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Presidente InterContinental Guadalajara

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Presidente InterContinental Guadalajara
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529 Reviews from our TripAdvisor Community

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There are newer reviews for Presidente InterContinental Guadalajara
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Showing 249: English reviews
Brooklyn, New York
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 April 2013

We stayed at the Intercontinental in Guadalajara recently for a wedding and had a pretty good stay. This property isn't as nice as other Intercontinental properties, but was nicer than a lot of the other hotels we looked at in Guadalajara. For the most part this was a stay without many problems. Our room was clean and spacious. The staff... More 

Helpful?
1 Thank Condolla
Shanghai, China
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 April 2013

All the amenities you expect for a top of the line hotel. I liked the fact that is across the street from a mall so after work you can go do some local shopping and people watch. Breakfast is also very good. I have seen a pool which didn't look anything special but I actually never used it the couple... More 

Helpful?
1 Thank Ballinoski
Frankfurt, Germany
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 March 2013 via mobile

Great Hotel, very Nice room and a outstanding breakfast buffet. Huge variety of fruits omelette is made up on request at the show kitchen. I stayed on level 22 and had a beautiful room. The only thing not perfect was the shower that changes it's temperature multiple times during the shower :) Other than the shower. Perfect hotel to a... More 

Helpful?
1 Thank Mbs1987
Guatemala City, Guatemala, Guatemala
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 March 2013

I stayed at a suite in the 20th floor or 21st I cant remember but the vie was wonderful and the room so comfortable with a large shower where I spent a lot of time after being in Guadalajara city. The Hotel is very close to the exclusive area of Zapopan and close to many restaurants and bars if you... More 

Helpful?
2 Thank Daryl B
Port Moody
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 March 2013

I stayed last week from Sunday to Thursday and it was perfectly fine. I spent a little extra to upgrade to a Jr. Suite in the Executive area (room 1701) and it was bright and modern and well worth the minor upgrade charge per night. Large master with TV, very big bathroom with a huge soaker tub, a large walk-in... More 

Helpful?
2 Thank PortMoodyGal2009
London, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 March 2013

This enormous, gloomy hotel may not need a lot of tourist trade, they seemed to mostly cater for business people, but if they do want more tourists they must do better than they did with me. The vast lobby is dark and unwelcoming, though the reception staff were friendly and eventually I was shown to my room. The room was... More 

Helpful?
Thank bradderSW
Gustavo S, General Manager at Presidente InterContinental Guadalajara, responded to this review

Thank you for share with us your experience at the Presidente InterContinental Hotel Guadalajara. We appreciate the time you have taken to bring this matter to our attention and allowing us the opportunity to improve our services. Please accept my sincerest apologies for the inconveniences you experienced as a result of the room assignment and the staff attention services. InterContinental... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 March 2013 via mobile

I stayed for a week on business. The check in went smoothly, all employees I interacted with had very good English skills. Room was wonderful. The bar and restaurant at the Presidente were both very good. Overall I was very pleased with the hotel. A little busy at check out but no troubles for me. It appeared there were a... More 

Helpful?
1 Thank MUcyclist06
Seattle, Washington
Level Contributor
44 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 March 2013

I generally enjoy the Intercontinental chain, but this place needs some help. Their water system is such that for three days in a row I would work to set a comfortable temperature in the shower, only to randomly have it spike up and down to freezing or scalding temperatures. No exaggeration here, it was really painful. That is, of course,... More 

Helpful?
1 Thank Leif D
Gustavo S, General Manager at Presidente InterContinental Guadalajara, responded to this review

We greatly appreciate you taking the time to bring this matter to our attention. We are also very sorry for any inconvenience the condition of the room may have caused you. It is IHG’s goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you,... More 

Penang, Malaysia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 December 2012

A good hotel for business and holiday. The rooms are nice. Bed is very comfortable. But the airconditioning was very cold. Even when I set the temperature to 24ºC, but the aircond temperature is maintained at 18~20ºC. Breakfast was good. They have a nice lounge and bar (with good Tequila of course!!). There is a hop-on-hop-off bus stop in front... More 

Helpful?
1 Thank Yathis
Gustavo S, General Manager at Presidente InterContinental Guadalajara, responded to this review

Please accept my apologies, I am concerned about our shortcomings and We are reviewing our facilities and procedures to improve the quality of our guest service and to make sure that this kind of incidents will be solved in the shortest period of time. We hope that these incident does not tarnish your preference towards our hotel Regardes, Gustavo Staufert... More 

Cali, Colombia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 December 2012

The hotel is old and the service is really bad. The rooms are very small. The street in front is very noise. They are not responsible for your car in the valet parking service. They crash your car and don't proivide any answer. El hotel es viejo y el servicio muy malo. Las habitaciones son muy pequeñas comparado con otros... More 

Helpful?
1 Thank Raul G
IHGCare, Guest Relations Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Raul G, Thank you so much for taking the time to leave us your feedback. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am truly sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService. ... more   less 

Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: €60 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara
Hotel Style:
#5 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Guadalajara staff and other travellers.
3 questions
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Questions? Get answers from Presidente InterContinental Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great place to stay in Guadalajara and pet friendly.”
 of 5 bubbles M5523NOdanielb, 28 Nov 2016 | Read review
“Coner rooms”
 of 5 bubbles marinat659, 20 Nov 2016 | Read review
“Ask for a quiet room if you don't want to face the main (very busy) street.”
 of 5 bubbles travelpr02, 29 Oct 2016 | Read review
“Go for t the garden rooms. The outdoor space is fantastic.”
 of 5 bubbles zizland, 12 Sep 2016 | Read review
“"Club" section in 17th floor is nice an quiet!”
 of 5 bubbles 604luisv, 11 Sep 2016 | Read review
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