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Riazor

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Riazor
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208 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Reviewed 5 days ago NEWvia mobile

What I have to say about this property is very good and very bad! The first thing that I would like to say is that the restaurants on property are excellent, café area has a lot of nice cakes and posters! Common areas of the hotel are very clean. Now the bad: The front desk staff are rude obnoxious and...

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1Thank Francisco N
Edmonton, Canada
Reviewed 1 week ago

I overnighted twice at this hotel in 2017. I chose that hotel because it was more reasonably priced than the other hotels with shuttle service to Benito Juarez Airport. The rooms are very clean and the bedding was good. Most of the clients seemed to be using the hotel for overnighting during layovers at the airport so readers are likely...

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1Thank jeang260643
New Jersey
Reviewed 4 weeks ago

I spent the night here during an extended layover to the USA. The GOOD: Romms is very comfortable, very plush and clean bed with coffee maker and quiet. the BAD: the amenities were not up to par - the indoor pool was cold, the jacuzzi was cold and there's no SPA treatment during the weekend. When I asked why the...

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Thank jerseyxguy
Medellin, Colombia
Reviewed 4 weeks ago

I stayed at this hotel for 4 hours only. I choose the hotel for being close to the airport. The hotel has a small office at the airport that takes care of reservation an transportation to and from the hotel. Transportation to the hotel was almost immediate and took about 10 minutes. Transportation from the hotel to the airport is...

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1Thank JuanA678
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear customer: Thank you very much for your visit, we are glad that you enjoyed your stay and our attention and service. We look forward to welcoming you in this Hotel Riazor

Raleigh, North Carolina
Reviewed 4 January 2017

We asked an airport rep where to get the Hotel Razor Shuttle,were directed to Door (Puerta) 4, were told by another airport rep just outside the door that the Razor shuttle would be there in 20 minutes, which was accurate. Driver helped us with our bags, and we were at the hotel in another 20 minutes. Check in was smooth,...

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2Thank joyceleighbowden
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear customer: We appreciate your visit and we are pleased that you have been satisfied with the quality of service offered by our hotel, as well as the attention you received from our staff. Each of your comments are important to us. They help us to improve. Hotel Riazor appreciate your preference.

Boulder, Colorado
Reviewed 2 January 2017

The hotel is basic but clean and the service is very good once in the hotel. I sent an email before we travelled to verify the shuttles and was assured the shuttles ran until late and someone would be at the door of the airport to help us with the shuttle. There was no one at the door and we...

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1Thank TripAffine
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear customer: We appreciate your visit and we are pleased that you have been satisfied with the quality of service offered by our hotel, as well as the attention you received from our staff. Each of your comments are important to us. They help us to improve. Hotel Riazor appreciate your preference.

Reviewed 1 January 2017 via mobile

Hotel facilities and cleanliness are quite good for the price paid. Our theory is that, unfortunately, some of the staff is colluded with extortion gangs trying to scam guests out of money or worse. We received a phone call on 25 Dec at 10 pm from a stranger that knew my name and room number. After I accepted the call...

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5Thank Antonio A
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Customer: We regret the incident that occurred during your stay with us, we thank you for taking the time to write your experience. We are working to avoid another inconvenience like this, we care about the safety of our customers. Hotel Riazor appreciates your preference.

London, United Kingdom
Reviewed 5 December 2016

I have stayed in Riazor on 2 occasions. This is the first review for when i stayed in November. I travelled from London and before arriving, I contacted the hotel on at least 4 occasions on email and facebook. I asked about the free shuttle. I was told that someone would be standing with a HR placard as soon as...

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2Thank travelleruk27
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Guest. We appreciate the time taken to share everything during your visit. We make sure that all our visitors have a pleasant experience when they select us. We regret the inconveniences presented, we work constantly on improvements that lead us to excellence.

Brecon, United Kingdom
Reviewed 1 December 2016

* Good little hotel which is relatively new judging by the look and smell of it. * The only real problem with the hotel is that unless you have sat nav, a very good bus or taxi driver you are going to struggle to find the place. * Rooms are very big with two king size beds, a work table,...

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2Thank ColinDCwmbran_Wales
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear guest: We appreciate your visit and we are pleased that you have been satisfied with the quality of service offered by our hotel, as well as the attention you received from our staff. Each of your comments are important to us. They help us to improve. Hotel Riazor appreciate your preference.

Dallas, Texas
Reviewed 7 November 2016

It was perfect for me. Close to the airport they pick me up and they drop me off. I was able to due everything that I have to due. The staff performance was more than what I expected they we're excellent.

Review collected in partnership with Amoma.com
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1Thank 146yennim
01Direccion, Director de Relaciones Públicas at Riazor, responded to this review

Dear Customer. It is a pleasure that we have covered your expectation. We thank you in advance for all the comments and hope to see you soon. Hotel Riazor appreciate your preference.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Riazor is located very nearly from Mexico City’s International Airport, only five minutes on Viaducto Miguel Aleman road. We are very near from the main exhibition and conventions centers, as well as sports and shows venues such as the Foro Sol, the Sports Palace and the Hermanos Rodriguez racetrack. Also, we are only 15 minutes from Mexico City’s Historic Downtown. We offer absolutely free airport-hotel-airport transportation. ... more   less 

Additional Information about Riazor

Address: Viaducto Miguel Aleman 297 | Mexico City, Mexico City 08310, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €62 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riazor 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Riazor Hotel Mexico City
Riazor Hotel Guadalajara
Riazor Mexico City
Hotel Style:
#18 Spa Hotel in Mexico City
#23 Romantic Hotel in Mexico City
#37 Family Hotel in Mexico City
#49 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Riazor staff and other travellers.
11 questions
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Questions? Get answers from Riazor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid twin rooms at lower levels”
 of 5 bubbles travelleruk27, 5 Dec 2016 | Read review
“There is an 8 lane road next to the hotel so ask for a room on the back side”
 of 5 bubbles ColinDCwmbran_Wales, 1 Dec 2016 | Read review
“Some rooms face the main street. We think you better can avoid those rooms because that street is the main East-West highway.”
  • Room 117
 of 5 bubbles MarcelTraveller, 14 Feb 2016 | Read review
“Ask for a room not facing the roadway”
 of 5 bubbles SoloTeaParty, 23 Dec 2015 | Read review
“Ask for rooms far from speakers”
 of 5 bubbles javierc822, 16 Oct 2015 | Read review
5 of 5