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Gran Hotel Ciudad de Mexico

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Traveller (1973)
Room & Suite (480)
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Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Gran Hotel Ciudad de Mexico
Special Offer: Package Deal
Offers from Gran Hotel Ciudad de Mexico
Special Offer: Package Deal
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,216)
There are newer reviews for Gran Hotel Ciudad de Mexico
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Traveller rating
1,248
298
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All reviewsbeautiful hotelterrace restauranttiffany glass ceilingtiffany styleart nouveauoverlooking the squarejose luiswrought ironnational palacedepartment storemaster suitetemplo mayormetropolitan cathedralmain plazatop floorhistoric buildingthe heart of the city
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471 - 475 of 1,636 reviews
Reviewed 11 October 2016

1.The best doorman Javier.Who went out to greeted us and took care of our luggages when he saw us walked to the hotel from a taxi.Then he helped us check-in and took us to our room.He also told us some interesting storys about the history...More

1  Thank tuotuo
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 13 October 2016

Dear guest, Thank you our choosing our hotel, and for taking the time to write a review of the excellent service provided by our staff! I am so glad to hear that you enjoyed your stay with us, and of course that you had a...More

Reviewed 10 October 2016 via mobile

My cousin and I brought my husband and kids to Mexico City for the first time. This hotel has offers a very nice terrace view brunch. The options are endless including wonderful merengue treats and other yummy dessert plus a candy cart with traditional candies....More

Thank madisa101
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 11 October 2016

Dear Madisa, Thank you so much for visiting our hotel and of course for enjoying the view, the food and the services provided in the Terrace Restaurant. We really enjoyed that our staff provided the most incredible service. Manuel, Alfredo, Alejandro, Lety, Fernando and Oscar...More

Reviewed 6 October 2016

Just had dinner at the Gran Hotel terrace restaurant and it couldn't have been a better evening. The wait staff of Eduardo, Adan, Lizeth, and Hugo were excellent - very attentive and gracious, particularly Adam who spoke excellent English and had a special way about...More

Thank Scott P
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 6 October 2016

Dear Scott, Thank you so much for visiting our Terraza Restaurant. We do try to set ourselves apart by providing consistent, friendly customer service. Ou staff, especially Eduardo, Adan, Lizeth and Hugo will feel so proud to read your comments. We are glad to know...More

Reviewed 5 October 2016

To begin with, we couldn't have asked for a better location - right in the heart of Mexico City's Historic centre. We were expecting French art nouveau and for 2 nights and three days we revelled in it - the stained-glass ceiling we developed a...More

Thank SamSojourns
Response from Gerente G, Director de Recepción at Gran Hotel Ciudad de MexicoResponded 6 October 2016

Dear Sam, Thank you for choosing Gran Hotel de la Ciudad de Mexico, and for taking the time to write us such an amazing review. We were glad to read this amazing comment about our property and staff, we have the privilege of being located...More

Reviewed 4 October 2016

I have stayed in multiple hotels in Mexico City, but this is my all time best. It is part of Mexcian as well as Spanish history. The staff is super nice and very helpful. Make sure to visit the restaurant on the top floor facing...More

1  Thank Praveen C
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 4 October 2016

Dear Praveen, Thank you for your comments. Our staff is always trying their best to make you feel like if you were at your house and also trying to create memorable memories to all the guest that visit our hotel. It seems that you really...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$141 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1973)
Room & Suite (480)
Dining (130)
Amenities (15)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Centro Historico
The beating heart of the city lies within Centro
Histórico, the vast expanse of historical buildings
and monuments that are a must when exploring Mexico
City. Places such as the Museo Biblioteca Palacio
Postal, Casa de los Azulejos and Palacio de Bellas
Artes are the perfect eye candy for anyone seeking to
admire arts and architecture. Don't forget to visit
the wide variety of markets and plazas where any
...More
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 3 answers
Response from Gerente G | Property representative |
Dear Aline, All of our hotel is a non-smoking place. So, the only way were you can smoke is just outside. Best wishes,
1
Vote
Google Translation
The B
13 August 2017|
AnswerShow all 4 answers
Response from Gerente G | Property representative |
Dear future guest, The room that you will have is a Junior Suite, all of them are really great and unique. There is nothing like arrive to the hotel and appreciate every detail that you will have.. Best wishes,
0
Votes
Google Translation
America F
4 July 2017|
AnswerShow all 7 answers
Response from Gerente G | Property representative |
Dear guest, In this case, pet are not allowed, We are really sorry. Best wishes,
0
Votes
Google Translation
Room Tips
"We would have liked to face the Zocolo but ended up facing the other street and it was not a problem."
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"Exterior room with windows on Calle 16 de Septiembre allows you to enjoy the music from street performers..."
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"Rooms facing the main plaza were absolutely quiet even though it was semana santa"
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"Try Azul Historico restaurant. Really excellent. Be sure to make a reservation!"
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