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NH Collection Mexico City Airport T2

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NH Collection Mexico City Airport T2
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1,120 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Mexico City Airport T2
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Showing 442: English reviews
Richmond, Virginia
Reviewed 1 week ago via mobile

This is costly hotel with very little frills. If you want a place to sleep and be able to catch your morning flight from Mexico City, I will recommend this property. This not a tourist hotel. The staff is nice. However there is always a long line to check in, however I see many black suited folks sitting around and...

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Helpful?
Thank bryanwes
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear bryanwes, Thank you for placing your trust in us for your last stay, we welcome your feedback and value the assessment of our hotel's installations and services, in the same way we are glad to know the location of the hotel was useful for your flight schedule. I am so sorry you experienced some technical issues during your check-in....

Canton, Michigan
Reviewed 2 weeks ago

The hotel, the room was excellent. The location was very good. An Employee named Abigail Martinez at the reception desk was quick, efficient, excellent understanding and communicating very well. I recommend her for any venture in the NH company.

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Helpful?
Thank tseggaitewoldeberhan
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear tseggaitewoldeberhan, We appreciate the trust placed in staying at our hotel, thank you for sharing your testimony regarding your stay at NH Collection Mexico City Airport T2. One of our goals is to create memorable experiences for our guests and there is nothing more gratifying than listening to our guests for the recognition of the attention and service provided...

Mexico City, Mexico
Reviewed 2 weeks ago

This hotel is inside the airport so it is amazing for avoiding moving through the city if your flight departs very early. The amenities inside are very good, it has a pool and gym. The only thing is that the construction is Flat and the hallways seem to resonate so at night is is very loud, even a simple door...

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Helpful?
Thank scint1st
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear scint1st, I would like to take this opportunity to thank you for evaluating our services at NH Collection Mexico City Airport T2, we are glad to know that the installations of the hotel were useful to your flight schedule, and liking to your needs, in the same way, let me tell you that your comment will be discussed with...

Newton, MA
Reviewed 2 weeks ago

We just returned from 2 weeks in Mexico where we stayed at 8 or 9 hotels of good quality and reputation. In every single hotel but this one, we were welcomed with 2 bottles of complimentary water in our room. At our check in at this hotel, the receptionist tried to push the sale of a buffet breakfast, which cost...

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Helpful?
Thank Eagle17NewtonMA
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Eagle17NewtonMa, Thank you for allowing us to host you on your last stay, an apology for not accomplishing your expectations. According to your experience in the restaurant, we will take special attention to improve the service time and guarantee your total satisfaction. We hope you can consider stay with us next time you make a stop over in Mexico...

Madrid, Spain
Reviewed 2 weeks ago via mobile

I asked at the reception if my customer could extend his stay only for one hour without charge, because of his flight schedule. Nothing abusive I would say. They said it's fine. Then when check out, they charged him. Not cool. I complained it to the receptionist that it is not fair if they said okay once and did not...

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Helpful?
Thank Libbie23
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Libbie23, Thank you for allowing us to host you on your last stay, I always appreciate hearing from our guests. An apology for not accomplishing your requirements, we will take special attention to attend the requests properly to guarantee your total satisfaction with our service. We really hope you consider to stay with us again next time you visit...

Cuernavaca, Mexico
Reviewed 3 weeks ago via mobile

A few months ago I visited the restaurant and had a great lunch while I was waiting for my flight. Last week I had an early flight so I had the need to spend the night at this hotel. I had a very confortable night, the room was very clean and confortable as well as the service of the staff,...

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Helpful?
1Thank lucyvall80
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear lucyvall80, Thank you for sharing your testimony regarding your stay at NH Collection Mexico City Airport T2. One of our goals is to create memorable experiences for our guests and there is nothing more gratifying than to hear from our guests the recognition towards the attention and service provided by our team. We expect to have you back home...

Dallas, Texas
Reviewed 4 weeks ago

The Hotel is very conveniently located at terminal 2 in the Mexico City airport we stayed there due to a long layover on our flight to Cancun, we have also stayed there when we have had an early flight the next day why risk missing the flight due to traffic.

Review collected in partnership with NH Hotels
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Helpful?
Thank dutillye
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear dutillye, We appreciate the trust placed in staying at our hotel, itr is for us a great satisfaction that the location of the hotel has been helpful for your flight schedules through all the times that we have had the pleasure to have you here, also that your stay was comfortable. We would like to welcome you back at...

Santa Fe, New Mexico
Reviewed 4 weeks ago

This could not be closer to the airport--a few minutes' walk from baggage in Terminal 2, without even going outside, and you're there. Rooms are clean and spacious if a little worn, but perfect for an overnight layover in Mexico City. The hotel restaurant is also very good and pretty reasonably priced.

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Helpful?
Thank C R
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear C R, We appreciate the trust placed in staying at our hotel, we are happy to read that we exceeded the expectations you had when choosing us as an option on your recent visit to the hotel. It is for us a great satisfaction that you have enjoyed together the different services that we have and that your stay...

London, United Kingdom
Reviewed 5 weeks ago

Most of us avoid airport hotels if we can. I can't imagine that anyone would choose one as a destination in its own right. This hotel, inside the vast hanger-like structure of Mexico City airport terminal 2 is a welcome haven between flights, surprising quiet and well designed. Rooms are spacious and comfortable and reception service is good, considering the...

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Helpful?
Thank abager
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear abager, We really appreciate for you taking the time to share your comments about your visit to our hotel. As you mention our rooms are quiet spacious, it´s great to know that you had a comfortable stay with us and we surprised you with all the facilities that we could provide. According to your experience in the restaurant, we...

Reviewed 21 March 2017

El personal era muy servicial! Sergio G., Edwardo T y Alberto T en la restaurante eran muy grandes! We were very grateful they had rooms available and could accommodate a wheelchair. The staff was wonderful and helped us find handicap accessible transportation during our stay!

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Helpful?
Thank Melissa V
GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2, responded to this review

Dear Melissa V, Thank you for sharing your testimony regarding your stay at NH Collection Mexico City Airport T2. We are pleased to know that we were able to attend your special needs. We appreciate the great recognition you just shared with us about the team, believe me Sergio, Eduardo and Alberto will be very pleased to hear about your...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Mexico City Airport T2 is located inside the new Terminal 2 at the Benito Juarez International Airport in Mexico City. ... more   less 

Additional Information about NH Collection Mexico City Airport T2

Address: Capitan Carlos Leon Gonzalez s/n | Terminal 2, Benito Juarez International Airport, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €115 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Airport T2 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Hotels.com, Booking.com, Expedia, Hotwire, Travelocity, Priceline, Cancelon, TripOnline SA, Cheap Tickets and getaroom.com so you can book your NH Collection Mexico City Airport T2 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aeropuerto t2 Mexico Hotel Mexico City
NH Collection Mexico City Airport T2
Hotel Style:
#13 Spa Hotel in Mexico City
#21 Luxury Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#52 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Mexico City Airport T2 staff and other travellers.
31 questions
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Questions? Get answers from NH Collection Mexico City Airport T2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one near elevators or resturant so you don't have to walk miles . .”
  • The beds that might have been comfortable but are not
Nitzky, 13 Apr 2017 | Read review
“Room at the far end of the hallways are less noisy”
scint1st, 8 Apr 2017 | Read review
“Ask for a view of something other that a white concrete wall.”
Eagle17NewtonMA, 8 Apr 2017 | Read review
“Ask for a top floor room--they're quieter”
cocor317, 28 Mar 2017 | Read review
“I preferred the first floor close to the reception area”
jennifersullivan32, 14 Mar 2017 | Read review
5 of 5