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Hilton Mexico City Reforma

2,116 reviews
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Traveller (870)
Room & Suite (378)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“alameda park”(64 reviews)
“el cardenal”(43 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,116)Write a Review
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Show reviews that mention
All reviewsthe executive loungealameda parkel cardenalbellas artesgreat hotellap pooldiamond memberpalace of fine artswalking distancebeautiful parkhistoric districtsteam roomexcellent locationcentral locationbusiness tripan upgradelobby bar
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21 - 25 of 1,196 reviews
Reviewed 7 January 2018

We booked a Room for 4 adult people but it was not worth the money for the family. There was 2 small Queen size beds and they was too small and too soft for 2 persons. Worn bathroom for a 5 star hotel. Short on...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 148perl
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 8 January 2018

Dear 148perl, First of all I would like to thank you for the time sharing your experience through TripAdvisor.com I am really sorry to read that you did not have an excellent experience at our hotel. As we inform at the reservation we rooms with...More

Reviewed 5 January 2018 via mobile

I come frequently to Mexico and stay at a Hilton with my long stays typically at the Hilton Reforma - the service has been outstanding especially after I am recognized as an elite member. The executive floor has been particularly accommodating with Alejandro and Miriam...More

Thank Carlos C
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 8 January 2018

Dear Carlos C, I would like to thank you for the time sharing your experience at TripAdvisor.com, and for all the nightsthat you have spent in our hotel we really apprecite your loyalty. And for us, is completely great to read that during all that...More

Reviewed 4 January 2018 via mobile

Stayed here for a week with my family. The rooms were nice and clean, attentive staff. Room service was also great. Hotel has a great location, central to everything. Great vendor market at The square across the street.More

Thank cio212
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 8 January 2018

Dear cio212, I want to thank you, for your staying at the Hilton Mexico City Reforma. Is fabulous to read that you and your family enjoyed the time at our hotel. As you mentioned in our Room Service options you will find a delicious plates...More

Reviewed 4 January 2018 via mobile

Stayed there at the end of the year with my family. I am a diamond member and they upgraded us to a Master suite (2301) with a superb view of the city. Great breakfast and friendly service. And clearly one of the best location in...More

Thank Acireale
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 8 January 2018

Dear Acireale, Greetings from the Hilton Mexico City Reforma ! I would like to thank you for share your experience with us, through TripAdvisor.com and for your loyalty as a Hilton Honors Diamond Member. I feel so happy to read that your Master Suite was...More

Reviewed 4 January 2018

I've stayed at Hiltons around the world, and this is among the best. Wonderful staff, rooms, facilities, and one of the best breakfast spots in Mexico City right in the hotel (I had asked my friends in Mexico City for restaurant recommendations, and turns out...More

Thank mgrodriguez
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 8 January 2018

Dear mgrodriguez, Reading your rewiew we felt so proud for bring you a high standard of service during this days with us. Thank you so much for share a review through TripAdvisor.com as you mentioned we have one of the best Restaurants at the hotel....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$146 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$146 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (870)
Room & Suite (378)
Dining (48)
Pool & Beach (31)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
Ask a question
saaz2106
19 September 2017|
AnswerShow all 5 answers
Response from GMReforma | Property representative |
Hi saaz2106, From the airport to the hotel, is depending the traffic around 30-35 minutes. We are located at the historic center of Mexico City. I do hope that this information was useful for you.
0
Votes
beenthereonce
25 July 2017|
AnswerShow all 7 answers
Response from GMReforma | Property representative |
Dear Beenthereonce, For gold member the normal benefits are the breakfast included in our restaurant buffet "Los Dones", depending of our availability we can offer you an upgrade, and with the upgrade you have the access to... More
0
Votes
Gerard B
6 April 2017|
AnswerShow all 2 answers
Response from GMReforma | Property representative |
Hola Gerad B. We have two different options the first one is Los Dones Restaurant, where you will find both options, a la carte and buffet, the concept of the restaurant is a mix of International and Mexican food, with... More
1
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Room Tips
"higher floors are great"
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"Stay on a higher floor for the best views."
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"High floor for best view!"
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"Would not recommend to go"
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