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Wyndham Garden Mexico City Polanco

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286 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Reviewed 5 days ago NEW

Stayed in room 101. Had one king size bed, spacious room, decent bathroom, and a separte room with a desk and a sofa. We walked everywhere, we never had any food at the hotel, why would you if there are a lot of restaurants and cafes at a walking distance. Don´t forget to bring your own conditioner. Pillows and mattress...

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Helpful?
Thank Lauren C
Kerkdriel, The Netherlands
Reviewed 2 weeks ago

Stayed here during a convention. Location is great in Polanco are, close to the park. The rooms are dated and a bit worn out. Restaurant on top is nice , with great food. Ambience is a bit lacking, I went there for Breakfast, but wouldn't go there for diner, as the ambience is a bit stark. The park close by...

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Helpful?
Thank FloriaanTasche
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear Guest Thank you for take your time to write the comments about the hotel, I am happy to tell you that we are going to start with the remodeling of the rooms very soon, we hope you come back and enjoy the area and the hotel, Regards Rosario

Prague, Czech Republic
Reviewed 3 weeks ago

The worst experience ever! The things are described in the order of seriousness how I perceive it. 1. my room was stinky. The big window was not openable. My colleague's window was openable and it was way better. Ask for room with openable window. 2. breakfast: I was looking forward to a buffet breakfast. unfortunately they offered only breakfast menu....

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Helpful?
Thank David H
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear Guest An apology for all the inconveniences, as we replied we are a serious company and we are at your orders, as for the food situation we immediately review the situation to avoid having such problems. I reiterate at your orders Rosario

London, United Kingdom
Reviewed 13 February 2017

I was looking forward to staying in a reasonably special city centre hotel. I was lead to believe that there was a pool and decent space in the hotel, however, the restaurant was being refurbished and was closed, the Gym was closed as a result. My bed room was a good size but there was only a tiny cupboard, not...

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Helpful?
Thank danielcZ8348CR
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear guest, Sorry for the inconvenience that we caused with the remodeling of the terrace, we are remodeling the hotel to provide better service, I hope we have the opportunity to serve you again and I promise you a better experience. The problem of the pool we had with the internet pages, where by mistake they marked that we had...

Ensenada, Mexico
Reviewed 8 January 2017

It's a small hotel located on a residential street and if you didn't know it was there you would have to look pretty hard. Close by, within a block, are many different restaurants and late night hang outs but you don't hear nay noise from the rooms. If your looking for a quite, nice, clean and unassuming place to stay?????...

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Helpful?
Thank Baja5557
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear Guest Thank you, for your comments about the hotel and the area, it was a real pleasure to have served you and we thank you and we value you want to return with us and recommend us. I remain at your service Rosario

White Rock, Canada
Reviewed 2 January 2017

Great Polanco location , walking distance to metro station ,museums, parks, restaurants. Friendly and helpful staff, clean room, shower has a good water pressure, decent wi-fi speed, very comfortable bed. We did stay for three nights.

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Helpful?
Thank Zenon K
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear Mr. Zenon Thank you for your comments , we are waiting for your next visit to the Mexico City. it was a pleasure to serve you! Regards.

Coral Springs, Florida
Reviewed 12 October 2016 via mobile

Good place to spend the night on a quick visit to Mexico City... staff is the best part of your stay... rooms are small but clean and location is very convenient... Restaurant is good for breakfast and convenient for dinner if raining...

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Helpful?
Thank Jon_Elorriaga
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear Mr. Jon Thank you very much for your comments, my staff and I feel very grateful and hope to return very soon. Rosario

Reviewed 6 October 2016 via mobile

Well located in Mexico City in a safety area. Correct in general, clean but a bit old. Restaurant is fine with good views. Internet connection is good. Car service and a gym. I recommend it for business trips

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Helpful?
Thank Fanjoya
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear guest Thank you very much for your comments and for recommending our hotel, we hope to return soon. Best regards Rosario

Reviewed 27 September 2016 via mobile

So my experience wasn't as good as I imagine, we went on a family weekend booked by booking.com. We thought that the final price was the one mentions, and my bad we didn't read the terms and conditions, trusting this agency. Before my check in they had already charge us the total amount plus 19% of taxes! Some of our...

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Helpful?
1Thank Luz A
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear Guest An apology for the inconvenience with respect to the total agency in the% tax effect comes to the breakdown, we will check with booking you can do to make all this clearer, I hope regardless of the situation.everything else has been fine during your stay. Regards Rosario

New Orleans, Louisiana
Reviewed 4 July 2016 via mobile

We spent a week here. The location is excellent. Our room was small but nicely decorated and very well appointed and comfortable. Wifi worked great. Good tv. It's right across from the amazing Chapultepec Park and Reforma Avenue. There's lots of shopping, eateries, anything you might need. The front desk staff was great...especially Isabel, America, and David. My husband and...

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Helpful?
Thank Marty R
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear Mr. Marty Thank you very much for your comments is a pleasure to have served you and even better you enjoyed your stay with us. I hope to return soon. Sincerely Rosario

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Wyndham Garden Mexico City Polanco

Address: Calle Tolstoi No. 22, Mexico City 11590, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: €75 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Mexico City Polanco 3*
Number of rooms: 81
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Wyndham Garden Mexico City Polanco
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Mexico City Polanco staff and other travellers.
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Questions? Get answers from Wyndham Garden Mexico City Polanco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“require a room with an openable window, otherwise it stinks in there”
 of 5 bubbles T2681MXdavidh, 1 Mar 2017 | Read review
“I had room 1001 right on the first floor. Great room with fridge and small kitchen.”
 of 5 bubbles Baja5557, 8 Jan 2017 | Read review
“Rooms on west side have a nicer view.”
 of 5 bubbles andresa758, 18 May 2016 | Read review
“I was on the first floor. i had no view, but it was very quiet”
 of 5 bubbles 267josephe, 9 Feb 2016 | Read review
“Some rooms have views of Chapultepc Park.”
 of 5 bubbles 327henryw, 22 Apr 2015 | Read review
5 of 5