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Gran Hotel Ciudad de Mexico

3,011 reviews
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Traveller (1790)
Room & Suite (476)
Dining (126)
Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,011)Write a Review
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All reviewsbeautiful hotelterrace restauranttiffany glass ceilingtiffany styleart nouveauoverlooking the squarejames bondjose luiswrought ironnational palacedepartment storezocalo squaremaster suitetemplo mayormain plazahistoric buildingtop floor
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461 - 465 of 1,582 reviews
Reviewed 15 August 2016

We stayed here for 5 days and every single aspect of our stay was incredible. This was our first trip to Mexico City and the perfect location, unbelievable staff and comfort of this hotel made us want to come back again and again! We felt...More

1  Thank Cheryl C
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 17 August 2016

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We feel happy of being...More

Reviewed 13 August 2016 via mobile

My friend and I stayed here for four nights while visiting Mexico City for the first time and it was wonderful! Great staff in the café, especially Hugo and Oscar. Great views and margaritas in the terrace restaurant. The concierge, front door, bellhops, and front...More

Thank Piper815
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 15 August 2016

Dear Guest, Thank you for choosing Gran Hotel Ciudad de Mexico during your most recent visit to the city. We are happy to read that you found our facilities and services according to your expectations, We will be honor to see you again whenever you...More

Reviewed 12 August 2016 via mobile

All I can say is that I definitely will be coming back! The food was Great and the service was way beyond words! Adan ,Eduardo & E.Soyano gave us excellent service ! Thank You for such a wonderful dining experience ! The views are amazing...More

Thank brendad240
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 13 August 2016

Dear Guest, We appreciate your comment. For us it is satisfying to know that you loved our hotel. We always strive to provide an excellent service and make your stay comfortable. We would be honored to count with your visit again, Best Regards.

Reviewed 11 August 2016

Service, Rooms, Cleanliness ..... All fantastic. Greatest location. Safe, conveniently located at Zocalo. Renato and Salvador were fantastically helpful. The uber driver couldn't pick us up at the hotel due to blocked off streets, but thankfully Renato and Salvador went above and beyond so we...More

Thank monicaindanville
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 13 August 2016

Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service, we are glad to know that this experience in Gran Hotel Ciudad de México was for you a unique one and we are...More

Reviewed 11 August 2016 via mobile

Everything was perfect, the wait staff was excellent and the food and drinks were on point! We will definately be back, the view from here was amazing! Thank you Erick, Maria, Oscar Pelcastre, Pasqual, y HugoMore

Thank Mireya H
Response from Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de MexicoResponded 13 August 2016

Dear Guest, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. We look forward to welcoming...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$142 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mexico City
#1 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$142 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Mexico City
#1 Luxury Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#9 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1790)
Room & Suite (476)
Dining (126)
Amenities (15)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Nearby
Centro Historico
The beating heart of the city lies within Centro
Histórico, the vast expanse of historical buildings
and monuments that are a must when exploring Mexico
City. Places such as the Museo Biblioteca Palacio
Postal, Casa de los Azulejos and Palacio de Bellas
Artes are the perfect eye candy for anyone seeking to
admire arts and architecture. Don't forget to visit
the wide variety of markets and plazas where any
...More
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 2 answers
Response from Gerente G | Property representative |
Dear Aline, All of our hotel is a non-smoking place. So, the only way were you can smoke is just outside. Best wishes,
1
Vote
Google Translation
The B
13 August 2017|
AnswerShow all 4 answers
Response from Gerente G | Property representative |
Dear future guest, The room that you will have is a Junior Suite, all of them are really great and unique. There is nothing like arrive to the hotel and appreciate every detail that you will have.. Best wishes,
0
Votes
Google Translation
America F
4 July 2017|
AnswerShow all 7 answers
Response from Gerente G | Property representative |
Dear guest, In this case, pet are not allowed, We are really sorry. Best wishes,
0
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12345615
Room Tips
"There are rooms with Zocalo view, nice view but sometimes some noise from the plaza."
Read review
"Call ahead and ask for a room with a view of the palace"
Read review
"The king bed was perfect and the linens exceptional. I don't think there is a bad room."
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"See if you can get a room on the third floor overlooking the street or the Zocolo."
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