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Despite the services listed under on here as well as on other websites including hotels.com, this is NOT a wheelchair accesible hotel! My fiance is a paraplegic and when we made our reservation online we chose a wheelchair accessible room. Two days before our arrival,...More
Response from SergioBastar, Director de Relaciones con Clientes at Stella MarisResponded 2 April 2016
We are terribly sorry about this situation. we had an internal communication error and this led to give you a room without the specifications you asked, likewise, we have recommended to our sales channels assosiates to add a filter, because you was offered...More
The room was clean, comfortable bed, the staff are helpful. The breakfast was nice, but not of the best. I recommend to family and couple. The internet was good. The price was right. The swimming pool is not conserved, that's a shame.
Response from SergioBastar, Director de Relaciones con Clientes at Stella MarisResponded 4 January 2016
Thanks for your feedback, we are working at the pool area so it can be nicer.
have a nice day.
My wife, two kids and I stayed a week in May 2014. The facilities are a bit dated but well kept. The room was spacious enough, it was only used to sleep as we spend most of the day walking around the city.
This is just a great hotel and it offers a lot of value for those who aren't looking for a lot of amenities. It's very clean, has a nice little lobby and a good restaurant. The rooms are small but nice and the bathrooms are...More
We stayed at this hotel for two nights back in November. It was just as described and possibly even better! Everything was extremely clean, service was great, and we slept extremely well. The bed was comfortable, there was no noise to wake us up, and...More