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Hilton Mexico City Reforma

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Traveller (898)
Room & Suite (386)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“los dones”(32 reviews)
“alameda park”(65 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Mexico City Reforma
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,160)
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1,223 results
Traveller rating
785
309
78
29
22
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LanguageEnglish
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785
309
78
29
22
Show reviews that mention
All reviewsthe executive loungelos donesalameda parkbellas artesgreat hoteldiamond memberpalace of fine artswalking distanceoutdoor poolhistoric districthigh floorcentral locationexcellent locationbusiness triplobby baran upgradestandard room
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1 - 5 of 1,223 reviews
Reviewed today

Problems start as soon as you enter the hotel. From the front desk staff, who doesn't even acknowledge your HHonors status, to the staff who jumps to take your luggage and wait patiently for your tip. I was finally "upgraded" by a not smiling receptionist...More

Thank AnnaInTheWorld
Hotel's Favourite
Reviewed 7 January 2018

This hotel was having a very good sale and we booked 4 nights in December. We used it as our base for visiting and thought it was excellent. We were upgraded to a larger suite and it was very spacious with a good bed and...More

1  Thank torontotwo_13
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded 8 January 2018

Dear torontotwo_13, On behalf of the staff who work at the Hilton Mexico City Reforma, I would like to thank you for this wonderful review that you have shared with our TripAdvisor readers. As you mentioned we have the biggest rooms in the Mexico City...More

Reviewed 2 days ago

I felt I got great value for my stay at the Hilton Mexico City Reforma. Great facilities, large room, really excellent Wi-Fi throughout the hotel – probably the best I’ve experienced in recent trips including stays in London and Tokyo. The only thing I would...More

Review collected in partnership with Hilton Hotels & Resorts
Thank lbernardrivas
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded yesterday

Dear lbernardrivas, First of all I would like to thank you for your recent stay at Hilton Mexico City Reforma. Is great to read that you enjoyed the time with us, and also de facilities that we provide to our guests. At Hilton is our...More

Reviewed 4 days ago

Hilton Reforma is situated in a very bustling part of Mexico City and many attractions are within walking distance. I traveled for a few days on business and enjoyed the beautiful views from the executive lounge. The service and room were impeccable.More

Review collected in partnership with Hilton Hotels & Resorts
Thank yrivera2018
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded yesterday

Dear yrivera2018, Greetings from Hilton Mexico City Reforma !!!! I would like to thank you for your recent stay with us, and for the time sharing your experience through TripAdvisor.com As you mentioned we have a lot of places to visit a walking distance from...More

Reviewed 5 days ago

Got a room with a great view on a 19th floor. Room was clean and modern, spacious enough for 2 adults and two kids. Courteous attentive staff. Location is right in the center, 15 - 20 minutes to Zokalo, about 10 minutes to the Monumento...More

Thank bivni
Response from GM_Reforma_1, Gerente at Hilton Mexico City ReformaResponded yesterday

Dear bivni, We appreciate the time you have taken to share your experience through TripAdvisor. As you mentioned we have the rooms biggest that the average hotels in Mexico City, so that is a plus for our guests. Thank you so much for being part...More

View more reviews
Most Booked Properties in Mexico City, Mexico
See all 312 hotels in Mexico CitySee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$143 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#14 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$143 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#14 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (898)
Room & Suite (386)
Dining (48)
Pool & Beach (35)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
Questions & Answers
Ask a question
saaz2106
19 September 2017|
AnswerShow all 5 answers
Response from GMReforma | Property representative |
Hi saaz2106, From the airport to the hotel, is depending the traffic around 30-35 minutes. We are located at the historic center of Mexico City. I do hope that this information was useful for you.
0
Votes
beenthereonce
25 July 2017|
AnswerShow all 7 answers
Response from hardworkingmommy | Reviewed this property |
sorry, just saw this. i'm just a traveler, not an employee. i think these questions would best be directed to the hilton honors desk. good luck.
0
Votes
Gerard B
6 April 2017|
AnswerShow all 2 answers
Response from GMReforma | Property representative |
Hola Gerad B. We have two different options the first one is Los Dones Restaurant, where you will find both options, a la carte and buffet, the concept of the restaurant is a mix of International and Mexican food, with... More
1
Vote
Room Tips
"request a room with a view of Reforma Street / Park View"
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"Ask for high floor with view of the park. You can join Hilton Honors by simply calling up and joining. That..."
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"Ask for high floor, city view"
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"the executive level surcharge is well worth the upgrade"
Read review
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