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Hilton Mexico City Reforma

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Hilton Mexico City Reforma
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1,790 Reviews from our TripAdvisor Community

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Showing 997: English reviews
Leon, Mexico
Reviewed 21 April 2016

The Hilton Reforma is located just in front of La Alameda Central Park, very close to the Zocalo and walking distance from many touristic attractions in downtown Mexico. The Hotel is modern with very good comfortable size rooms. There are many restaurants around to try in and out of the premises. Try El Cardenal for breakfast, you cant go wrong...

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Helpful?
1Thank velazquinho
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear velazquinho: Thank you for share this detailed feedback about you stay with us, I´m glad to know that you enjoyed our service during your last stay with us. For me it´s a pleasure to read that our privileged location is convenient for you. Thanks again for your comments, and we it will be a pleasure to welcome you back...

Fort Lauderdale, Florida
Reviewed 20 April 2016

have stayed here a number of times, its a well appointed hotel - good for business and conveniently located in Reforma with lots of small places to eat within walking distance, if traffic and pollution allow the park opposite is a nice place to take a walk in the evenings

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Helpful?
Thank Mark D
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Mark D I want to thank you for the time that you took for share your review about your recent stay at our hotel, for me it´s a pleasure to know that we are your first option, at the moment you have to choice a hotel in Mexico City. We hope to see you soon again, in Hilton Mexico...

Cupertino,CA
Reviewed 18 April 2016

Great location , wonderful staff and thoroughly enjoyable experience. Walk to nearby sites with ease , uber where transportation Is needed Museums, theater , food and shops are nearby .. The views from the hotel were beautiful

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Vikaskawatra
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Vikaskawatra: Thank you for taking the time to post your testimonial on Trip Advisor and share your comments. I am glad to read you liked the hotel and service in general. Thank you again and I hope we will have the opportunity to welcome you again in the future. Sincerely, Jorge Gutiérrez General Manager

Monterrey, Mexico
Reviewed 18 April 2016

Great Hotel at a great location. A lot more things to do around, more than the Polanco area. Walking distance to a bunch of museums, restaurants and bars in downtown that reflect the real essence of Mexico City.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank ceverest
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear ceverest: First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important to improve our services. It is good to know that our location was convenient during your stay, and that you enjoyed our facilities in general. Thank you again and I hope we will have the...

Leon, Mexico
Reviewed 17 April 2016 via mobile

Everything from the hotel is quite nice and good. The rooms are spacious, clean and has a good service. The terrace is very nice and modern. The only thing that I wouldn't go again is the brunch , served at the terrace, it is ok, but the price is expensive and as I said , the food is not over...

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Thank 11Gregoria11
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear 11Gregoria11: Thank you for taking the time to post your testimonial on Trip Advisor and share your comments. I am glad to read you liked the hotel and service in general. However I am sorry to see that you experience in our Terrace Restaurant probably was not the best. Your comments are key to improve our services and offer...

Surfers Paradise, Australia
Reviewed 16 April 2016

This hotel was very convenient for the historic district and by the time we had stayed for 3 nights we knew the staff on the Executive floor very well. Omelettes etc. were available on request and the staff ensured that there was bottled water to take with you. Drinks (wine, beer and sodas) and tapas were served from 6pm to...

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Helpful?
1Thank jeanselina
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear jeanselina: Thank you for taking the time to post your testimonial on Trip Advisor and share your comments. I am glad to read that you enjoyed our Executive Lounge and that our staff were very friendly. Again, thank you for sharing your observations and we hope that if your travels bring you back to Mexico City, you’ll give us...

Houston, TX
Reviewed 14 April 2016 via mobile

Nicer than most Hiltons. Ideal location with much to see, drink and eat in walking distance. The staff is very professional, friendly and helpful. Spend the extra and book a Jr suite on high floor. The view is worth it!! The hotel also has good restaurants and nice terrace bar.

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Thank cubansamHouston_TX
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear cubansamHouston_TX: First of all I want to thank you for taking the time to write such a nice review. We are happy to know that we have offered you a service of excellence, and that you enjoyed our privileged location. Guests feedback is truly important for us. Thank you so much for the comment about our staff, we will...

Texas
Reviewed 12 April 2016

Booked hotel for it's proximity to the Historic District and it sure was a great decision. As soon as you drive up the bellhops are right there and extremely courteous. Walk in and lobby is big and very nice. Check-in was a breeze. Loriana the front desk clerk was extremely courteous and efficient. Asked for room facing Bellas Artes and...

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Helpful?
Thank Texan24
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Texan24: First of all I want to thank you for taking the time to write such a nice review. We are happy to read that the service from our Team Members was friendly and helpful, specially Loriana and Vadir. Also please accept our apologies for the troubles that you had with the bathroom. Guests feedback is truly important for...

New York City, New York
Reviewed 10 April 2016

This hotel is at the top of my list of great stays! Upon checking in, however I was told that even though I had reserved connecting rooms three months ago, none were available. And then I was told that we also could not get rooms on a high floor so Iasked to speak to a manager. The manager, Lariana, listened...

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1Thank anemarie76
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear anemarie76: First of all I want to thank you for taking the time to write such a nice review. We are happy to know that our Front Desk Team Members were helpful, specially Loriana and Mariano, and that you enjoyed our staying with us. Thank you again for your comments. We will be glad to welcome you back soon....

ATLANTA, United States
Reviewed 9 April 2016

From beginning to end, my stay was pleasant and comfortable. And the staff was SOOOO helpful. IF you have a choice of where to stay in Mexico City, Mexico, choose Hilton Reforma. You will NOT regret it!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Laticia T
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Laticia T First of all I want to thank you for taking the time to write such a nice review. We are happy to know that we have offered you a service of excellence. Thank you so much for your comments about our staff. Guests feedback is truly important for us. We hope to welcome you back at Hilton...

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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: €132 - €256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
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8 months ago

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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing park for the best views.”
  • View from room 1903
foureyes18, 23 Apr 2017 | Read review
“Try the 4 Seasons.”
DRLuxury, 21 Apr 2017 | Read review
“The views are great in either direction although if you are high enough and looking east, you can see the Zocalo/Cathedral.”
gchernack, 19 Apr 2017 | Read review
“Higher floors offer better views of the city, if you don't mind the slightly extra elevator wait time”
VarunS531, 18 Apr 2017 | Read review
“higher floors seems to have better views”
Sindbad2007, 2 Mar 2017 | Read review
5 of 5