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Hyatt Regency Mexico City

2,198 reviews
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Traveller (593)
Room & Suite (275)
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Overview
  • Excellent66%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“teppan grill”(15 reviews)
“tennis courts”(15 reviews)
“great hotel”(88 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Hyatt Regency Mexico City
Special Offer: Package Deal
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,198)Write a Review
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Show reviews that mention
All reviewsteppan grilltennis courtsgreat hotelpolanco areachapultepec parkbusiness hotellobby restaurantbusiness tripindoor poolsafe areaclub levelhotel is locatedexecutive floorlarge hotelfitness centerwalking distancebreakfast buffet
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1 - 5 of 1,280 reviews
Reviewed yesterday

Our family enjoys staying at Hyatt hotels because we consistently receive excellent customer service. Although there were many outstanding staff during our week stay at the Hyatt Regency in CDMX it is worth acknowledging Armando Rosales, Concierge, who repeatedly provided us with expert advice and...More

Thank Smacznego
Hotel's Favourite
Reviewed 3 January 2018 via mobile

Lovely hotel, staff are friendly. This hotel has everything you need. Rooms- coffee machine, fridge, water bottles (2 free everyday), bathroom amenities, huge TV. Clean, fresh and quite. Gym- gym is amazing has everything you would ever want from a gym! Quite and clean. Pool-...More

Thank ShirleyWilko
Response from MEXHR-M, General Manager at Hyatt Regency Mexico CityResponded 8 January 2018

Dear Shirley, I am glad to know that you enjoyed your time in Mexico City and your stay in our hotel and as you mentioned, that you had found everything you need to have a more memorable and delightful stay in this beautiful city. On...More

Reviewed yesterday via mobile

Unless standards are woefully lower in Mexico City than elsewhere, this alleged 5-Star hotel, which charges 5-Star prices, does not deserve a 5-Star ranking. Despite its striking lobby, the Hyatt Regency leaves a lot to be desired. We had e-mailed the Hyatt weeks before our...More

Thank Wiseask
Reviewed 2 days ago

A fairly modern business style hotel opposite large city park. Very contemporary public areas and restaurants although my medium sized room on 15th floor was comfortable but in need of some modernising, especially bathroom with showering facility over the bath . Good sized and well...More

Thank 220JAMESM
Reviewed 2 days ago

I stayed here for 2 weeks for business and the hotel helped the time fly by. It has everything that I look for in a hotel, and is presented well too - a good sized comfortable room, and excellent gym, good wifi - then there...More

Thank Daniel M
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123456256
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$171 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$171 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Family Hotel in Mexico City
#12 Luxury Hotel in Mexico City
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (593)
Room & Suite (275)
Dining (86)
Pool & Beach (12)
Amenities (43)
Business Centre & Event Rooms (4)
Nearby
Polanco
Poshness defines Polanco, this wealthy neighborhood
retains elegance unmatched elsewhere in Distrito
Federal. Brunch in the Polanquito area, then keep up
with the latest fashion trends in luxury boutiques
around every corner. Top it off with beautiful cafés
and restaurants that surround Lincoln Park, a treat to
the senses thanks to the art decó architecture and
high quality gourmet cuisine found here.
...More
Questions & Answers
Ask a question
austrianpine
16 February 2018|
AnswerShow all 3 answers
Response from moira1234567 | Reviewed this property |
Totally worth it! Great breakfast and snacks and free drinks at happy hour.
0
Votes
Bonzoboy2000
15 January 2018|
AnswerShow all 2 answers
Response from steveswede | Reviewed this property |
I arrived early week day afternoon and booked a viator car transport. They were wonderful and met me with a sign upon exiting. It took 45 minutes to the hotel and traffic was amazingly light for Mexico City. I would say... More
1
Vote
Bonzoboy2000
14 January 2018|
AnswerShow all 3 answers
Response from rebecca m | Reviewed this property |
This is a large hotel which has a nice restaurant and bar. Polanco is the nicest section of Mexico City with lots of nice restaurants and shopping. I used uber or walked. Do not use taxis outside of the hotel stand
1
Vote
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12345610
Room Tips
"We were on floor 33. It was quiet and peaceful."
Read review
"rooms ending in an even number overlook Chapultepec Park"
Read review
"Do not book club room with breakfast, very limited variety. Eat in restaurant"
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"Dont ever touch the minibar"
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