We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hyatt Regency Mexico City

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hyatt Regency Mexico City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,722 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hyatt Regency Mexico City
See the most recent reviews
Showing 1,020: English reviews
Reviewed 15 April 2016

Hotel service was always courteous and friendly. Room was virtually impeccable. Gym has a very good selection of equipment and the swimming pool is of a good size for some laps. I loved the Amado cafeteria and room service menu options, both had organic and fresh food and juices. Internet connectivity never failed and signal was always strong. Transportation service...

 Report
Helpful?
1Thank LORMS
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you very much for sharing your amazing comments about our hotel. At Hyatt Regency Mexico City we aim to care for our guests, so I am very happy to know that we accomplished our purpose during your stay. I have shared your review with my team members, and they are also happy to know that their hard...

Dodge City, Kansas
Reviewed 14 April 2016

Review collected in partnership with Amoma.com
 Report
Helpful?
1Thank B6919BFelizabethw
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Chicago, United States
Reviewed 14 April 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank Bartlomiej Miec... B
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

New York City, New York
Reviewed 12 April 2016 via mobile

From the minute you walk in, this place class. Foyer: elegant and spacious. Many spots to conduct a business meeting. There are personal all over to help and assist Check-In: fast and efficient. If you area Diamond member just go straight to floor 40. They will handle everything with no lines. Rooms: I was fortunate enough to be upgraded to...

 Report
Helpful?
1Thank ELIfromNYC
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Dear Guest, I was more than happy to read your comments and your review of our hotel. Thank you very much for taking the time to share and to evaluate us with five stars. As you might have noticed, our hotel was recently renovated, a project that included our Lobby, Regency Club (40th floor), guestrooms, suites, Fitness Center and more....

Ottawa, Canada
Reviewed 12 April 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Gerry S
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Clarens, Switzerland
Reviewed 10 April 2016 via mobile

Very satisfied and very good price for value received in return. Will come back for sure. Fantastic gym, pool and tennis courts. Good massage. Great food options. Superb location. Will be back for sure. Very satisfied and very good price for value received in return. Will come back for sure. Fantastic gym, pool and tennis courts. Good massage. Great food...

 Report
Helpful?
1Thank Gpgraf
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel and give us a five-star evaluation. At Hyatt Regency Mexico City, we aim to care for people (guests and team members alike) so that they can be their best. I am glad you were satisfied with your stay, as this tells me we accomplished our purpose....

Reviewed 8 April 2016 via mobile

10 nights of absolute comfort. The service is top class. The food is delicious, I'm a vegetarian and I had a lot good options. The fitness center is a complete gym and the pool is very nice. Not to mention the tennis court. Overall was a great experience! I highly recommend the hotel!!

 Report
Helpful?
1Thank Tiago S
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Dear Tiago, At Hyatt Regency Mexico City we care for people so they can be their best. In order to achieve this, we look forward to providing personalized experiences to each guest. This includes fulfilling their dietary needs, so I am glad that my team accomplished this purpose during your stay and that we were able to offer you exactly...

NYC
Reviewed 7 April 2016

This hotel is outstanding. The service was flawless and the buffet breakfast was incredible. I felt like I was staying at a Park Hyatt for a fraction of the price. The room was not outdated by any stretch of the imagination. The property was centrally located. The staff was incredibly helpful. This was the first hotel that I stayed out...

 Report
Helpful?
2Thank Intrepidtraveler53
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Dear Guest, At Hyatt Regency Mexico City we aim to care for our guests so they can have an amazing experience with us, so I am more than happy to know that we accomplished this purpose during your stay. Thank you very much for you outstanding review and five-star rating. Our recently renovated guestrooms help us achieve this purpose as...

Tampa, United States
Reviewed 4 April 2016

Six nights of great comfort, with friendly staff, and outstanding food! Go find the solarium if you need a spot to ponder an idea, its especially nice after sunset! (its on the 3rd floor outside of the Swimming pool)

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank James L
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Dear James, Thank you very much for taking the time to share your feedback about our hotel. We always value our guests’ comments, as it is through them that we know how are we doing. I am glad that you enjoyed your experience with us. Because our main purpose is to care for our guests, I am very glad to...

Beloit, WI, United States
Reviewed 3 April 2016

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank Paul J
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

687 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (457)
Viewed
Room/Suite (94)
Viewed
Hotel & Grounds (74)
Viewed
View from Room (45)
Viewed
Bathroom (28)
Viewed
Dining (26)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (182)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (199)
Viewed
Amenities (43)
Viewed
Club Room (28)
Viewed
Executive Suite (43)
Viewed
Pool (5)
Viewed
Dining (52)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (2)
Viewed
Dining (7)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Polanco
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City
#5 of 304 in Mexico City
1,017 reviews
Reforma / Zona Rosa
Four Seasons Mexico City
Four Seasons Mexico City
#12 of 304 in Mexico City
1,155 reviews
Polanco
InterContinental Presidente Mexico City
Show Prices
Show Prices
Show Prices
Polanco
Las Alcobas Mexico DF
Las Alcobas Mexico DF
#1 of 304 in Mexico City
611 reviews
The St. Regis Mexico City
#6 of 304 in Mexico City
888 reviews
Polanco
W Mexico City
W Mexico City
#25 of 304 in Mexico City
852 reviews
Show Prices
Show Prices
Show Prices

Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 

Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: €158 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Despegar.com and Hyatt Hotels Corporation so you can book your Hyatt Regency Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#8 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mexico City staff and other travellers.
17 questions
Ask a question
New Jersey
15 days ago
New Jersey
1 month ago
New Jersey
5 months ago
Rye, New Hampshire

See all questions (17)

Questions? Get answers from Hyatt Regency Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like quiet: Choose room facing AWAY from park. The road next to the park is like the Indy 500 starting at 6 am”
 of 5 bubbles 80grims80, 12 Mar 2017 | Read review
“Ask for a room on a high floor facing the park.”
 of 5 bubbles MichaelH_10, 7 Mar 2017 | Read review
“Rooms above the tenth floor overlooking the park”
 of 5 bubbles Bir0, 3 Mar 2017 | Read review
“Assuming that most floors are the same layout, avoid rooms ending in XX23 or XX24 next to the noisy service elevators”
 of 5 bubbles 531benn, 21 Feb 2017 | Read review
“23rd floor was very good with Chapultepec to the right”
 of 5 bubbles 788TrevorS, 20 Feb 2017 | Read review
5 of 5