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28/1/2018 29/1/2018
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    Hyatt Regency Mexico City

    Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico
    011 52 55 5083 1234
    Hotel website
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    28/1/2018 29/1/2018
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    Traveller (589)
    Room & Suite (245)
    Dining (88)
    • Excellent67%
    • Very good27%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “teppan grill” (15 reviews)
    “great hotel” (88 reviews)
    “tennis courts” (15 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,160)
    There are newer reviews for Hyatt Regency Mexico City
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    21 - 25 of 1,255 reviews

    Reviewed 4 weeks ago via mobile

    I usually stay at the Intercontinental Presidente, but the Hyatt is right next door so I decided to try it. The hotel is nice, very good location, the only issue is that the rooms seem to be in need of an upgrade. There’s a certain...More

    Thank GlobeTrotterFromRio
    Response from MEXHR-M, Guest Experience at Hyatt Regency Mexico CityResponded 3 weeks ago

    Dear GlobeTrotterFromRio, Thank you very much for sharing your experience and giving us the opportunity to host you during your last visit to Mexico City. I regret that you found our rooms in need of an upgrade and that you did not enjoy the beautiful...More

    Reviewed 4 weeks ago

    I wish that I could give this hotel 3 1/2 points as there are parts of it that are excellent and others that are just so-so. This was my second stay here. On the positive side, my room was a good size and generally comfortable....More

    Thank ExecutiveNomad
    Response from MEXHR-M, Guest Experience Director at Hyatt Regency Mexico CityResponded 4 weeks ago

    Dear ExecutiveNomad, Thank you very much for sharing your experience. It is very important for us to have the feedback of our guests about our facilities, services and staff. The fact that you mentioned that you like your room where you had plenty of space...More

    Reviewed 12 December 2017

    The Hyatt Regency is located in the Polanco area of the city and is in great proximity of parks, shopping, museums and fine dining. In four nights we walked to excellent nearby restaurants including: Mexican, Portuguese, Seafood and Italian cuisines. The staff is friendly and...More

    Thank David B
    Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 15 December 2017

    Dear David, Thank you very much for your kind words and for taking some of your time to share your experience with the TripAdvisor community. It's really an honor to read such great comments about our team and our property. I'm also very happy to...More

    Reviewed 11 December 2017

    The hotel Is well located , the staff is knowledgeable , friendly and eager to help . Our stay was enjoyable and certainly recommend the Hyatt hotel , for not only it is well located but the hotel staff is quite dependable .More

    Review collected in partnership with Hyatt Hotels
    Thank Julio M
    Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 15 December 2017

    Dear Julio, I am glad to know that you enjoyed your time in Mexico City and your stay in our hotel. Polanco and Chapultepec are indeed two of the city’s most beautiful areas, it's great to know that we helped you to enjoy your visit...More

    Reviewed 11 December 2017


    Review collected in partnership with Hyatt Hotels
    Thank davidlorfeldb
    Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 15 December 2017


    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Room Service
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • US$166 - US$360 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Mexico City
    • #6 Business Hotel in Mexico City
    • #7 Family Hotel in Mexico City
    • #11 Luxury Hotel in Mexico City
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 755
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Travelocity, Priceline, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Hyatt Regency Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Polanco
    • Also Known As
    • Hotel Nikko Mexico City ,
    • Hyatt Regency Mexico City
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    Traveller (589)
    Room & Suite (245)
    Dining (88)
    Pool & Beach (12)
    Hotel & Grounds (396)
    Bathroom (31)
    Business Centre & Event Rooms (4)
    Poshness defines Polanco, this wealthy neighborhood
    retains elegance unmatched elsewhere in Distrito
    Federal. Brunch in the Polanquito area, then keep up
    with the latest fashion trends in luxury boutiques
    around every corner. Top it off with beautiful cafés
    and restaurants that surround Lincoln Park, a treat to
    the senses thanks to the art decó architecture and
    high quality gourmet cuisine found here.
    Nearby HotelsSee all 312 hotels in Mexico City
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    Nearby Restaurants
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    Alfredo di Roma
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    Nearby Attractions
    National Museum of Anthropology (Museo Nacional de Antropologia)
    14,834 reviews
    .67 km away
    Auditorio Nacional
    324 reviews
    .35 km away
    Parque Zoologico de Chapultepec
    590 reviews
    .61 km away
    Lincoln Park
    24 reviews
    .50 km away
    Ask a question
    Questions & Answers
    15 January 2018|
    Response from steveswede | Reviewed this property |
    I arrived early week day afternoon and booked a viator car transport. They were wonderful and met me with a sign upon exiting. It took 45 minutes to the hotel and traffic was amazingly light for Mexico City. I would say... More
    14 January 2018|
    AnswerShow all 3 answers
    Response from rebecca m | Reviewed this property |
    This is a large hotel which has a nice restaurant and bar. Polanco is the nicest section of Mexico City with lots of nice restaurants and shopping. I used uber or walked. Do not use taxis outside of the hotel stand
    11 January 2018|
    AnswerShow all 4 answers
    Response from ayannaluv | Reviewed this property |
    I spent 3 nights right after NYE all three nights plus room service and dinner in the restaurant came to $600+ total.
    Room Tips
    "Do not book club room with breakfast, very limited variety. Eat in restaurant"
    Read review
    "Dont ever touch the minibar"
    Read review
    "The higher the better!"
    Read review
    "Don't pay extra for the "good rooms", there are no really good rooms."
    Read review
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