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Emporio Reforma

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675 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Perth, Australia
Reviewed 2 weeks ago

The room is adequate and the bed very comfortable. A small but functional bathroom. The breakfast selection is very good but most of the "hot" dishes are cool to lukewarm. At least the egg station food is hot. The dinner menu is reasonable and the food was OK without being outstanding. Portion sizes are good. Martin is a great waiter....

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Helpful?
Thank Ken J
San Jose, Costa Rica
Reviewed 2 weeks ago

This is a nicely situated hotel walking distance (20 minutes) to zona rosa restaurants and the Angel of Independence. The hotel lobby is pleasant with a buffet breakfast in a huge restaurant as well as a smaller cafe in the front. We ate in both places, and preferred the lighter fare in the cafe, though the buffet should not be...

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Helpful?
Thank lunasol11
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thank you for taking the time to write a review, and I am so sorry that your experience with us in was disappointing for the tour. We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities; But nevertheless the tour that they bought is external to the hotel, in his next visit...

Westport, Connecticut
Reviewed 2 weeks ago

I stayed in this hotel as a single. The room was small, but adequate for one person. The bed was very comfortable. The bathroom was very nice, with a jacuzzi tub. My room (307) had no view, but it was extremely quiet, which is important to me. The hotel is conveniently located between Chapultepec Park and te Zocalo, and near...

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Helpful?
Thank lorettam55
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review
Google Translation

Estimado Huésped, De antemano agradecemos su tiempo para llenar nuestra encuesta durante su visita. Estamos comprometidos y trabajando más que...

Mexico City, Mexico
Reviewed 3 weeks ago

I stayed in the most economical room with a queen sized bed. The room was clean, I had internet access, a mini bar, cable tv, and a safe in the room. The cleaning staff was really friendly and diligent. Employees in the lobby area were really courteous and helpful they answered any questions I had. The service at the restaurant...

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Helpful?
Thank montalvolili
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important, Thanks a lot, Ihope you come back soon at Mexico City in your home Hotel Emporio Reforma. Sincerely, Hector Villa Saenz General Director

Oceanside, California
Reviewed 9 December 2016

The service was great. The hotel is very clean and modern, only needs better wifi. They have their own taxi service which made for safe travel around the city. You can reserve the taxi for the day. I would highly recommend this place family business or just friendly travel.

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Helpful?
Thank ArtLaura96
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thanks for your feedback, it is helpful for us to know your experience in the Hotel. Thanks a lot, I hope you ome back soon at Mexico City in your home Hotel Emporio Reforma. Best regards. Hector Villa Saenz General Director

Seattle, Washington
Reviewed 30 November 2016

Excellent location: lovely walk to the Zocalo, longer but superb walk to the Anthropology Museum, so many fine plazas and parks. Just beyond the edge of the Zona Rosa. Lots of places to eat, all prices. Safe. Fun. Hotel itself provides excellent service, including answers to questions, directions, more. The room: good bed, enough closet space. Small room but who...

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Helpful?
Thank RitaBee1
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thanks for taking the time to fill out the questionnaire during your visit, We appreciate hearing from our customers, yor comments are vital for us to continue to serve you as you deserve. We expect to be favored in be your first choice on your next visit and make it exceeds the previous on. Best regards, Hectos Villa Saenz General...

Reviewed 21 November 2016 via mobile

I stayed with them last week to attend an Adele's concert in Mexico City and the room was amazing. It was spacious and clean and I loved the shower. Personel is a great asset to the hotel I personally recomend Alfredo the bell boy and Fernando; they always tried their best and gave the extra mile helpimg us with Taxi...

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Helpful?
Thank Vhern
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

I appreciate the time taken to send us your feedback. I've had feedback with Mr. Fernando and the front desk staff and Mr. Alfredo the bell boys. It is helpful for us to know your experience in the Hotel. We expect to be favored in be your first choice on your next visit and make it exceeds the previous one....

Bergamo, Italy
Reviewed 17 November 2016 via mobile

The Location is very good, staff is very nice and caring, Rooms are small but clean and comfortable, restaurant is good for any meals, breakfast included has really a wide choice. Price is good. Wifi is too slow.

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Helpful?
Thank Axeletsharon
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. Thanks a lot. Regards, Hector Villa Saenz General Director

Reviewed 15 November 2016

My first time writing a hotel review but I have to because of a few things... the staff and service at the hotel were absolutely lovely and made our stay feel easy. The decoration and ambience of the hotel is beautiful and really comfortable. Our room was small but we didn't mind that as it was well equipped, bed was...

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1Thank Victoria S
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

We sincerely appreciate your taking time to provide your comments; it is helpful for us to know your experience in the Hotel. Your feedback is very important. It is important to know we have a different kind of room and views. Thanks a lot, I hope you come back soon at Mexico City in your home Hotel Emporio Reforma. Regards,...

Leeds, United Kingdom
Reviewed 14 November 2016

The staff are very helpful and trustworthy. My partner left his jacket in the room after checking out - we returned to the hotel 5 days after checkout and the jacket had been held by housekeeping. The hotel is in a good location on a safe road.

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Helpful?
Thank MPWharton
Emporio_Mexico_Hotel, Director General at Emporio Reforma, responded to this review

Thanks for taking the time to fill out the questionnaire during your visit, We appreciate hearing from our customers, your commentes are vital for us to continue to serve you as you deserve. We expect to be favored in be your first choice on your next and make it exceeds the previous one. Best regards, Hector Villa Saenz General Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Emporio Reforma

Address: Avenida Paseo de La Reforma 124, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Price Range: €73 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Reforma 3.5*
Number of rooms: 145
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Also Known As:
Emporio Reforma Mexico City
Emporio Reforma Hotel Mexico City
Hotel Style:
#29 Romantic Hotel in Mexico City
#36 Family Hotel in Mexico City
#43 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Emporio Reforma staff and other travellers.
2 questions
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Questions? Get answers from Emporio Reforma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Making a reservation from the hotel website is cheaper”
 of 5 bubbles montalvolili, 20 Dec 2016 | Read review
“Request a room at the back away from the street.”
 of 5 bubbles LoriW_10, 3 Nov 2016 | Read review
“Small room but nice and clean.”
 of 5 bubbles V6319DMchristopherm, 19 Oct 2016 | Read review
“Keep the windows closed if you are on the 3rd floor or above as the city sounds are very loud.”
 of 5 bubbles nathanwallace6, 7 Sep 2016 | Read review
“Traffic was bad in CDMX. Walking is the best option.”
 of 5 bubbles WeiChat, 27 Aug 2016 | Read review
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