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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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1,072 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 424: English reviews
Vancouver, Canada
Reviewed 26 November 2015

Well, my Dad and I just checked out this morning. We had come in from Canada to spend a few nights at the Four Seasons in the city but decided to come a day early to ensure we got as many full days as we could. Hearing that this Hotel was within the airport fit us perfectly as our flight...

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Helpful?
Thank CrowCaw
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: Thank you very much for sharing your comments with us and other Trip Advisor users, feedback from our valued guests is very important to us since it provides a way to better gauge the quality of the services and installations we offer. I have posted your comments regarding Karen and Teresa help as I am sure this will...

Los Angeles, CA
Reviewed 21 November 2015 via mobile

We visited this hotel during a long layover in Mexico City. My husband was not feeling well, so rather than venture into the city for some quick site seeing in our few spare hours, we decided to get some R&R at one of the two hotels inside the terminals. We opted for the more expensive NH in terminal 2 over...

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Thank aussiegwp
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest; I would like to thank you for taking the time to share your comments about your experience at the NH Collection Mexico City Airport T2 with us and other TripAdvisor users. Is unacceptable to us not having met their expectations , but still not prove our quality standards. Please let me apologize for the inconvenient, We are working...

Cypress, Texas
Reviewed 19 November 2015

Located in Terminal 2. Spanish cuisine influence. Very creative and always fresh. Great choice of salads that goes way beyond your regular salad bar. They have also pork, poultry, beef and pasta dishes every day. The array of desserts is worth the visit alone. Keep in mind the spanish (not Mexican) influence so people with a very sweet tooth may...

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Thank MHL68
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

I would like to take this opportunity to thank you for evaluating our services at NH Collection México City Airpot for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our services. Our goal is to offer great food and beverage services and I...

Apeldoorn, The Netherlands
Reviewed 19 November 2015 via mobile

Very easy hotel if you have a stopover, next to terminal 2. Everything was clean and the rooms are spacious. Great shower. Price is very high though, without breakfast. Not many choices at the airport that's why they can put the price so high. Beds are ok.

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Thank Maar-itt
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Mexico City Airport T2 hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest...

Acassuso, Argentina
Reviewed 14 November 2015 via mobile

After airlines delays and having lost a 6k miles connection I had to stay overnight in Mexico's airport. Closest hotel near departures was NH, what a pleasant surprise! Decor, space, room size, bathroom quality, bed comfort, shower pressure and my own Nespresso in the room changed my otherwise dark day. Room service is great, my pasta arrived warm and al...

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1Thank Juan Manuel C
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Juan Manuel I would like to thank you for sharing your experience with us and other Trip Advisor users. It is an absolute pleasure to know that our guests have cherished their stay with us. It is also great to know that you have liked about every aspect of our hotel. Our hospitality and service is of vital importance...

Reviewed 12 November 2015

I stayed here with a group for 4 nights. They rooms were impeccably clean, the food was very good and the staff was superb. Our group had a private meal in the restaurant and Eduardo and Evelyn were fantastic servers that ensured the food was out quickly and efficiently. Overall, no complaints!

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Helpful?
Thank Diana G
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Diana: I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am...

Bala Cynwyd, Pennsylvania
Reviewed 10 November 2015

The experience was super. Joren at the front desk was so helpful. Eduardo in the restaurant gave outstanding service as did everyone there! From the time we arrived to the moment we left, the staff was going out of there way to help all of our guests. We couldn't have been happier.

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Helpful?
Thank Jim C
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Jim: I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am...

Cotia
Reviewed 6 November 2015 via mobile

You would expect that at least the staff would try in someway make you feel welcomed are have the best experience possible at their hotel. Definitely is not the case with this hotel, reception staff is just cold and is like they are reading their guidebook, don't expect them going the extra mile to please their guests. Definitely have way...

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Helpful?
Thank William H
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear William: I would like to thank you for taking the time to send your comments regarding your stay at the NH Collection Mexico City Airport T2, feedback received from our Guests is very important to us. Your comments are very important to us, we will share them with the staff involved to take immediate action and training in order...

Long Beach, California
Reviewed 5 November 2015

I travel Mexico City from LA numerous times throughout a year. This hotel is the most convenient hotel if you are traveling to Terminal 2 in Mexico City. Facility is clean and quiet. Staffs are very kind and helpful. Unlike other hotel staffs, they say "let me check" instead of "no, sir" when they are not certain of things. I...

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Helpful?
Thank Young B
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us and other Trip Advisor users your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am...

Chula Vista, California
Reviewed 4 November 2015

This is a very convenient hotel, especially if you have a layover in Mexico City. This hotel is much better than a lot of airport hotels in which I have stayed in the past. The rooms are very well equipped with all kinds of amenities, they are very clean and they are spacious. Check in was very easy, after a...

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Helpful?
Thank GSITA2029
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest: I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2 and for sharing with us your experiences during your stay. Feedback received from our guests is a valuable tool through which we can implement ways to better our service and I am glad that we met most...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €114 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#13 Spa Hotel in Mexico City
#21 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
31 questions
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I preferred the first floor close to the reception area”
 of 5 bubbles jennifersullivan32, 14 Mar 2017 | Read review
“Ask for a view overlooking the runway. Incredible. Not noisy at all !”
 of 5 bubbles U082926e, 16 Feb 2017 | Read review
“very good if you just transfer to Mexico city as it is located in the airport”
 of 5 bubbles Philppe31, 15 Dec 2016 | Read review
“Take another hotel if you want to spend a calm night.”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“If you want something special close to the airport this is it.”
 of 5 bubbles evyw2015, 21 Oct 2016 | Read review
5 of 5