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The St. Regis Mexico City

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Traveller (592)
Room & Suite (378)
Dining (126)
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Travellers' Choice 2018 Winner
Certificate of Excellence
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel in Mexico City enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away.
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Property amenities
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
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Park View
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Reviews (1,103)
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All reviews butler service diana restaurant the king cole bar personal butler diana fountain avocado pizza infinity pool luxury suite rain shower four seasons paseo de la reforma car service steam room floor to ceiling windows third floor beautiful hotel turn down service
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1 - 5 of 734 reviews
Reviewed yesterday

Overall, we were disappointed by our stay at this St Regis facility. On the bright side: Outstanding concierge personnel, mainly good service throughout the rest of the hotel, although sometimes comically over the top. Good central location, walking distance to many attractions and restaurants (e.g....More

Thank seashorekoa
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded today

Dear seashorekoa, Thank you for your very constructive Trip Advisor report. We really appreciate your comments regarding the mosty moldy smell and the air conditioning temperature. We have asked our Executive Housekeeper and our Engineering Director to review where the moldy smell come, why was...More

Reviewed 5 days ago

I have not written a review in years but after our recent stay at the St. Regis, Mexico City, I decided that we must share our “over the top” stay. I have stayed at over 15 St. Regis properties (which is my favorite luxury hotel)...More

Thank garymazurek
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 3 days ago

Dear garymazurek, Thank you for taking the time to write this wonderful review. It is always a pleasure receiving such detailed comments about our guests’ experiences in the Hotel. The St. Regis Mexico City is known to be located at the best address in Mexico...More

Reviewed 1 week ago

Wonderful hotel. Service was outstanding. They make it easy. Rooms are beautiful and comfortable, and impeccably clean. Food was really good. My preferred hotel in Mexico City. Only small gripe was that the shower floor was made of tile which I considered slippery. Also did...More

Thank casoenna
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 6 days ago

Dear casoenna, Thank you for taking the time to write about your last experience at The St. Regis Mexico City. We are committed on providing the best service for all our guests by creating special details to ensure that each stay is completely unique. We...More

Reviewed 1 week ago

This hotel is centrally located in Paseo Reforma. The location is perfect, just outside Diana statue and traffic circle. The hotel has a great bar with a balcony overlooking the city. you can feel part of the life and vitality of this fantastic place. You...More

Thank robdelac
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 6 days ago

Dear robdelac, We are delighted to read your comments regarding your last stay with us. One of our values is the address, so you can only find St. Regis hotels at the best location in the most important cities around the world. The St. Regis...More

Reviewed 1 week ago via mobile

My daughter brought me as a gift! I can not say enough of this hotel!! Service , staff, food, location! Everything about it it is worth every penny! Jacobo who treated us every morning and already knew where we wanted to sit for our amazing...More

Thank mariabecdach
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 6 days ago

Dear mariabecdach, Thank you for taking the time to send us your comments regarding your last experience at The St. Regis Mexico City. It is always glad to read that our guest's had an extraordinary stay. Our aim is to offer the best service, and...More

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Questions & Answers
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Anil N
31 October 2018|
AnswerShow all 4 answers
Response from MariaFernandaE27 | Property representative |
Hello Anii, the weight of your pet should not exceed 8kg. We offer bed and dish service for your pet, which you can request through your St. Regis Butler.
11 September 2018|
AnswerShow all 3 answers
Response from 820frankmm | Reviewed this property |
I suggest emailing the hotel with your questions. Some at the desk are not totally fluent in English, so a phone call may be confusing. I have stayed in this hotel many times. All the bathrooms are consistently nice, so... More
22 August 2018|
Response from Lorenzo M | Reviewed this property |
Not sure because I didn't ask for one.
Room Tips
"Rum #402 smells heavily of mold;"
Read review
"The rooms and suites are very exquisite and the views are fantastic!"
5 days ago
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"All of the rooms are spectacular"
30 Sep 2018
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"I faced the side - not so pretty - ask to face the Diana fountain on Reforma."
28 Sep 2018
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US$294 - US$802 (Based on Average Rates for a Standard Room)
the st. regis mexico city hotel mexico city
MexicoCentral Mexico and Gulf CoastMexico City
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