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Hilton Mexico City Reforma

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Hilton Mexico City Reforma
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1,792 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Mexico City Reforma
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Showing 998: English reviews
Reviewed 31 March 2016

This Hilton location is great for business or pleasure, great location with many attractions within walking distance. The staff goes out of their way to help you, they make you feel at home. I highly recommend you give it a try.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T8285JYmariag
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear T8285JYmariag: First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important to improve our services. It is good to know that our location was convenient during your stay, and that you enjoyed our facilities in general. We have already shared your comments with our staff. We...

Reviewed 29 March 2016

We were running late for a dinner engagement when we finally arrived (Taxi was a little lost) -- The room was lovely, but when I opened the bathroom door there was a huge lake around the toilet -- We were given another room -- equally as nice -- fairly promptly although we had a bit of problem with the faucets...

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Helpful?
Thank REBECCA` A
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear REBECCA` A: First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important to improve our services. It is good to know that our location was convenient during your stay, and that you enjoyed our facilities in general. But also please accept our apologies for the troubles...

Reviewed 28 March 2016

This was an excellent hotel with great location and great service. Hotel is right on Reforma street which goes all the way to the most beautiful area of the city which is newly constructed and has great places to eat and see. The staff was very friendly and helpful. You can take tours from the hotel. We took tour of...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 301surinderg
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear 301surinderg: Thank you for writing a review of your last stay at our property. Your comments are key to improve our services and offer our guests the service they deserve. It is good to know that our location was convenient for you. Thank you also for the comments about the breakfast, it is very important for us, know your...

Washington DC, District of Columbia
Reviewed 28 March 2016

Friends and I recently stayed at the Hilton in Mexico City. The hotel is beautiful and the staff is amazing. It is very close (walking distance) to many attractions. A bigger room and larger beds would be the only recommendation I would make.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank travelbuddy22
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear travelbuddy22: First of all I want to thank you for taking the time to write such a nice recommendation about our hotel. It is good to know that our location was convenient during your stay, and that our staff were friendly sharing the blue energy that characterize Hilton México City Reforma. We hope to welcome you back soon at...

New York City, New York
Reviewed 27 March 2016

Very much enjoyed staying here for five days for work. The hotel is very modern and spacious. Service is good. Gym is large. The restaurant in the lobby is absolutely delicious. Location is safe and walkable. Only opportunity is the spa services. Good service by the spa receptionist but the actual spa services are not up to Hilton standards.

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Helpful?
Thank StuckOnTravels
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear StuckOnTravels: Thank you for writing a review of your last stay at our property. Your comments are key to improve our services and offer our guests the service they deserve. We are sorry that you had a disappointing experience in our SPA. Thank you again for your review and we hope you will consider staying with us again to...

Kaohsiung, Taiwan
Reviewed 27 March 2016 via mobile

This is the best hotel I have been to in Mexico. Gorgeous view. The beds are very very comfortable. Huge room with a working desk. Nice bathroom. Big closet. If you go for vacation there are a lot of activities you can do such spa, pool etc. It is a bit expensive compare the the rest pf the hotel in...

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Helpful?
1Thank MonicaSCNtraveler
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear MonicaSCNtraveler: Thank you for writing a review of your last stay at our property. Your comments are key to improve our services and offer our guests the service they deserve. It is good to know that our location was convenient for you. We hope to welcome you back at Hilton Mexico City Reforma. Sincerely, Jorge Gutiérrez General Manager

Sydney, Australia
Reviewed 27 March 2016

This was an overnight stay but in that short time we were impressed. The suites are huge. They each have two bathrooms & two showers. The beds were very comfortable and overall very clean. The Executive lounge was spacious and the service was excellent. There was sufficient variety in the food and we thoroughly enjoyed it. We went there just...

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Helpful?
1Thank Sandra B
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Sandra B: First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important to improve our services. It is good to know that our location was convenient during your stay, and that you enjoyed our facilities in general. Thank you also, for the comments about the executive...

Philadelphia
Reviewed 26 March 2016

This is a well-located, international-standard hotel with a good (if not spectacular) level of service, large, well-appointed rooms (at least on the executive floor) and the usual experience you expect from a Hilton. Executive lounge evening happy hour was quite nice with open bar and good selection of heavy appetizers and I particularly appreciated the selection of salads, fresh fruits...

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Helpful?
Thank gil123
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear gil123: Thank you for the time that you took, to share a review of your recently stay with us. We are filled with joy to know that you enjoyed our Executive Lounge specially the selection of the happy our. Guests feedback is truly important to improve our services. We hope to welcome you back at Hilton Mexico City Reforma....

Reviewed 24 March 2016 via mobile

I stayed here during a business trip but arrived early to sight see. The rooms for s diamond member are beautiful with a great view of the city. The breakfast buffet in the morning was excellent. The service and the employees were friendly and always willing to help. Don't forget to tip them, they are so grateful! I once found...

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Helpful?
1Thank Nadia Q
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Nadia Q: Thank you for taking the time to post your testimonial on Trip Advisor and share your comments. I am glad to read you liked the hotel and service in general. We will share all your comment with our staff. Guests feedback is truly important for us. Thank you again and I hope we will have the opportunity...

Los Angeles, Ca.
Reviewed 23 March 2016

Stephanie helped us check-in and was very accommodating. We had reservations that included a buffet breakfast but since we were checking out very early next morning, she offered to "pack us breakfast boxes" to take with us....which we declined as we were flying in the plane's prime cabin section. She then offered and had delivered to our room a very...

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3Thank BaneMP
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear BaneMP: Thank you for taking the time to provide us with such a detailed feedback and more important thank you for recognizing our Team Members and the work they do everyday to pamper, or just help our guest, specially Stephanie. I´m glad to know that you really enjoyed our property. I hope we will have the pleasure to welcome...

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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: €132 - €258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Hotwire, Travelocity, Despegar.com, Cancelon, Priceline, HotelQuickly, getaroom.com and TripOnline SA so you can book your Hilton Mexico City Reforma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing park for the best views.”
  • View from room 1903
foureyes18, 23 Apr 2017 | Read review
“Try the 4 Seasons.”
DRLuxury, 21 Apr 2017 | Read review
“The views are great in either direction although if you are high enough and looking east, you can see the Zocalo/Cathedral.”
gchernack, 19 Apr 2017 | Read review
“Higher floors offer better views of the city, if you don't mind the slightly extra elevator wait time”
VarunS531, 18 Apr 2017 | Read review
“higher floors seems to have better views”
Sindbad2007, 2 Mar 2017 | Read review
5 of 5