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Fiesta Americana Reforma

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1,426 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Reviewed 1 week ago via mobile

A perfect treatment from the employees, from the main desk to the restaurant. Very clean rooms. Wonderful buffet, a lot of options to eat. Only complaint about the wifi. I got room 540, the last on the fifth floor, and the connection was very poor.

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Helpful?
Thank Guilherme M
LA
Reviewed 1 week ago via mobile

Fantastic front desk service- Veronica saved my life!! Came in early morning after an awful red-eye and hours in the immigration line, with the desperate hope that I could get an early check-in so I could shower and nap before my meeting. My room was of course not available but Veronica worked some magic with a sweet smile and took...

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Thank JennKu
Reviewed 3 weeks ago

Stayed in this hotel for a week in a business trip. Loved to location and it's quality food service. You can have buffet or a-la-carte menu with excellent choices. My room was big enough and had nice view of the city through the window. Highly recommend if you are going for work or pleasure.

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Thank Soumyadeep M
Reviewed 3 weeks ago via mobile

We arrived at night and our reservations were done incorrectly (by us). We thought we were going to have to pay for the mistakes in dates, but once we explained what happened to Laura, a very kind woman who was at the front desk, she helped us solve the issue. Additionally, she respected the original price we had in our...

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Thank Mariana V
ADRIAN C, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest: We´re delighted to receive your comments on our servcies at Fiesta Americana Reforma, where we would be very pleased to have you as a guest again. We take pride in our commitment to service and fulfilling our brand standards, and our staff will definitely be encouraged by your message to mantain our ongoing effort to better serve our...

Reviewed 16 January 2017

I have always had a great stay at the hotel, great service from all their personnel. Omar Martinez and Haide H were great and provided excelent service during my stay, as all their people at their restaurant and fitness center.

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Helpful?
Thank Rudolf L
ADRIAN C, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel. Your opinion is very important and helps us to improve day by day. Warmest Regards, Adrian Correa Managing Director

Reviewed 8 January 2017 via mobile

great room, a 80s hotel but wonderfull location. great service fro staff, good food in restaurant with wonderfull view. oldie rooms but great beds. take care about noises from street if your room is for reforma view.. police sirens ambulance and cars horns.. if you like a good value price fee in a great location i recommend this hotel

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Helpful?
Thank Fernando R
ADRIAN C, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very...

Reviewed 30 December 2016 via mobile

Our family enjoyed a wonderful stay here for the Christmas holidays. The service is outstanding! Employees very friendly and helpful. Beds are comfortable and bathrooms nice. Probably an older hotel but clean and very well maintained for its age. Great central location--walk or short taxi ride to Centro histórico or surrounding neighborhoods.

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Helpful?
Thank zubertravels
ADRIAN C, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very...

Monaco
Reviewed 4 December 2016 via mobile

Al final queda cerca de todo!!! This hotel is just outstanding ! Perfect accommodations that will always fit your expectations :) Staff always available and great sense of hospitality. What else are you expecting. Good food and place quite easy to find. Location is perfect if you are visiting the city for a few days. I strongly recommend this Hotel...

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Thank unitalianovero
ADRIAN C, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff and we will still be working in offer you a better service every time you visit us. We hope you...

TX, United States
Reviewed 1 December 2016

Hotel wasn't as grand as I expected; however, it was well worth the purchased. Staff was great at times... Concierge were helpful - yet be aware of tours purchased by hotel - Yes convenience is great, but make sure you have the the hotel staff confirm tour guide arrival time. Both tours we purchased; our tour guide was 2hrs late...

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Helpful?
Thank oscargE4921GV
ADRIAN C, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us, please accept our sincere apologies for the inconveniences you have experienced during your stay. Your opinion is very important and helps us to improve day by day. We guarantee that each visit you will feel at home....

vestal, United States
Reviewed 19 November 2016

Good location with competitive rate and quality buffet. Staff was very courteous and eager to help. Concierge was very helpful and helped me make a phone call to my associate where I had not idea where the location was.

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Helpful?
Thank Henry L
ADRIAN C, Director General at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff and we will still be working in offer you a better service every time you visit us. We hope you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Americana Reforma

Address: Av. Paseo de la Reforma 80 Col. Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €78 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Americana Reforma 3.5*
Number of rooms: 622
Reservation Options:
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Also Known As:
Fiesta Americana Reforma Hotel Mexico City
Fiesta Americana Hotel Reforma
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Reforma Mexico City
Hotel Style:
#13 Green Hotel in Mexico City
#23 Family Hotel in Mexico City
#29 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Reforma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great city views and fitness center”
 of 5 bubbles rudolfl981, 16 Jan 2017 | Read review
“Room opposite to Calle Reforma”
 of 5 bubbles FlyingTuga, 26 Sep 2016 | Read review
“ask for high-floor room if you like the peace and quiet.”
 of 5 bubbles NayiU, 17 Sep 2016 | Read review
“High Rooms Looking to Revolution monument are nice”
 of 5 bubbles elbishop, 17 May 2016 | Read review
“we had a room with view of Reforma so that was nice. 2112”
 of 5 bubbles 750ajh, 10 May 2016 | Read review
5 of 5