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Hyatt Regency Mexico City

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Hyatt Regency Mexico City
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1,812 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
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Westminster, Colorado
Reviewed yesterday NEW

Efficient, friendly and capable staff. Excellent food. I would go out of my way to stay there. I traveled to Mexico City for business and stayed at this hotel based on a recommendation from a colleague. It was a pleasant surprise.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jed J
Johannesburg, South Africa
HOTEL’S FAVOURITE REVIEW
Reviewed 21 December 2016

Most probably one of the best hotels in Mexico City situated in Polanco. Try to book the rooms that are facing the park, amazing views. The rooms are really modern, quite spacious and really comfortable. There is a big gym in the hotel which has state of the art equipment and weights, there is also a pool located at the...

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1Thank Mohamed E
About Hotel's Favourite Review
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

I am glad to know that you enjoyed your time in Mexico City and your stay in our hotel. Polanco and Chapultepec are indeed two of the city’s most beautiful areas, which is why our hotel is located here. We are very happy to know that you had such a memorable stay with us and that you enjoyed our location...

Mexico City, Mexico
Reviewed yesterday NEW

This hotel is one of the best I have stayed in during my extensive business travel. The staff are courteous, professional, and most importantly, very kind.The room was very clean and comfortable, and the food in the restaurant delicious. I strongly recommend this hotel.

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Thank ellenlouisem2017
Warsaw, Poland
Reviewed 3 days ago NEW

Not enought service ref price V good localisation Toilets not enought equiped for cosmetics, each day Sometimes more sometime less Dirty windows No shuttle bus from / to airport They offer private cars which are 10 times axpensive as taxi

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Thank boguslaws649
Reviewed 3 days ago NEW

Pros: + Very comfortable bed. + The staff was super helpful. + Room service was faster than expected. + The food is delicious, a very cool mix of Mexican and Japanese dishes. + The locations is great, very close to important landmarks and companies. + Express checkout. Cons: + It's a bit overpriced. + The view from my room was...

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Thank David J
San Juan, Puerto Rico
Reviewed 3 days ago NEW

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Thank R3374OMmanuela
Denver, Colorado
Reviewed 4 days ago NEW

This Hyatt Regency was great! The lobby was an architectural marvel, the fitness center was top rate, the room was spacious and well-appointed, the location was central. My wife and I we're very pleased with our stay and would unhesitatingly recommend this hotel.

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Thank SteveDenver_Colorado
rochester, MN, United States
Reviewed 4 days ago NEW

Had very enjoyable time at this hotel. Central location. Excellent staff. Look for Alberto to provide assistance in the Gym. Great breakfast selection of food. Beautiful facility. Wifi worked without any hitches.

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Thank mariehB821EY
Sacramento, CA
Reviewed 5 days ago NEW

I needed a place to stay for 3 days near the Hospital Español-a 10 minute drive. My only experience with any Hyatt hotel was as a chauffeur driving people to them. As a guest I have expectations that were met and exceeded. I paid for a cheap room, but at check-in I was up sold for $50.00 a day to...

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Thank calfencer
Manitowoc, United States
Reviewed 6 days ago NEW

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1Thank rubeno313
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 

Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: €155 - €383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Reservation Options:
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mexico City staff and other travellers.
18 questions
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New Jersey
1 month ago
New Jersey
2 months ago
New Jersey
6 months ago
Rye, New Hampshire

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Questions? Get answers from Hyatt Regency Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe don't pay for the rooms with a view, is not worthy in my opinion.”
  • Chilaquiles verdes.
davidjH6640HM, 27 Apr 2017 | Read review
“Get a car service from the maned airport kiosk. Our driver Ruben was an A+ host.”
calfencer, 25 Apr 2017 | Read review
“High floors have amazing views”
garybr0wn1, 23 Apr 2017 | Read review
“Ask for a room with views of the park”
GustavoBallve, 11 Apr 2017 | Read review
“Ask for a view of Chapultepec Park.”
MauricioBabilonia, 10 Apr 2017 | Read review
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