We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

NH Collection Mexico City Airport T2

NH HotelsUS$146*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$164*
US$146*
Great Deal
US$149*
US$149*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
NH Collection Mexico City Airport T2
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

1,158 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for NH Collection Mexico City Airport T2
See the most recent reviews
Showing 451: English reviews
Cincinnati, Ohio
Reviewed 25 March 2016 via mobile

So, you will arrive in the awkwardly immense lobby. Once you manage to locate the check in counter in one side of this cathedral, you might already regret your choice. The glass counter is just dirty. It looks dirty, and you will have time to inspect it during the 20 mn check in with an untrained hostess. The rooms are...

 Report
Helpful?
Thank RobertJambon
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Mr. Robert, We are really sorry to know all this inconveniences, as you mentioned we are committed to provide an excellent service with high quality standards, it´s a shame we did not achieve your full satisfaction. I assure you that we will take the appropriate measures to ensure an efficient service in all our services. Please, let us the...

Atlanta, Georgia
Reviewed 24 March 2016

I have stayed here a few times and have always had a pleasant experience. Very friendly staff, nice rooms, good restaurant and free (and very reliable) internet service. Staying here makes the "commute" to the airport - especially for very early flights - a breeze.

Review collected in partnership with NH Hotels
 Report
Helpful?
Thank OnTheR0adAgain2013
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest Thank you for sharing your reviews of your recent stay at NH COLLECTION MEXICO CITY AIRPORT T2, we are glad to know that your stay were up to your expectations. Our main purpose is provide an excellent service and food, so it good to know you enjoy it. We looking forward to your next visit. Regards, Juan Carlos...

Reykjavik, Iceland
Reviewed 22 March 2016

Stayed there mid March 2016. As a checked in i got an offer for a one night stay USD 250. When i checked out early morning the day after the price had gone up to 380 USD. I had no time to argue because i had a flight to catch. No manger on duty. To solve the situation i simply...

 Report
Helpful?
Thank karl o
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Karl, let me extend our most sincere apologies for this inconvenient. I personally respond for that prominent concern, I would like to regain your confidence inviting you again to the hotel and provide you the real service that all of our guests deserve. It will be an honor to consider staying in NH Collection Airpor T2. Regards, Juan Carlos...

Reviewed 19 March 2016

I have stayed in NH T2 several times when taking early flights the next day in terminal 2. This time, everything happened as normal. In previous 2 times, the water of the shower was not hot enough. The hotel is good, but nothing is exceptional. Breakfast starts very early (very handy) and is good. Rooms are big and surprisingly silent...

 Report
Helpful?
Thank henrique100
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Enrique, I would like to thank you for the time you took to review your recent experience at the Hotel NH Collection Mexico City Airport T2. We have already reviewed the temperature of the water, we are continuously verify these. We will be glad to welcome you back in the near future. Sincerely, Juan Carlos Sanabria Hotel Director

Austin, Texas
Reviewed 19 March 2016 via mobile

Thankfully, I only spent one night. Here is why I will not come back: 1. Room service didn't answer the phone, after many attempts. Even the receptionist couldn't get through. Finally, she receptionist told me, "try again in 10 min". 2. Dirty bathroom counter. 3. Leaky bathroom faucet, spilling water all over the counter. 4. Dirty counters at hotel reception....

 Report
Helpful?
Thank Igor_Sandrea
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Mr. Sandrea, I would like to thank you for the time you took to review your recent experience at the NH Mexico City Airport T2 hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Let me tell you that we have revised your observations and we are taking the necessary measures to ensure...

Montpellier, France
Reviewed 18 March 2016

When outside temperature is cold and windy, it gets extremely cold in the lobby, restaurant and breakfast area. There was freezing WIND in the corridor and the heating system in the room is poor and noisy. Not acceptable for the standard of this hotel.

Review collected in partnership with NH Hotels
 Report
Helpful?
Thank 34ericz
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest, Thank you for sharing your review of your recent visit, it is very important for us to know our guest feedback, we will take the appropriate measures to ensure the quality of our brand. Please let us the opportunity to Welcome you again in the near future. Sincerely, Juan Carlos Sanabria Hotel Director

Vancouver, Washington
Reviewed 15 March 2016 via mobile

Check in line was over 30 minutes, but other than that we had no complaints. Very friendly staff, super helpful. Room was nice size and clean. Room service dinner was good. Breakfast buffet was very good, we all loved it. The actual hotel building is kind of weird, I just don't get how that even got approved. Not just the...

