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Hotel Geneve Ciudad de Mexico

972 reviews
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Traveller (504)
Room & Suite (156)
Dining (53)
Overview
  • Excellent44%
  • Very good38%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“zona rosa”(147 reviews)
“historic hotel”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
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Reviews (972)Write a Review
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All reviewszona rosahistoric hotelwinston churchillmarlon brandochief conciergebeautiful lobbytwo double bedsfelt safehotel lobbybusiness centerroom was largerestaurants and shopstwo blockschapultepec parklocation is excellentsanbornsmuseum
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1 - 5 of 509 reviews
Reviewed 6 days ago via mobile

Historic hotel in the Zona Rosa district. Outstanding staff who go out of their way to greet you and assist you with anything. Very friendly people in Mexico City. There is a lot of activity right outside the door including a small shopping mall across...More

1  Thank ReallyNiceClark
Response from Luis Felipe B, General Manager at Hotel Geneve Ciudad de MexicoResponded 4 days ago

Thank you very much for your review, we value very much your feedback, our main goal is to provide our guests with the best service always Sincerely

Reviewed 1 week ago

Hotel Geneve has lovingly preserved a piece of Mexico City's history. The lobby, atrium, and other main floor rooms are stunning and beautifully preserved. Many exhibits share the hotel's history and take you back in time. Rooms are fine, but are a little tired. Staff...More

Thank nyctravelr
Response from Luis Felipe B, General Manager at Hotel Geneve Ciudad de MexicoResponded 1 week ago

Thank you for your feedback we appreciate it very much

Reviewed 3 weeks ago

Stayed at this hotel twice before it was remodeled it is Very nicely redone the area is not the best but the Hotel is outstanding. Rooms are very clean service is great, staff very friendly and make extra effort to help you get around

Thank jjgerman235
Response from Luis Felipe B, General Manager at Hotel Geneve Ciudad de MexicoResponded 3 weeks ago

Thank you very much for the time to write this review, you really help us to measure our service goals. Sincerely

Reviewed 4 weeks ago via mobile

Came with friend to stay in DF, It seems like when you talk to staff and tell them the room you want away from noise or you want rooms that adjoin that it goes over there head or do not listen to a customer like...More

Thank Matt W
Response from Luis Felipe B, General Manager at Hotel Geneve Ciudad de MexicoResponded 4 weeks ago

Thank you for your review, our food and beverage departments open at 7 am and we check it every day, we do not have in the last 35 days a delay to open the restaurant, and we have room service available 24 hrs. We have...More

Reviewed 4 weeks ago via mobile

An amazing historical hotel in central Mexico City. At the doorstep everything that the city has on offer. While our room didn't have much of a view, it was spacious and the breakfast delicious. Foyer, reading room, and bar full of historical artefacts. Worth the...More

1  Thank Pandy65
Response from Luis Felipe B, General Manager at Hotel Geneve Ciudad de MexicoResponded 4 weeks ago

Thank you very much for your review, we value it very much. Thank you for choosing our hotel for your stay. Sincerely

View more reviews
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123456102
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$84 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Mexico City
#22 Romantic Hotel in Mexico City
#50 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$84 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Mexico City
#22 Romantic Hotel in Mexico City
#50 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (504)
Room & Suite (156)
Dining (53)
Amenities (40)
Family and Play Areas (13)
Business Centre & Event Rooms (10)
Nearby
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars,
boutiques and bistros, Zona Rosa is perfect for those
looking to have a great time to socialize, have fun
and be part of the great LGBT community in Mexico
City. Day or night, it’s possible to spend the entire
time exploring, drinking, dancing and shopping while
being amazed by its classic yet eclectic European
style. Reforma’s luxury hotels and world renowned
...More
Questions & Answers
Ask a question
marybe
30 January 2018|
AnswerShow all 7 answers
Response from windfootsteps | Reviewed this property |
They maybe very helpful with some but they were not at all helpful to us. It’d be interesting to hear your experiences. When we were there, the entire had seemed to have a Don’t give a damn kind of demeanour throughout.
0
Votes
Willy2518
26 November 2017|
AnswerShow all 7 answers
Response from Claudia G | Reviewed this property |
Yes free WiFi
1
Vote
juleskTucson
10 August 2017|
AnswerShow all 9 answers
Response from Luis Felipe B | Property representative |
Yes our coincierge can arrange both of your requests.
0
Votes
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12345610
Room Tips
"Get a room away from the front as the street can be noisy"
Read review
"ask for a room at 3dr floor."
Read review
"Ask for a room in the quietest part of the hotel, on the Liverpool Street side, or on an inner courtyard."
Read review
"Excellent rooms, some have historic value too. We booked a suite and asked for the quiet section. It was..."
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