We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewstallest buildingbreakfast buffet isgreat hotelbusiness triproom servicebusiness or pleasurehotel is modernrooms are largehotel barsteam roommini barbusiness hotelhigh floorchecking infree internetcentral locationenjoyed my stay
For years my family and I have stayed in different Riu hotels though Mexico. This was by far the worst experience ever.
I wouldn't ever choose this hotel again had I not spoken with the Hotel Director from the Hotel during my stay.
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 1 week ago
Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback.
We were surprised to read your comments about our staff, because at RIU, we take pride in our excellent customer...More
Very nice, tall, modern, business type hotel (although lots of people were couples and not on business). It is not really in the center but not too far via taxi or uber (taxi and uber fare is ultra cheap so about $3-4 to get into...More
We are having a good stay after 5 days in the Hotel and still 4 more days here in a Convention. Their breakfast is huge and getting the hotel & breakfast deal is good to avoid fussing over the charge. The service at breakfast is...More
Nice hotel, spacious rooms, good location. Great breakfast buffet. Polite and helpful staff. The only issue I have with this hotel is the pool deck. It's a nice pool deck, but F&B really should change their serving products (currently paper napkins, straws in plastic wrappers,...More
It is possible to use the pool if you’re not a guest: you need to spend 400 pesos at the pool lounge (drinks and food)! We thought it was good to know since there’s no public pools in the area. Staff was very nice and...More