 Report
Helpful?
Thank Randy M
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest, Thank you for the time you took to review your recent experience at NH COLLECTION Mexico City Airport T2 hotel, we welcome your feedback and value the assessment of our hotel's installations and services. It is a pleasure to know that everything was up to your expectation, My team and I appreciate the opportunity we had of being...

Courtenay, Canada
Reviewed 14 March 2016 via mobile

The MH is located right in the airport - T2. The reception was friendly and expedient. Our room was on the 2nd floor and all rooms over look a central courtyard. The room was spacious, modern and clean. We had breakfast downstairs and again the staff were very welcoming and friendly. We are flying out of T2 so very convenient.

 Report
Helpful?
Thank Smoltman
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest Thank you for sharing your comments of your recent stay at NH COLLECTION MEXICO CITY AIRPORT T2, it is a pleasure to know that your stay was enjoyable. Our Main goal is provide an excellent service during our guest visit, therefore is an honor to know that we were up to your expectations. We will be glad to...

Ancram, NY
Reviewed 9 March 2016

Prior to arriving in Mexico City we made reservations to stay at this hotel inside Terminal 2, once at the beginning of our trip and again two weeks later. On our first visit we were handed the key to a room on the second floor which, upon entering, smelled of raw sewage. We were unable to open the window, which...

 Report
Helpful?
1Thank MKBB
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest, Thank you for sharing your views of your visit, i´m really sorry for not exceed your expectation, in the first room we do the necessary arrangements, on the other side let me tell you that none of the rooms had carpet, but i see that the difference of the rooms your take was in category. Please, let us...

Enschede, The Netherlands
Reviewed 9 March 2016

Bad service and really overpriced. Wouldn't stay here the next time. Staff was impolite and didn't speak any English but kept asking for a tip.... If you needed anything they recommend to go to the airport

Review collected in partnership with NH Hotels
 Report
Helpful?
1Thank Renetenvaarwerk
DireccionNHTerminal2, Director General at NH Collection Mexico City Airport T2, responded to this review

Dear Guest Thank you for sharing your review of your recent visit to Hotel NH Collection Mexico City Airport T2. It is very important for me to Know our guest feedback, therefore I assure you that we will take the appropriate measures to ensure an efficient service in the Hotel. Please, let us the opportunity to Welcome you again in...

275 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (221)
Viewed
Room/Suite (30)
Viewed
Dining (22)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (12)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (4)
Viewed
Other (135)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (50)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Mexico City hotels
1.8 km away
Courtyard Mexico City Airport
Courtyard Mexico City Airport
#4 of 306 in Mexico City
1,542 reviews
1.7 km away
Hilton Mexico City Airport
Hilton Mexico City Airport
#48 of 306 in Mexico City
1,108 reviews
1.9 km away
Fiesta Inn Aeropuerto Ciudad de Mexico
Show Prices
Show Prices
Show Prices
1.8 km away
We Hotel Aeropuerto
We Hotel Aeropuerto
#134 of 306 in Mexico City
470 reviews
1.8 km away
Camino Real Aeropuerto
Camino Real Aeropuerto
#93 of 306 in Mexico City
1,017 reviews
3.2 km away
Holiday Inn Express Mexico Aeropuerto
Holiday Inn Express Mexico Aerop...
#112 of 306 in Mexico City
45 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €104 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, Booking.com, Priceline, getaroom.com, TripOnline SA and HotelQuickly so you can book your NH Collection Mexico City Airport T2 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#12 Spa Hotel in Mexico City
#20 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
33 questions
Ask a question

See all questions (33)

Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a very modern new hotel.”
happy2trvl, 12 May 2017 | Read review
“Ask for one near elevators or resturant so you don't have to walk miles . .”
  • The beds that might have been comfortable but are not
Nitzky, 13 Apr 2017 | Read review
“Room at the far end of the hallways are less noisy”
scint1st, 8 Apr 2017 | Read review
“Ask for a view of something other that a white concrete wall.”
Eagle17NewtonMA, 8 Apr 2017 | Read review
“Ask for a top floor room--they're quieter”
cocor317, 28 Mar 2017 | Read review
5 of 5
NH Hotels
US$146* /night
View Deal
Expedia.comUS$149
Hotels.comUS$149
HotelQuicklyUS$164
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates