Report
Helpful?
Thank lalo121954
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Lalo, Thank you very much for taking your time and sharing with us your experience in hotel Zócalo Central. We are glad that your stay with us has been an unforgettable experience. We are pleased to read that Patricia, Monserrat, Jhonatan and Elvira made an extra effort to improve your stay. Our goal is to offer the best service...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
3 helpful votes
Reviewed 28 April 2016 via mobile

We spent four nights in a triple room last week. Everyone loved the views, location, and amazing service. It was a great value. The restaurant is very nice and has some local craft beers. The soups are also good. There was not a noise issue for us. Our room backed onto a pedestrian street. One night there was a big...

 Report
Helpful?
1Thank A TripAdvisor Member
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear guest, Thank you for your kind comments, we are happy that your stay in hotel Central Zocalo has been an unforgettable experience for you. It is a pleasure to read that our team attended you with an excellent service and that our location was convenient for you. Our main goal is to offer the best service 100% centered on...

Sydney, Australia
Reviewed 27 April 2016 via mobile

We loved Zocalo Central. This was our first time in Mexico City and the friendly staff went out of their way to help us find our way around and make us feel at home. While the rooms aren't as luxurious as the rest of the hotel, our room was quaint and comfortable. The hotel is in a great location if...

 Report
Helpful?
Thank ElizaKTSyd
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Eliza, Thank your very much for sharing your comments with us. We are proud that we managed to attend you with a high quality service from arrival to departure. That’s always our main goal. As you said, we are just a few steps away from downtown Mexico City, and very close to several cultural centers, public transport, museums, restaurants,...

Reviewed 27 April 2016

The staff was very friendly. The view from the restaurant was also great. We didn't eat a meal there but did have the guacamole and also this really special dessert that was to die for. The wifi was not that strong. we would have to go talk in the restroom where the signal was the strongest. The hotel was clean...

 Report
Helpful?
Thank natalia m
CentralHoteles, Director General at Zocalo Central, responded to this review

R.- Dear Natalia, Thank you very much for taking your time and sharing with us your comments. The feedback from our guests is very important for us because it helps us to improve. We are truly sorry for the inconveniences during your stay; actually we are implementing corrective measures in order to prevent any mistake in our service and we...

Sheffield
Reviewed 27 April 2016

The Zocalo is an excellent Hotel right in the heart of the historic centre. The Hotel is very well appointed and our room the santa domingo suite was very clean and spacious with good views of the main square. The staff at the front desk and the concierge team were excellent and very helpful. Although we didn't eat any food...

 Report
Helpful?
Thank Gregsheffield
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Gregsheffield, It´s great to know, that your stay at Hotel Zócalo Central was a good experience. It's a pleasure to read that our location has been convenient for you, the proximity to the main cultural centers of the city are great benefits of staying with us. Also we are proud that our staff made an extra effort in order...

732 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (562)
Viewed
View from Room (29)
Viewed
Hotel & Grounds (77)
Viewed
Dining (85)
Viewed
Bathroom (34)
Viewed
Room/Suite (85)
Viewed
Family/Play Areas (8)
Viewed
Pool/Beach Area (1)
Viewed
0:34
Videos (1)
Viewed
Other (242)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (122)
Viewed
Amenities (7)
Viewed
Family Room (29)
Viewed
Dining (32)
Viewed
Standard Queen (29)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Room/Suite (21)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (17)
Viewed
Dining (2)
Viewed
Other (5)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Centro Historico
Historico Central
Historico Central
#5 of 307 in Mexico City
669 reviews
Centro Historico
Hampton Inn & Suites Mexico City - Centro Historico
Centro Historico
Gran Hotel Ciudad de Mexico
Gran Hotel Ciudad de Mexico
#2 of 307 in Mexico City
2,471 reviews
Show Prices
Show Prices
Show Prices
Reforma / Zona Rosa
Hotel Geneve Ciudad de Mexico
Hotel Geneve Ciudad de Mexico
#35 of 307 in Mexico City
892 reviews
Hotel Casa Gonzalez
#21 of 307 in Mexico City
681 reviews
Juárez
Emporio Reforma
Emporio Reforma
#34 of 307 in Mexico City
773 reviews
Show Prices
Show Prices
Show Prices

Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover a peaceful oasis in the heart of Mexico City's celebrated Plaza de la Constitucion (or the Zocalo, as it's often called).Zocalo Central Hotel expertly blends traditional splendor with modern comfort and unforgettable city vistas, creating a hotel experience that will delight and inspire both business and leisure travelers. Housed within a charming1890's-era building, our hotel offers 105 lovingly refurbished rooms and suites, some of which provide wonderful views of the plaza. Allow our caring hotel staff to pamper you with a range of fabulous services, and take advantage of excellent amenities. Of course, no visit to our hotel is complete without a trip to ourroof top restaurant, Restaurante Balcon del Zocalo. Our elegant restaurant terrace overlooks the world-famous Zocalo; it's a popular spot for both hotel visitors and city residents. Last but not least, our central location in the heart of MexicoCity's most important square makes it easy for you to discover all of the wonderful attractions that the city has to offer. Our hotel is eight miles to the Mexico City International Airport, and we're within walking distance of many shops and restaurants such as The "Casa Churra". Our hotel Concierge is available any time, day or night, to answer your questions or to provide suggestions for things to do and see. Treat yourself to a hotel stay that you won't soon forget, in a city that will capture your imagination. We look forward to welcoming you to Zocalo Central Hotel. ... more   less 

Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: €86 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zocalo Central 3.5*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Zocalo Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City
Hotel Style:
#13 Romantic Hotel in Mexico City
#15 Family Hotel in Mexico City
#32 Business Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Zocalo Central staff and other travellers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from Zocalo Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Incredible views of Constitution square Spacious and clean guest rooms Very nice restaurant”
SteveB740, 21 May 2017 | Read review
“High floor and definitely go for the jaccuzzi if you value a large bath!”
more63, 17 May 2017 | Read review
“If you have trouble sleeping because of street noise make sure and get a room that does not face the main street...”
FdK_traveler, 5 May 2017 | Read review
“Rooms with street view are more pleasant, but noisier as well.”
MiWiedemann, 2 May 2017 | Read review
“great location”
surgmars, 25 Apr 2017 | Read review
5 of 5
TripAdvisor
US$110* /night
View Deal
Booking.comUS$123
PricelineUS$123
AMOMAUS$191
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates