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Emporio Reforma

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747 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Reviewed 2 days ago NEW

The hotel was in a great location to get to and from areas in the city. Around the corner there was a great taco joint. My only criticism is they charged me 50 pesos because I cleaned my shoes with a hand towel. It seemed pretty petty.

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Helpful?
Thank chrisgF434CY
Arizona
Reviewed 1 week ago via mobile

All of the staff took great care of us as soon as we arrived! The restaurant has great food but an even better staff! The housekeepers were attentive and very kind. The front desk staff quickly learned our names, helped us arrange tours and taxis. To top it all off, while we were on the double decker bus driving by...

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Helpful?
Thank ChulaJAR
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thank you very very much for your review! We are honored of serving you and please rest assured we will continue offering our best service to keep being your best option for hotel in Mexico City. It will be a pleasure share your comment with the rest of the staff. Best regards! Iliana Cortes Palacios General Director

Guadalajara, Mexico
Reviewed 1 week ago

At the very entrance you receive a friendly welcome from Ramon, which is one of the hostess at the door. Everyone is kind and helpful and the hotel is in a very safe area. They have a nice service at the dinning room where Miguel is in charge of some tables and the buffet breakfast is really atractive. I took...

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Helpful?
Thank 550veronicaa
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear guest, Thank you very much for your kind comment. We are glad to know you have enjoyed our hotel and look forward to another opportunity of serving you. See you soon! Best regards! Iliana Cortes Palacios General Director

Reviewed 2 weeks ago via mobile

Very well located it is a bit old. The rooms are ok according to the price. Service in the restaurant are so nice. Free wifi and rooms for meetings available at reasonable prices. Très bien placé pas loin du centre. C'est un hôtel un peu ancien mais les chambres son bien par rapport au prix Buen hotel localizado a una...

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Helpful?
Thank Fanjoya
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros. Para el Hotel Emporio Ciudad de...

Brooklyn, New York
Reviewed 4 weeks ago

I stayed at Emporio Reforma 4 days 3 nights in March 2017 I would really like to thank the staff for an excellent customer service, from my check in to my check out. When I first got to the hotel I was a little sick from the flight and car ride, it was only 1030 am & the hotel accommodated...

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Helpful?
Thank BklynFrenchGurl
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear guest, Thank you so much for your preference and for kind review. It is our pleasure to know that we meet your expectations. Please give us the opportunity to serve you again in your next visit to Mexico City, we hope to have you back soon at Emporio Ciudad de Mexico. Best regards. Iliana Cortes Palacios General Director

Houston, Texas
Reviewed 19 March 2017

When you go to Mexico City, stay at Emporio Reforma. An excellent hotel if you're not too particular. But if you are, than stay at a high price hotel that will give the same service that you would receive at Emporio Reforma. Three day before arriving in Mexico City, I called the hotel and arranged for a taxi to pick...

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Helpful?
Thank contractstrategies
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear guest, Thank you very much for your preference and for your kind comments. For us is very important that you enjoyed every aspect of your stay. We enjoy creating unique experiences though our service. It is spectacular to know that you felt so welcomed by our staff, they will be glad to read the opinion. We are always looking...

New Orleans, Louisiana
Reviewed 13 March 2017 via mobile

Spent 4 nights at this hotel very pleased with accommodations. The desk personnel were very helpful. The buffet breakfast offered a variety of fruits and cook to order omelettes with ham, bacon and sausage. There are restaurants within walking distance. Pricing was moderate.

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Helpful?
Thank danielr
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thank you so much for your comments. It has been an honor to serve you and look forward to see you again soon at Emporio Ciudad de Mexico. Best regards. Iliana Cortes Palacios General Director

Reviewed 22 February 2017 via mobile

Me and my husband spent 3 beautiful days in Emporio Reforma Hotel and had the best experience everyday and at every place. Room,restaurant, ete. Mr.Manuel Miguel at the restaurant made us feel extremely well every time we went. Mr. Martin Lopez in the lobby was of great help. They all made us feel very comfortable. I would highly recommend Emporio...

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Helpful?
Thank Diana J
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

For Emporio Reforma it is a pleasure to receive comments like yours. We will recognize the effort and love with wich our coworkers do their work will be a pleasure to serve you in your next stay. Sincerely, Iliana Cortes Palacios General Director

Reviewed 13 February 2017

This hotel was so convenient and close to all the museums in the area. There was so much accessible places to eat and visit right down the street. It was so reasonable and so spacious! The staff was amazing and so helpful when we needed a cab.

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Helpful?
Thank Ali G
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Dear Guest, We appreciate that you have responded our questionary, as well as knowing that we have met your expectations. We hope to have the pleasure of serving you in your next visit. Best regards, Iliana Cortes Palacios General Director

Perth, Australia
Reviewed 1 January 2017

The room is adequate and the bed very comfortable. A small but functional bathroom. The breakfast selection is very good but most of the "hot" dishes are cool to lukewarm. At least the egg station food is hot. The dinner menu is reasonable and the food was OK without being outstanding. Portion sizes are good. Martin is a great waiter....

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Helpful?
Thank Ken J
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thanks for taking the time to fill out the questionnaire during your visit. We appreciate hearing from our cuestomers, your comments are vital for us to continue to serve you as you deserve. We expect to be favored in be your first choice on your next visit and make it exceeds the previous one. Best regards, Iliana Cortes Palacios General...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Emporio Reforma

Address: Avenida Paseo de La Reforma 124, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Price Range: €69 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City
Hotel Style:
#29 Romantic Hotel in Mexico City
#36 Family Hotel in Mexico City
#43 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Reforma staff and other travellers.
7 questions
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Albuquerque, New Mexico
2 months ago
New York City, New York

See all questions (7)

Questions? Get answers from Emporio Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less noise I supose, I was in one.”
550veronicaa, 19 Apr 2017 | Read review
“Don't eat or Drink anything out of the mini Bar so pricy Go to the store next door instead”
  • Small but clen bathroom
  • Main Room
  • Stack with expensive cheap snack lol
  • Tv and DVD player
  • Mini Bar leave it alone not worth the cost
BklynFrenchGurl, 30 Mar 2017 | Read review
“Plan in advance because the hotel is always booked to capacity”
contractstrategies, 19 Mar 2017 | Read review
“Making a reservation from the hotel website is cheaper”
montalvolili, 20 Dec 2016 | Read review
“Request a room at the back away from the street.”
LoriW_10, 3 Nov 2016 | Read review
5 of 5