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The Westin Guadalajara

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The Westin Guadalajara
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473 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Reviewed 17 August 2015

I really wanted to give you 5 stars. You do some things very well, but it's all in the details. Let me start with the things I like: Dog friendly AND WELCOMING! Friendly, helpful staff Nice, BIG, room and big bath The beds are HEAVENLY Great sheets and towels The GM sent me an email a few days before arriving...

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2Thank Robert B
Orlando, Florida
Reviewed 30 July 2015

I travel to GDL three or four times each year and for the last three have stayed exclusively at the Westin. It has the advantage of being new and modern, but in addition to that it also provides exceptional service. Across the board, from the front desk to the restaurants to the housekeeping teams, everyone is great. The rooms are...

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Thank Bill R
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear Bill R, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We´re glad that you´ve enjoyed our installations and our service. We hope to have you back very soon at The Westin Guadalajara. Kind regards, The Westin Guadalajara

Ajijic, Mexico
Reviewed 11 July 2015

I have stayed at this hotel numerous times in the last 12 months. The hotel is right across the road to the Convention Center and a 10 minute walk to the giant Abastos market. However, there are no restaurants except for inside the Hilton next door within easy walking distance. It is very comfortable with good bedding, excellent bathroom. The...

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Thank SmartTraveller
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear SmarTraveller, Thank you very much for taking the time in writing a review about your recent experience at The Westin Guadalajara. We are glad to hear that you enjoyed our Heavenly bed exclusive to our Westin brand and our Starwood SPG program. We hope to have you back very soon! Kind regards, The Westin Guadalajara

Santa Clara, California
Reviewed 4 July 2015

I'm SPG Gold and this is not the first time I stay at the Westin in Guadalajara. It's normally a great hotel, you know, the awesome Westin beds, great service, etc. But this time it rained a lot all day and the hotel flooded. Something happened in the water pumps and the hotel was out of water. No hay to...

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2Thank Jack F
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear Mr. Jack F, Thank you very much for taking the time in writing a review about your recent stay with us at The Wesin Guadalajara. We deeply regret the inconvenience you experienced during your stay with us. Unfortunately, we were forced to relocate our guests to another hotel to ensure their safety, which for us is very important. We...

Mexico City, Mexico
Reviewed 25 June 2015

I may say that this might be the best hotel in Guadalajara. Comfortable, great shower and bathroom, beds are... heavenly beds. Its just amazing, and what is great is that being part of Starwood you earn SPG points in you account. Great food, (chapati de arrachera is great) and service is really good.

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Thank Joselin G
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear Joselin G, Thank you very much for taking the time in writing a review about your recent experience with us at The Westin Guadalajara. We are glad that you enjoyed our installations and our Heavenly beds, a Westin exclusive. We hope to have you back very soon at The Westin Guadalajara. Kind regards, The Westin Guadalajara

Mexico City, Mexico
Reviewed 23 June 2015 via mobile

Came back to the westin for.work and as always amazing service. Staff facilities services remains intact from the November 2012 stay I had. Kudos to the staff for keeping this property awesome!! 17th floor a must. And now there's a Starbucks inside the facility

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Thank lforest
WestinGuadalajara, WestinGDL at The Westin Guadalajara, responded to this review

Dear iforest, Thank you very much for taking the time in writing a review about your recent experience at The Westin Guadalajara. We are glad to hear that you had an amazing experience. We hope you keep enjoying your second home. Kind regards, The Westin Guadalajara

Reviewed 17 June 2015 via mobile

Lacks of SPG Club lounge. Great service, location and food. Rooms are comfortable and gym, business center and restaurant areas are great. If business travel is the main purpose this might be the best hotel in Guadalajata.

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1Thank Julian M
Kuala Lumpur, Malaysia
Reviewed 19 May 2015 via mobile

I really enjoyed my stay at this property. I was in town for business for 3 nights, and delighted to be upgraded to a very luxurious suite. I can't say enough about the courteous staff, and wonderful amenities. Definitely the best hotel in town and highly recommend!

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Thank octraveler323
WestinGuadalajara, WestinGDL at The Westin Guadalajara, responded to this review

Dear Omar C., Thank you very much for taking the time in writing a review about your recent stay. We are glad to hear that you enjoyed your room and our installations. We hope to welcome you back very soon for another great experience. Kind regards, The Westin Guadalajara

Reviewed 29 April 2015

Have previously stayed at the Hilton which is right next door to the Westin but they were full. Am I glad that I could not get into the Hilton as the Westin is a great hotel with a newly opened Starbucks outlet in the lobby and a fantastic gym. I am still at the hotel and will have been here...

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Thank Jaxxx77
Pasadena, California
Reviewed 22 April 2015

I stayed here for the New Year's holiday as I was visiting my family. I traveled with my two young kids. Hotel was excellent. Though my daughters and I could have easily all fit in the king size bed we booked, I was asked at check-in if I wanted a rollaway added so we could be more comfortable. I was...

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Thank zahtir
WestinGuadalajara, Director General at The Westin Guadalajara, responded to this review

Dear zahtir, Thank you very much for taking the time in writing about your recent stay experience with us at The Westin Guadalajara. We are delighted to hear that you enjoyed the breakfast and we are glad that we changed your mind when it came to our Westin Heavenly Rollaway Bed. We hope to welcome you back very soon for...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: €91 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer to take the top floor corner rooms facing the city and not the back side towards the airport. They have a fantastic view of the city.”
 of 5 bubbles someshs931, 4 Mar 2017 | Read review
“If u have no status, ask for 20th floor.”
 of 5 bubbles jimmyc978, 17 Jan 2017 | Read review
“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • Avoid room 2002
  • Close to staff circulation that is doing their job to serve
  • The last floor is the staff hang out across the presidential suite
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
5 of 5