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BEST WESTERN Gran Hotel Centro Historico

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BEST WESTERN Gran Hotel Centro Historico
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103 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Aguascalientes, Mexico
Reviewed 27 May 2016

Sorry but the experience was awful PRO ..... none Yes the Concierge and Valet Parking Service as well as the people at Checkout CONS Mold on the Toilet They refuse to give an extra Key until you Fight Seems to be used as a "One Night Stand Hotel" (Hotel de Paso) tooo Noisy AC Not Working

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Helpful?
Thank Jean-Mora
Aguascalientes, Mexico
Reviewed 26 May 2016

Amazing to Believe that one Multinational Chain Hotel have one like this The Room features needs an urgent renovation AC, Furniture, Bathroom revamp (with mold on the tiles). Attitude at the front desk (they became Angry when I request a 2nd key!!!!! Funny)

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Helpful?
Thank Jean-Mora
Santa Ana, California
Reviewed 13 April 2016 via mobile

Me and my mother stayed here for a week and we're recommend by one of our family members that this hotel was great. WRONG!!! They tried to make us pay for a shower towel bar that was already loose and they claimed that we broke it. We ended up paying the bill, last time we stay at this hotel. Go...

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Thank Abraham M
London, United Kingdom
Reviewed 25 March 2016

A last minute booking got us a great value room price, plus breakfast, in a part of town handy for the main sights. Neither scenic nor plush, the Best Western was adequately comfortable, clean and convenient - also close to the starting point for the great value Hop on-Hop off bus tour that usefully takes you to the wonderful Tlaquepaque...

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Thank EMM09
citrus heights, california
Reviewed 21 March 2016

Clean rooms. This used to be a different hotel before. The breakfast is not typical Best Western continental breakfast. Same breakfast everyday that we were there. Beans, scrambled eggs, chilequiles, fruit and basket of plain bread. Big restaurant. The Sky bar was not open on Saturday night due to lack of staff.

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Thank valrodriguez
London, United Kingdom
Reviewed 10 January 2016

We stayed at the Best Western on a last-minute booking. As other reviewers have stated, the hotel is looking slightly tired and our room was functional (and the air conditioning is loud) albeit perfectly comfortable. But, on the other hand, this is a perfect location for exploring Guadalajara, excellent value for money and we weren't planning to stay inside the...

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Thank thenov2015
Reviewed 16 August 2015 via mobile

The customer service was horrendous. The receptionist was rude and had me prove that I had a reservation. After I printed my reservation he still did not make it valid he filled out a voucher just incase. I was in the reception about an hour trying to figure things out and will not stay there again. The room was clean...

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Helpful?
Thank Alexa R
BestWesternGHCH, Gerente General at BEST WESTERN Gran Hotel Centro Historico, responded to this review
Google Translation

Gracias por su sincera opinión. Lamentamos que su reciente alojamiento no respondiera a sus expectativas. Agradecemos sus comentarios y los...

San Diego, California
Reviewed 6 July 2015

We found the hotel online never had we stood in Guadalajara. They make the hotel look spectacular, being a Best Western Regards member and the online photos I thought our kids would enjoy the hotel. I would NOT recommend it to anyone especially if you have kids. It is NOT in a safe area. next door you have a Tattoo...

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Thank g d
BestWesternGHCH, Gerente General at BEST WESTERN Gran Hotel Centro Historico, responded to this review
Google Translation

Gracias por su sincera opinión. Lamentamos que su reciente alojamiento no respondiera a sus expectativas. Agradecemos sus comentarios y los...

Melbourne, Australia
Reviewed 25 April 2015

The hotel is looking very tired and desperately needs some refurbishment. Poky bathroom, old noisy air-conditioner, window that wouldn't close letting in street noise (even on the eighth floor) that went on all night - not the hotel's fault - street parties seem to be a regular norm.. The saving facts are that it is in a great location for...

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Thank Rob W
Puerto Vallarta, Mexico
Reviewed 17 April 2015

We enjoyed very much our stay at the Best Western Hotel in Centro Historico, Guadalajara, the rooms were funcional and very clean. Contrary to our expectations it was very quiet. The staff was very attentive with a special focus on personal attention. The only thing that we did not enjoy was the breakfast, it was partly cold and the salad...

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Thank BlackForestPV

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms

Additional Information about BEST WESTERN Gran Hotel Centro Historico

Address: Calzada Independencia sur No. 168, Guadalajara 44100, Mexico (Formerly Gran Hotel Los Reyes)
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: €38 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gran Hotel Centro Historico 2.5*
Number of rooms: 179
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gran Hotel Centro Historico staff and other travellers.
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Questions? Get answers from BEST WESTERN Gran Hotel Centro Historico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Calzada View”
 of 5 bubbles Jean-Mora, 26 May 2016 | Read review
“do not recommend to stay here”
 of 5 bubbles 487gd, 6 Jul 2015 | Read review
“Rooms on the non-street side might be less noisy.”
 of 5 bubbles RobW603, 25 Apr 2015 | Read review
“Rooms on the back side are quieter as well as the rooms in the upper floors.”
 of 5 bubbles BlackForestPV, 17 Apr 2015 | Read review
“every room is good. the higher the best view. all are quiet.”
 of 5 bubbles HendrishP, 2 Dec 2014 | Read review
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