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Hilton Mexico City Reforma

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1,651 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Mexico City Reforma
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Los Angeles, California
Reviewed 2 weeks ago

We flew into Mexico City airport and had a little confusion finding the hotel. The neighborhood is called Reforma and there is a Fiesta Hotel on Av Reforma nearby the Hilton Reforma which is on Av Juarez so be sure to clarify. The neighborhood is cool- metro stop nearby, a nice park, walking distance from El Centro, Cathedral, and Templo...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AceCrosby
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mr. AceCrosby, We would like to thank you for the preference you had choosing Hilton México City Reforma as a place to spent your vacations, as you wrote in your review we are really near by many historical places, shops; as we said in a "privileged location". We really appreciate your comments, because this helps us improve our service...

Los Gatos, California
Reviewed 2 weeks ago

I arrived with the anticipation that this was going to be an excellent stay like all the others at the Hilton chain. I was gravely dissappointed when I arrived. At other Hilton hotels I have never had to ask the guest services reps for upgrades, they have always given me the full range of options to accommodate me. I had...

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Helpful?
1Thank roald852
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear roald852, I would like to thank you for taking the time to share your experience through TripAdvisor and for your continuous loyalty as a Hilton Honors Member. I am really sorry to read about the bad experience that you had in our property. Rest assured that I have shared your comments with our Front Office Manager, to improve the...

Ottawa, Canada
Reviewed 2 weeks ago

Stayed here October 3-5, 2016 while in Mexico City for a meeting. Large rooms, very clean, and hotel is centrally located. Walking distance to major tourist attractions, had no concerns with security walking on my own. Staff was very friendly and helpful. I would definitely stay here again.

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Helpful?
Thank JOANNE M
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear JOANNE M, Greetings from the Hilton Mexico City Reforma !!! Thank you so much for your staying with us during last October. We feel so good to read that your experience at our hotel was great. As you mentioned we are located in a perfect please near to a lot of attractions to visit. We hope to welcome you...

San Marcos, California
Reviewed 2 weeks ago

The Hilton Reforma is a great place to stay. From the very beginning to the end of our vacation, the staff was friendly and helpful, the room was very clean, and the food at all the restaurants was top-notch. The location of the hotel was an added plus! La Cardenal is a superb restaurant for excellent food (breakfast and dinner)...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Loretta M
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear lorettam2017, Thank you so much for the great review that you have written. We feel with proud to hea that you had an incredible experience with us. Also as you mentioned our restaurants are fabulous La Terraza at the 6th floor with the variety of the international food or Los Dones for the breakfast buffet are good options that...

Los Angeles, California
Reviewed 2 weeks ago

The stay at the Hilton was very pleasant and made the trip very enjoyable. Centrally located and a helpful staff contributed to the enjoyment of the trip. Knowing Spanish was very helpful as we took public transportation...bus and metro, to get around. Felt very safe and was appreciatI've of the help received from the chilangos who were friendly, warm and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank maria112050
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear maria112050, Greetings from Hilton Mexico City Reforma !!! I would like to thank you for the time to share your experience with us. Is great to read that you had an incredible stayed with us. As you mentioned we are in a perfect location at Historic Center of Mexico City, near to a lot of attractions. We really appreciate...

Chevy Chase, United States
Reviewed 3 weeks ago

We loved our experience at the Hilton. The services were dynamite and the location was perfect. The staff met all our needs. The restaurant prepared amazing food in a fantastic setting. We used the concierge to set up several tours in and around Mexico City.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sean H
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mr. Sean H, Thanks for choosing Hilton México City Reforma for your last stay, we would like to thank for your positive feedback in our service, the staff; We have shared your comments with them in order to keep the same path wit our guest. We are glad we met all your expectations and we will be waiting for...

Reviewed 3 weeks ago

My son and I stayed for one week. We were visiting the city for the first time on vacation. The breakfast buffet was a full and had a variety of healthy choices. The hotel staff was bilingual and friendly. Our room had a beautiful view of the city and we found it to be clean, quiet and comfortable. The location...

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Helpful?
Thank Grant P
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Grant P, What a wonderful review !!! Is great to read that the first time that you had in Mexico City was incredible, thank you for make us part of that. Is for us a pleasure, to know that you really enjoyed all the services at the hotel, the restaurants, and the location, that is perfect for all the...

Mexico city
Reviewed 3 weeks ago

We will definitely be back to this gorgeous hotel! Right off the alaneda in the historic district. Can not find a better location than this one! Has a pool, tennis, spa, restaurants. You can also just walk across the street to a beautiful park and to Bellas Artes! Staff is super friendly and it is very tidy! Excellent....top rating for...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Alicia M
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear aliciamG1366GK, Greetings from Mexico City !!! On behalf of the staff of the Hilton Mexico City Reforma, I would like to thank you for share your experience. Is great to hear that you enjoyed all our facilities like the SPA, Tennis court, Indoor pool etc. Our staff always try to do the best work to offer you an unforgettable...

Albuquerque, New Mexico
Reviewed 3 weeks ago

Incredible family visit to Mexico City and Hilton Reforma. Tremendous location, staff were incredibly helpful and genuine and hotel was first rate. I would recommend this hotel to any traveler and can't say enough about Mexico City....one of the best "big city" experiences I have ever had.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jfish2016
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear jfish2016, First of all I would like to thank you for choosing Hilton Mexico City Reforma, for your recent stay in Mexico City, it has been a pleasure to see you and your family at the hotel. As you mentioned we are in a perfect location near to a lot of attractions like the Alameda Park, Fine Arts Palace...

Reviewed 3 weeks ago

Very good hotel in the heart of the city being its location just perfec. The palacio Bella's artes is only 2 minutes away and this is a place you should visit. Plaza Garibaldi is also 4 streets away. An ideal place to see the famous mariachis singing for you. Service was very good and room comfortable. It offers the reliable...

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Helpful?
Thank Freddy M
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Patricia C, On behalf of the Hilton Mexico City Reforma staff, we would like to thank you, for the time to write your experience with us. As you mentioned we have an excellent location near to a lot of attractions of Mexico City, like Fine Arts Palace, Alameda Park, main Zocalo, Garibaldi etc. Thank you so much for the...

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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from the five-star Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: €151 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct, Priceline, Travelocity and Jetsetter so you can book your Hilton Mexico City Reforma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 25th floor and had a fabulous view of the city and mountains.”
 of 5 bubbles RFMattick, 20 Jan 2017 | Read review
“We were very happy our room had a view of the park and Palacio de Bellas Artes.”
 of 5 bubbles DolleyMaszola, 15 Jan 2017 | Read review
“Joyce and Luis at the front desk chose a fabulous room for us.”
 of 5 bubbles sallysT7158SS, 27 Dec 2016 | Read review
“It is a perfect option to choose this hotel , guaranteed !”
 of 5 bubbles gustavog893, 25 Dec 2016 | Read review
“Rooms overlooking the city - the higher up the floor the better!”
 of 5 bubbles 547lynnw, 9 Dec 2016 | Read review
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