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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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957 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 381: English reviews
Japan
Reviewed 29 January 2015

The rooms are comfortable and clean. I pointed as "poor" on value because room fee is a little bit expensive. The manners of the staff have become very good recently. Unfortunately, the amount of shower is poor.

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Thank BMW-M4
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest Thank you for sharing your comments about your stay on Trip Advisor, we do appreciate your feedback as we are always working to improve our services and installations. I am sorry we didn't meet all of your expectations; I can assure you that we are working on improving the water pressure in the showers. I would also like...

Reviewed 28 January 2015

I get it it's kind of a new hotel it's right in the airport, but for what they charge it's not really worth it. Bathroom didn't seem that clean. The light bulb in the toilet was out. The food was not to par. It was tender and well cooked but my mother didn't like the flavor it had. We got...

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Helpful?
Thank Kenny C
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto Terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did...

Chicago, Illinois
Reviewed 27 January 2015

I stayed at this hotel after a late arrival at the MEX airport. The hotel location is part of terminal two and very convenient. It appears to be a business class hotel and worked well for my needs. There is a large food court in Terminal two and a short elevator ride from the hotel lobby to get to it....

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1Thank Frank1915
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for taking yout time to submit your comments evaluating our services at NH Aeropuerto Terminal 2 hotel in Mexico City and I am happy we met your expectations. I can assure you that we will keep working to always better our instalations and services. My team and I...

London, United Kingdom
Reviewed 20 January 2015

Based in Terminal 2 itself this was our escape from the cancelled flight and outrageously poor customer service we received from Aero Mexico and the airport personnel. The reception staff were both in the evening and the next day were so helpful in calling the airline for us to arrange replacement flights - we had struggled to do so in...

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Thank TravelerFarnhamUK
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad we met...

Hong Kong, China
Reviewed 18 January 2015 via mobile

Stayed at the NH and the Marriott Courtyard (at the other terminal) on this trip. Check in and check out takes much longer at this hotel. My room had a weird smell and was made totally of laminate. The restaurant is a buffet and I ordered Mexican food off the menu and words cannot describe how bad it was. Stay...

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Thank USexpatbiztraveler
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Ms. Guest I would like to take this opportunity to thank you for evaluating our services at the NH Mexico City Airport T2 hotel and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did...

New York City, New York
Reviewed 16 January 2015 via mobile

I stayed here for a quick nights rest after a long 4 hours traveling in bus. The front desk was very helpful and the check in was pretty fast considering we didnt have a reservation. The rooms were nice and extremely comfortable! I loved the convenience of this hotel being within the airport so you dont have to deal with...

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1Thank PinkCherry_0812
Veigne, France
Reviewed 8 January 2015

The NH is new and very comfortable, next to terminal 2. The Hilton is older; but still ok quality, next to terminal 1. I paid about USD110 plus tax for a night at NH in January 2015; the Hilton's price was almost double. Even though I was traveling in and out of terminal 1 it was no inconvenience to take...

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1Thank David B
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest Thank you very much for having taken a few moments of your valuable time to share your opinion with other Tripadvisor users about NH Mexico City Airport T2 during your recent stay . Comments such as the one you have kindly shared stimulate us to offer better and improved services and installations every day. Thannk you again for...

Sacramento, California
Reviewed 3 January 2015

If you are flying in and out of terminal 2, you can't get any more convenient than this. It's 5 minutes, tops, from your door to the Aeromexico check in line (and another 45 minutes from there to the counter agent, but that's another story!) The room was large, clean, quiet, and the beds were comfortable. Stylish decor and modern...

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Thank Amanda M
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to thank you for the time you took to write to us about your recent experience at the NH Mexico City Airport T2 hotel, I do value your feedback and apologize for the inconveniences you had during your stay. Our aim is to provide our guests with excellent service, quality food and beverages and a...

El Paso
Reviewed 2 January 2015

I had a layover in Mexico City and stayed at this hotel. It is super convenient and in Terminal 2. The hotel can arrange to get you a cab if you want to venture out. The rooms are really nice, and the hotel is secure. The televisions in the hotel also have a channel that is the departures screen you...

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Helpful?
Thank MichaelB1982
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services and instalations. My team and I will be happy...

Mumbai, Maharashtra, India
Reviewed 2 January 2015

This NH is located very conveniently at the airport terminal itself. There is a bit of a struggle identifying the exact gate that leads to the hotel entrance since there aren't signs to guide. Also, one actually gets to the lift that leads to the lobby by going across a food court. So in a sense, you might have to...

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Helpful?
Thank nishant0710
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to take this opportunity to thank you for evaluating our services at NH Aeropuerto Terminal 2 hotel in Mexico City and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am sorry we did...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €112 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, NHHotels, Priceline, Travelocity and Odigeo so you can book your NH Collection Mexico City Airport T2 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#12 Spa Hotel in Mexico City
#19 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#53 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take another hotel if you want to spend a calm night.”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“If you want something special close to the airport this is it.”
 of 5 bubbles evyw2015, 21 Oct 2016 | Read review
“There are 3 floors and it was very quiet while we stayed so I'm not sure how the other rooms are but ours was good.”
 of 5 bubbles pamS6781KP, 8 Sep 2016 | Read review
“Higher floor rooms will be quieter if there is an event at the hotel”
 of 5 bubbles CarlosK5111, 24 Jul 2016 | Read review
“All rooms are great...”
 of 5 bubbles WKNY, 28 Jun 2016 | Read review
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