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InterContinental Presidente Mexico City

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1,336 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Presidente Mexico City
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Showing 698: English reviews
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 October 2016 via mobile

The Intercontinental Presidente in Mexico City has been up graded and renovated. Great quality rooms and excellent customer service. Hotel staff very friendly and customer service driven. The hotel gas been renovated recently. Great quality product and nicely done. Food and Beverages fantastic. Having great quality restaurants in the hotel make a great difference. Service very good and good quality... More 

Helpful?
Thank Rtrujillo01
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for taking the time to share your opinion with us. I am happy to hear you enjoyed your stay, our updated facilities, our excellent and high-quality in our food and beverages and the remarkable service provided by our staff. We value your comments and appreciate your feedback. We will be pleased to... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016 via mobile

Very impressed with the service, location is great and very save... I will recommend this hotel to anyone.. room was clean, bed confortable and bathroom clean as well... I will go back to this hotel. Front desk very helpful, bell boys as well...

Helpful?
Thank NatP75
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for taking the time to share your comments about your last visit. I am pleased to hear that you enjoyed our updated rooms, privileged and safe location, the excellent service provided by our staff. We will be looking forward to welcome you back again. Warm regards, Guillermo Valencia V. General Manager More 

Columbia, Missouri
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016

We hosted our annual meeting at the InterContinental Presidente and had a great time. The staff was amazingly supportive, prompt, and always ready to meet our last minute demands. We enjoyed working with this hotel and look forward to continue doing so.

Helpful?
1 Thank r_v_araujo
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for your preference and for taking the time to share your feedback with us. I am happy to hear that you enjoyed your annual meeting as we are pleased to have been your hosts. We value your comments and our staff is proud to assist you and make you feel welcome and comfortable even when you... More 

Oranjestad, Aruba
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016

My experience has been wonderful at this hotel, the food and most of all the service was excellent. I enjoyed my stay. A special word of thanks is for ms. Karen Rivera, concierge department, who was patient, helpful and gracious, assisting me with my requests.

Helpful?
Thank amalinF
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing us and for taking the time to share your comments about your recent visit. I am glad to know that you enjoyed your stay, the high quality of our food and beverages and particularly the great service provided by our staff, specifically to Karen our Concierge who did an excellent job and helped you... More 

Beverly Hills, California
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2016

I have stayed many times at this Intercontinental in the Polanco district of Mexico City and have to say I am never disappointed. The Polanco area is beautiful and very safe and while the hotel is not the "hippest" one around (stay at the more expensive "W" Hotel right next door if that's what you're looking for), it is a... More 

Helpful?
Thank Jester90210
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying at our property and for taking the time to share your great review about your recent stay with us. I am pleased to know that you had a wonderful stay in our updated rooms and Club Lounge, where you can enjoy your breakfast with breathless views, extraordinary service and the quick response and attentiveness... More 

Saratoga Springs, New York
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 October 2016 via mobile

I checked in for a one day stay and they talked me into the $40 breakfast option. I love Mexican food, and was looking forward to a high-end Mexican breakfast. Instead I got a low-end omelette and terrible French pastries. It took 15 minutes (and repeated requests) to get a cup of coffee. The service providers were rushed and unhappy.... More 

Helpful?
Thank Marathoner2013
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for taking the time to share your opinion about your recent visit. I apologize because we did not meet your expectations and the service provided as that is not up to our normal standards as our Club Lounge is considered one of top world wide. I will share your comments with... More 

Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 October 2016

I spent 4 night at this hotel, for business purposes. Excellent experience. I especially will remember the wide and good restaurant choice, the quiet and good quality room, and the great fitness facilities.

Helpful?
Thank Aurelio M
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing us and for taking the time to share your opinion about your last visit at our hotel. I am pleased to hear you enjoyed your stay, our several restaurants, the excellent sleep quality in the room and our recently refurbished Gym. We will be looking forward to welcome you back again and provide you... More 

Barcelona, Spain
Level Contributor
127 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 October 2016 via mobile

This hotel is indeed beautiful. The views from the room are amazing. But for a 5 star hotel I expect much more than that. We ordered a king size room bed which ended up being a twin bed room and the beds weren't even standing next to each other. We booked two rooms: one double and one single, and at... More 

Helpful?
Thank Ewa M
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing Presidente InterContinental Mexico City hotel and for taking the time to share your opinion with us. I am pleased to know that you enjoyed your stay. the spectacular views, Room Service and the excellent service provided by our staff. Please apologize the inconveniences during your stay as are not up to our normal standards;... More 

Level Contributor
251 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 10 October 2016

Café Balmoral near the bar is a great place for breakfast on weekends even if you are not staying in that hotel. Service is fantastic. The manager in person is there looking at the service so it is really very well performance. Sservice very attentive and they respond very quickly. Food is great, fantastic breakfast and early in the morning... More 

Helpful?
Thank Sandra V
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for choosing us and for taking the time to share your comments about your last visit with us. I am glad to know that you enjoy visiting our English Tea restaurant "Balmoral" where you can have a pleasant and wonderful time, also you can taste exclusive tea and delicious pastries. I have already shared your great... More 

Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 October 2016 via mobile

I just came back from Mexico City and stayed at the Intercontinental Presidente in Mexico City and I can't say enough good things about this hotel. The rooms have a modern decor and are very clean and comfortable. The views from all the rooms and every floor are simply spectacular. The food at club 39 was good and the happy... More 

Helpful?
Thank wdal11
Guillermo V, Gerente at InterContinental Presidente Mexico City, responded to this review

Dear guest, Thank you for staying with us and for dedicating your time to share your experience about your recent visit. I am happy to hear you enjoyed your stay, our updated rooms, great location which offers magnificent views of the city, our recently refurbished Club Lounge and the excellent service provided by our staff. We will be pleased to... More 

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Mexico City is an award-winning hotel in Polanco, one of the capital s most dynamic cultural, business and shopping areas. This prestigious locale is close to the National Museum of Anthropology, Chapultepec Park and Castle and the National Auditorium. Nearby Mazarik Avenue and Pasaje Polanco shops are also worth seeing. ... more   less 

Additional Information about InterContinental Presidente Mexico City

Address: Campos Eliseos 218 | Colonia Polanco, Mexico City 11560, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: €130 - €355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Mexico City 4*
Number of rooms: 659
Reservation Options:
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Also Known As:
Intercontinental Presidente Mexico City Hotel Mexico City
Intercontinental Mexico City
Mexico City Intercontinental
Hotel Style:
#12 Luxury Hotel in Mexico City
#19 Business Hotel in Mexico City
#30 Family Hotel in Mexico City
#31 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Mexico City staff and other travellers.
13 questions
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Saint Louis, Missouri
5 months ago
over a year ago

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Questions? Get answers from InterContinental Presidente Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room next to the elevators!”
 of 5 bubbles B9182OWscottb, 1 Dec 2016 | Read review
“higher floors have excellent views of the city and neighborhood”
 of 5 bubbles 255leonm, 30 Nov 2016 | Read review
“I prefer the rooms with a view of the park.”
 of 5 bubbles Jester90210, 21 Oct 2016 | Read review
“Try to get rooms facing the Auditorio Nacional or Chapultepec park. Try all the restaurants around the area, they are awesome!”
 of 5 bubbles alfonsoc367, 12 Sep 2016 | Read review
“The chapultepec park view is very nice”
 of 5 bubbles Dakini68, 12 Sep 2016 | Read review
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