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Hotel Escandon

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#126 of 304 Hotels in Mexico City
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Escandon
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80 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Tijuana, Mexico
Reviewed 6 days ago NEW

I had a terrible experience! Arrived to Hotel Escandon and the front desk notified me they were not aware of my reservation trough Tripadvisor App. They had no room available for me to stay. I think they should help me to find another place to stay, otherwise the front desk guy simply let me on my own.

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Helpful?
Thank Manuel G
Porto Alegre, RS
Reviewed 3 weeks ago

This is a fair hotel, in a neigborhood not so touristic as Zona Rosa ou Roma... It's quite closer to the metro station (3 blocks) and it has some interesting options of meals around. I would prefer if it have breakfast included, but it counts with a restaurant inside.

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Helpful?
Thank Viviane_Muller
ClientServiceManag, Director General at Hotel Escandon, responded to this review

Dear Viviane, Thank you for your comments. We will considerate your observations so we can offer you a better service. We hope to serve you again! Regards, CS&WEB Management – Hotel Escandón

Auckland
Reviewed 5 February 2017

We stayed for a few days and were very happy with the size of the rooms. The breakfast was ok but we felt the choice was not huge and there could be more buffet choice rather than just from a menu. Splash out and put a few things out in a buffet! We would not return based on the rather...

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Helpful?
Thank archiescat
ClientServiceManag, Director General at Hotel Escandon, responded to this review

Dear Guest, Thank you for your comments. We are glad to read that our facilities were comfortable for you. Nevertheless, we apologize for the inconveniences that you had with our breakfast. We will take your comments into consideration to make your future stays more pleasant. Please, give us another chance to serve you again! Yours sincerely, CS&WEB Management – Hotel...

Monterrey, Mexico
Reviewed 25 November 2016

We stayed for two nights at this hotel. We chose it based on its proximity to Hipodromo and Condesa as well as the freeway to the airport for an early flight on our last morning. It's about a 10 minute uber or taxi ride to nearby attractions and restaurants. The rooms are nice and clean, with a rain shower and...

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Helpful?
Thank nbridgem
ClientServiceManag, Director General at Hotel Escandon, responded to this review

Dear Guest, We appreciate your comments. It is great to read that our location, facilities, and service made your stay so pleasant. On the other hand, we apologize for the inconveniences that you had with the lack of the wakeup call. We take the necessary measures to does not happen again a similar situation. We will be waiting for you...

Ventura, California
Reviewed 13 November 2016

Overall this is a great place and for the price via Priceline, it's unbeatable. Seriously, $50 a night for a luxury room? Can't beat that. The staff was friendly, the rooms are spacious and clean, the restaurant was just fine, and the location is great for walking distance to Condesa or a short cab ride to the financial district. The...

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Helpful?
Thank Tyskyr
ClientServiceManag, Director General at Hotel Escandon, responded to this review

Dear Tyskyr, Thank you for your comments. We are glad to read that you had a remarkable experience with us. Nevertheless, we are sorry for the problems you had with our Wi-Fi. I assure you that we are already working with the Wi-Fi to improve the service as soon as possible. Regards, CS&WEB Management – Hotel Escandón

Montreal, Canada
Reviewed 24 October 2016 via mobile

Very very Clean, happy with this Hotel, nice restaurent downstairs rooms are perfect. Wifi is a slow though Overall very happy with my stay Close to downtown Neighbourhood is clean, rooms were perfectly clean

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Helpful?
Thank alexACN
ClientServiceManag, Director General at Hotel Escandon, responded to this review

Dear Alex, Thank you for your generous comments. We are delighted to read that you had an amazing time with us and that you had enjoyed our facilities and location. However, we are sorry for the inconveniences you may have had with our Wi-Fi; we have spoken with our IT Department to fix it. We will be charmed to serve...

Maidstone, United Kingdom
Reviewed 3 October 2016

Rooms are modern and clean. Restaurant serves good food at reasonable prices. The staff are very helpful. Beds are comfortable. There are a number of small eateries in the district and a covered market on the opposite corner.

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Helpful?
Thank Berty V
ClientServiceManag, Director General at Hotel Escandon, responded to this review

Dear Berty, Thanks for your kind comment. We are very pleased that you found your room in excellent conditions, overall that our staff provided you with an efficient and a kind service. We strive to keep our hotel in excellent conditions above the cleaning standards for the complete wellness of our guest. We will be very happy to welcome you...

Reviewed 23 September 2016

Overall the hotel is clean and modernized. The bathrooms are spacious with great water pressure and plenty of hot water. There is an access point for WiFi but the connection is sporadic at best. The area has noisy street vendors during the evening and into the night. It's Mexico City! Traffic and people are everywhere. This for sure has to...

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Helpful?
Thank Luis B
ClientServiceManag, Director General at Hotel Escandon, responded to this review

Dear Luis B, We appreciate your kind comments. We love to know that our location was perfect for you as well as our services and amenities. We hope you had a great experience in Hotel Escandón. Come back soon! CS&WEB Management – Hotel Escandón

Reviewed 28 July 2016 via mobile

This place is located in a good place next to a park and some shopping area and some bars not bad... I stayed here for 3 nights got frustrated because of the wifi, I would of thought they would fix the issue of the wifi because of previous reviews I guess not . Also I was staying in one of...

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Helpful?
Thank paul v
ClientServiceManag, Director General at Hotel Escandon, responded to this review

Dear Paul. We are deeply sorry for the inconveniences you had with some of the facilities and the bad attention of our team. It´s important to mention that we keep our personal in constantly training with the purpose of giving our customers the best service. However, be sure that we will take the corresponding measures to avoid these situations anyway....

Mexico City, Mexico
Reviewed 2 July 2016

Had to stay for a week and had no trouble. Helpful people, great service, receptionist doesn't speak English but nothing that Google Translate can't fix. Only thing though is I can hear my next door neighbors doing the nasty... also from the hallways. Really nasty.

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Helpful?
Thank Denise B
ClientServiceManag, CS&WEB Management – Hotel Escandón at Hotel Escandon, responded to this review

Dear Denise B, Thanks for sharing your comments with us. It´s so nice to know that our team provide you with a helpful and great service. About the language skills of our team, we want to tell that we strive to give you the best service and keeping them ins constant training. However, we will make an extra effort to...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Hotel Escandon

Address: Av Marti 178 | Col Escandon, Mexico City 11800, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €51 - €72 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Escandon 3.5*
Number of rooms: 100
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Also Known As:
Hotel Escandon Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Escandon staff and other travellers.
4 questions
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Cuenca, Ecuador
9 months ago

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Questions? Get answers from Hotel Escandon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floors the better”
 of 5 bubbles luisbP3256UX, 23 Sep 2016 | Read review
“Everything is ok.”
 of 5 bubbles mariov901, 17 Feb 2016 | Read review
“The additional $10 charge for the larger room is worth if you appreciate the size and the jacuzzi.”
 of 5 bubbles gjtrips, 9 Feb 2016 | Read review
“Rooms facing the street have much more noise than other. Try to ask for rooms in the higher floors”
 of 5 bubbles efpasta, 1 Dec 2013 | Read review
“This hotel is not located in a noisy area, so any room should be fine.”
 of 5 bubbles TilEulenspiegel, 25 Aug 2013 | Read review
5 of 5