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Presidente InterContinental Guadalajara

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Presidente InterContinental Guadalajara
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563 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Mexico City, Mexico
Reviewed 4 days ago NEW

Located near Expo Guadalajara so if you are going to a convention you are 5 minutes away if you take a Taxi. Right now is being renovated so the Elevators dont work well and there are certain areas that look old. The Rooms are nice and with a lot of space. I dont think will stay again in this Hotel.

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Helpful?
Thank JCM1917
Kerkdriel, The Netherlands
Reviewed 2 weeks ago

Nice, but very big, and therefore a bit anonymous hotel in Guadalajara. Nice rooms - what you would expect, nothing fancy. Rather expensive for what you get. Internet was on the slow side. Breakfast was good.

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Helpful?
Thank FloriaanTasche
SMC3515, Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit at our hotel. Your comments are very important for us because it helps us to increase our level of service and offer to our guest the best experience. We hope you choose to stay with us again, so we can show you our true level of service. Best regards,...

Philadelphia, Pa
Reviewed 3 weeks ago

Our stay started off to a rocky start we had booked a room with a terrace and were shown another room. After that glitch, everything was fine. We stayed in a room one of the club floors. The room was spacious with a large work area and chair to read a book. The bathroom was large and the shower was...

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Helpful?
Thank joanz359
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, We are really happy to hear that we met your expectations, and that our professional staff took good care of you. We will certainly share your comments with our team, to let them know that their efforts to provide exceptional service are appreciated by those who receive it. We look forward to welcome you back to your home...

River Falls, Wisconsin
Reviewed 17 January 2017 via mobile

Every experience with the hotel was exceptional. Before arrival I called the hotel to ask the Concierge, Roberto, to assist me in making a reservation for two on the ETN bus to Puerto Vallarta. Roberto was very helpful, efficient, and attentive. He had the tickets waiting for us upon check-in!! Our room was on the 22 floor with a lovely...

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Helpful?
Thank Stephanie H
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We are pleased to know that we have met your expectations. At Presidente InterContinental Guadalajara, we strive to provide our guests the best and consistent services possible. We are happy to know that we have achieved our goal and it will be a pleasure to share your comments...

District of Columbia
Reviewed 3 January 2017

I enjoy staying at InterContinental hotels all over the world, and the Guadalajara location definitely lives up to the high standard set by the brand. This hotel is both very affordable and gives you great value for the money. I upgraded to a type of junior suite for $35 more per day and it was well worth it--the room was...

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Helpful?
Thank Matthew R
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for taking the time to write a review of our property and sharing with us your experiences. We are pleased to know that we have met your expectations. At Presidente InterContinental Guadalajara, we strive to provide our guests the best and consistent services possible. We are happy to know that we have achieved our goal and...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
1 helpful vote
Reviewed 30 December 2016 via mobile

The room was very nice and clean. Kudos to Roberto and Jessica at the restaurant. Both remembered every morning our favorite drinks. Roberto provides such professional service paying attention to details. We stayed 11 nights including Christmas Day and housekeeper didn't keep the same high quality standard provided at the beginning and at the end of our stay. We had...

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Helpful?
Thank A TripAdvisor Member
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for your feedback regarding your recent visit at our hotel. Our staff works very hard to ensure the high quality of our service as well as to offer the best and most modern facilities to our guests and visitors during their stay. We look forward to welcome you again in the near future. Regards, SMC General...

Nairobi, Kenya
Reviewed 26 December 2016

Good environment with friendly and helpful staff. Saw and learned a lot about Mexico and mexicans. Excellent airport transfers and guidance to areas of interest in the town and the environs. What is not in the hotel was sourced from outside e.g. massage services.

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Helpful?
Thank Kisa J
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

"Thank you for your recent review regarding your experience at our hotel during your visit to Guadalajara. We are constantly working to ensure the best hospitality experiences to our guests and we are pleased to hear you enjoyed your stay with us. We will be happy to welcome you again during your future visits." Regards, SMC General Manager

Reviewed 15 December 2016 via mobile

Dear Mr. Coudon, I am checking out tomorrow morning with very fond memories of your hotel . This stay has been superb and I felt so much at home. You have a great team and they all work from their heart – and that’s what makes all the difference. Your team connects – and genuinely engages with the guests …which...

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Helpful?
Thank arunabh m
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, ¡Thank you for the great review! We are pleased to know that we have met or even exceeded your expectations. At Presidente InterContinental Guadalajara, we strive to provide our guests the best and consistent services possible. We are happy to know that we have achieved our goal and it will be a pleasure to share your comments with...

Braine-l'Alleud, Belgium
Reviewed 9 December 2016

Although this type of hotels is not normaly my style, my family and I had the opportunity to stop here for a couple nights. And, without surprises, well you get all that you can expect from this top end hotel. Plus an near excellent service (near, as while 99% of the reception clerks were perfect, one was the contrary), with...

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Helpful?
Thank Stuart W
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for taking time to share with us your experiences about your recent stay at Presidente Intercontinental Guadalajara. It’s always a pleasure to hear from our guest that they enjoy our hotel and that our staff were professional and helpful. We work day by day to improve our level of service to provide the best experience. It...

Ridgefield, Connecticut
Reviewed 28 November 2016

He is one great host, makes you feel at home and he is cordial and friendly. That are also pet friendly so we take our dog and stay in a clean and comfortable place. Also is central located near by everything. We like staying there.

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Helpful?
Thank Daniel B
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for your recent review regarding your experience at our hotel during your visit to Guadalajara. We are constantly working to ensure the best hospitality experiences to our guests and we are pleased to hear you enjoyed your stay with us. We sincerely hope to welcoming back again in the soonest future. Regards, SMC General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService. ... more   less 

Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: €82 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Number of rooms: 423
Reservation Options:
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara
Hotel Style:
#4 Spa Hotel in Guadalajara
#7 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Guadalajara staff and other travellers.
3 questions
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Questions? Get answers from Presidente InterContinental Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would upgrade as it is worth it and select a high floor”
 of 5 bubbles joanz359, 29 Jan 2017 | Read review
“Worth paying a little to upgrade to a suite. Extremely spacious and affordable all things considered.”
 of 5 bubbles matthewr613, 3 Jan 2017 | Read review
“In the top floors! Ask for a "matrimonial" if travelling as a couple (with an extra bed if with a kid).”
 of 5 bubbles 435stuartw, 9 Dec 2016 | Read review
“great place to stay in Guadalajara and pet friendly.”
 of 5 bubbles M5523NOdanielb, 28 Nov 2016 | Read review
“Coner rooms”
 of 5 bubbles marinat659, 20 Nov 2016 | Read review
5 of 5