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The St. Regis Mexico City

1,028 reviews
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Traveller (433)
Room & Suite (338)
Dining (103)
Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,028)Write a Review
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191 - 195 of 681 reviews
Reviewed 30 May 2016

I just stayed 7 days at the St Regis for work in Mexico City. From the moment I checked in till I left it was perfect. The service is some of the best I have ever experienced and I have been around. My room was...More

Thank Dana G
Response from leonardocuevasvela, Front Office Manager at The St. Regis Mexico CityResponded 2 June 2016

Dear Dana G: It is a pleasure to to learn more about the experience you had at our property. We especially enjoyed hearing about Food and Beverage comments; we will definetly be sharing this with our Director. I look forward to hearing from you in...More

Reviewed 30 May 2016 via mobile

Super luxurious st regis is a modern hotel smack in the middle of the city. the suites here are incredible. large and modern. Excellent amenities. Fantastic butler service. Packing and unpacking was done by the team to perfection. the staff was super good...the GM welcomed...More

Thank soodprashant
Response from leonardocuevasvela, Manager at The St. Regis Mexico CityResponded 2 June 2016

Dear soodprashant: We are so delighted to receive your comments, and we were especially pleased to read your kind words about our Butler´s service. It made us thrilled to know you feel The St. Regis Brand Promise during your stay. We have mentioned your review...More

Reviewed 26 May 2016

This is a high-rise luxury hotel that does this type of property very well! Our room was large with lots of light from the windows and we really enjoyed the top notch service. We used the drivers for some sightseeing and they were very good!...More

1  Thank SWTTRAVELS
Response from leonardocuevasvela, Manager at The St. Regis Mexico CityResponded 2 June 2016

Dear SWTTRAVELS: Thank you for your kind review; we are so thrilled with the comments you provided in regards to our Concierge team and rooms facilities. Our staff efforts are directed to deliver excellence on every single encounter our guests experience within the property. In...More

Reviewed 24 May 2016

I had never stayed at a St. Regis before and I was lucky enough to recently stay there for business. I love the champagne welcome at the reception desk (who doesn't?!), and the Butler Service is really amazing. The service and the staff and just...More

Thank bballi
Response from leonardocuevasvela, Manager at The St. Regis Mexico CityResponded 27 May 2016

Greetings from The St. Regis Mexico City: First off, I would like to thank you for such a great comments you provided in regards your recent visit at our property. This feedback offers an excellent opportunity to work together as a team towards achieving the...More

Reviewed 24 May 2016

Everything - from a warm welcome and a chilled glass of champagne on check in - to a fantastic room with a view was fantastic. Room service never took more then 25 min which is a record in my book. Unfortunately I happened to be...More

Thank Jazz_Ocean
Response from Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico CityResponded 26 May 2016

Dear Jazz_Ocean, Thank you for taking the time to write a review on your stay at The St. Regis Mexico City. We are glad you enjoyed the property and service, however we are very sad to know you fell ill for a few days. We...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$302 - US$778 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Spa Hotel in Mexico City
#9 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$302 - US$778 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Spa Hotel in Mexico City
#9 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (433)
Room & Suite (338)
Dining (103)
Pool & Beach (13)
Amenities (54)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Beyond_YXU
17 February 2018|
AnswerShow all 4 answers
Response from Maria Fernanda E | Property representative |
All our rooms include The St. Regis Butler Service.
1
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cupcakekitty
21 December 2017|
Answer
Response from Rxgeek | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
fogcityshark
28 August 2017|
AnswerShow all 3 answers
Response from MargaretChicagoIL | Reviewed this property |
You have restos right in the area (walkable, and yes, it's safe), you have a bakery and wine shop across the street, and you have a metro (and yes, it's safe) not 5 minutes away. I did Ubers and then relied on taxis--none... More
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Room Tips
"The Luxury Suites are incredible"
Read review
"If you dont like smoking make sure you ask for a non smoking room."
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"The suites are beautiful and have fantastic views."
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"If you find yourself on the 5th floor, call and request higher"
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